Quick response and clear, timely communication. Our tech knew exactly what he was doing and was…read morequick and efficient. I've used this company both for preventive care and unscheduled maintenance and both times I've been completely satisfied.

Tim and staff are wonderful. Helped me fix my unit and reasonable pricing. Highly recommend this…read morecompany.

Buies Heating and Air are a great company. They did work at my house when our HVAC stopped working…read more They were able to trace the problem and offer an affordable repair and said we did not have to replace at this time. They did such a good job they now take care of our office. We also use them as a sub contractor as well. They take great care of our clients.

I want to warn people that Alex charges whatever he can get away with. I agreed to a $200.00 fee to…read morepressure test my gas lines and have him do the required gas safety inspection with the City of Farragut. He told me that after a pressure test on my gas line that there were two leaks in the gas line. He said the pipes could be rusted out and would need to be replaced. If I wanted this to pass inspection I had to okay his estimate for service for $1,155.00 This was $200 for his fee and $955.00 for the repair. I expected to be told that they dug up rusted pipes and replaced them. However, I found out that he subbed out the work to a plumbing company and the two leaks were minor. They involved changing the pipe tape where the fittings went together. This reminds me of going to the car dealer for a noise in the engine and being told it could be the transmission and if you really need to use the car then you have to approve the cost of repair. When coming back to pick up the car you are told it was just a belt, but, because you approved the cost of replacing the transmission, you have to pay $3,000 not $300 for a belt. I don't know if Alex Buie thought it is easy to take advantage of a person not present, or because it is easy to take advantage of a senior citizen, but the charge of $955 to replace the tape used where two fittings come together is exorbitant. I have no complaint with the work done, but I do have an issue with the ethics and the greed of Buie's Heating and Air Do not use this company if ethics and price are important to you.

East Tennessee Rooter and Plumbing saved the day!…read more When a frozen pipe burst in our home and water started pouring out of the wall, we were scrambling to shut off the water outside. By sheer luck, I saw their truck at a neighbor's house and flagged them down. Without hesitation, Ryan and Griffin jumped right in--helping us get the water turned off quickly to prevent further damage and immediately working on the repair. Their responsiveness, professionalism, and willingness to help in an emergency were outstanding. It's rare to find a company that acts so quickly and with such care. I can't recommend East Tennessee Rooter and Plumbing enough--if you ever find yourself in a plumbing crisis, these are the people you want on your side!

I can't say enough about these guys!! super fast and more than fair with pricing. I had them…read moreinstall a whole house water softener and filter that I purchased on Amazon. What a great job and I love the fact that I didn't have to do it. I will be keeping their number close

Ivan is wonderful. He makes it a priority to get to you quickly and diagnose the problem…read moreaccurately. Fair prices and great work

UPDATE!!! - Before doing business with this company PLEASE read the comment string on this Facebook…read morereview. The man has been known for physical harassment and intimidation, which should be considered before contracting him: https://www.facebook.com/benjamanhunterhubbard/posts/2333970416655649?comment_id=2334010626651628&reply_comment_id=2344850968900927¬if_id=1557327517806338¬if_t=feed_comment_reply I would not suggest calling this company for several reasons including: Customer Service: Ivan is direct in speech to the point of being rude. Additionally, when I questioned how my unit could be very low on freon when he just personally serviced it earlier in the year his tone shifted from direct to just plain angry. It was a valid question that did not require a bitter response. Value: I paid $320 for 2lbs of freon and a service call. After that, I called several other local HVAC firms and the average cost was about $240 for the same service and type of freon. Professionalism/Skill: My problem was haphazardly diagnosed without even searching for an actual leak. I was told it would be a minimum of $1,500 to start digging into the issue. I opted to not do that because it seemed like an expensive commitment to make to a person who had not at all looked for the leak. Guessing at the problem shows a lack of skill, no matter your profession. In the end, I overpaid for poor service solely because this was the firm that installed the unit in my home years ago, before I purchased it. Take my advice and avoid these guys. Pioneer, City Heat and Air, and Rocky Top are all far better options.

Nic is on time, knowledgeable, and a genuine professional. He is my new HVAC company that I will…read morecall if I have any problems or questions. I am set up with him for annual service and am thrilled to have him.

Scott's Electric Plus was called to look at some electric issues with our house and to install some…read moreextra items. When he started he found major issues with our neutrals. It was something that could of caused a major fire. Scott found all the issues and repaired them in a timely manner his price was very reasonable. Awesome service and attention to detail. The problems he found was from an expansion and the contractor that did that. Scott repaired all items from that terrible G.C.

We have used these people before and they are wonderful. The last time, we had an electric line…read moreinstalled for a generator. Great job. Thank you!

Robert and his son, let me know when they were on their way. They were friendly, professional and…read moregave his honest opinion on some future projects. They upgraded a gfi in my bathroom, replaced and installed a new light in the basement, checked on an electrical outlet on my porch, and fixed a burned out outlet on my floor. He had me check everything to make sure I was pleased. He even took extra time to make sure the new installs were safe from moisture. I was unaware he does more than electric, so ask, he might be able to help you. I'm definitely calling back for my hvac and electrical needs. I did make a future appointment so he can service my a/c, make sure everything is clean and ready when the heat starts really kicking in the area. It's been nothing but rain. Thanks Robert Sr. And Jr. .

Robert scheduled a time and was there right when he said he would be, and even notified me when he…read morewas on his way. We needed three mini split units to be looked at - two of them clearly hadn't been cleaned in years and were FULL of black mold and leaked during the hot and humid months constantly. Robert and his son worked tirelessly, taking everything apart and cleaning the parts thoroughly. They laid drop cloths and vacuumed up any dirt before they left, leaving everything as new! Robert clearly knows his stuff - answered all of my questions and when they had finished, they now blow way harder than before and much colder (and now cleaner, too!). Previously, NO ONE would even touch or respond to my need for mini split maintenance, but HNR is now the only company I will use. They were amazing and efficient, and especially can't be beat for the price. Thank you so much, guys - meeting you was most certainly a blessing.

Arrived to fix my air within an hour of online message. Went over the issue got my air working with…read morein hour. Educated me on the age of system, much older than homeinspectot said, so now can start saving for new h-vac.

Air has been out all day and called this service repair company, took him 30 minutes tops to get…read morehere me I even like 20 minutes out of his area, and took him maybe 5 minutes to get my air very nice to my fur animals and never made a fuss about all them running all over him, and even came at night time, very cheap compared to all other places I called, and you cant beat 30 minute service, 5 star recommended, very very nice and laid back guy and would recommend to anyone who needs any service or repairs!