"They usually have a better reputation than that. What you're describing doesn't add up. A delivery like yours has warning signs. How did they miss the warning signs?" Direct quote from an OBGYN friend after hearing what happened during a labor and delivery that nearly took my life and the life of my child. I've continued to hear "they usually have a better reputation than that" from other OBGYN's in the past 4.5 years as I sought second and third opinions to ongoing health conditions resulting from a delivery that nightmares are made of. Due of their negligence, a surrogate is pregnant with my child right now because it is physically impossible for my uterus to carry another pregnancy. Dr Ambur and Dr West were responsible for overseeing a safe delivery for me for a full-term, complication free, low risk pregnancy. Instead, my child and I are lucky to have survived and both had extended hospitalizations due to numerous complications resulting in nearly $300K in needless medical expenses paid out by my family and our insurance for a disastrous delivery that should have been straightforward. Dr West is fully aware that it is a miracle my child is alive today and not in a vegetative state and that the blame lands squarely on her shoulders for failing to properly track monitoring throughout the last 10+ hours of labor and failing to adhere to standards of practice that establish an expectation of "decision to incision" within 30 minutes of decision for a C-Section when a baby has persistent category II heart tracing with recurrent late and variable decelerations. The pattern of negligent care across providers in this practice continued after my initial discharge from the hospital after delivery. In hindsight, Dr Flom spent most of my appointments over the next 2 years gaslighting my concerns over feasibility of future pregnancies and went so far to laugh at me when I asked if there was a possibility of damage to my reproductive organs as a result of the trauma my body went through during delivery. When I continued to visit with concerns of not getting pregnant she added notes to my chart saying I declined testing when in reality I said I wasn't interested in pursuing interventions like IVF. She continued to fail basic fertility testing standards of practice in place for well over 2 decades by performing only a hormone panel test before prescribing letrozole to encourage ovulation. She could not have been less bothered to check if my tubes were open (they weren't) or if my uterus was free of obstructions that would prevent/complicate pregnancy (it wasn't). Dr Flom's inability to provide adequate care was so sub-standard that when she couldn't find my IUD in my uterus to remove it, she sent me home to try to get pregnant without any additional testing. Standard practice of care is to order an X-ray to confirm the device exited the body. Mine did not and it took switching to a different physician who ordered the X-Ray and had to pick their jaw up off the ground when they heard this hadn't been done more than a year earlier when it was discovered missing. (Insert another unsolicited comment of "They usually have a better reputation than that.") All in, my IUD was surgically removed from my abdomen by a different physician 15 months after Dr Flom was unable to locate it. THIS WHOLE TIME IT WAS PHYSICIALLY IMPOSSIBLE TO GET PREGNANT AND DR FLOM OUTRIGHT IGNORED AND DOWNPLAYED ANY CONCERN I EXPRESSED TO HER! Dr Flom conveniently retired "earlier than expected" within 4 months of learning of this mistake when SHE called me (not scheduling) to understand why I hadn't scheduled a procedure that was referred to this practice by mistake. It took snapping out of my denial that these physicians actually cared about my health, finding a different physician who took my concerns seriously, 1.5 years, and 3 surgeries to be given the devastating news that I would never be able to carry a future pregnancy as a direct result of preventable delivery complications under the care of physicians at this practice. Seeking care from this practice is without a doubt the worst healthcare decision I've ever made for myself. It might be one of the worst life choices I've ever made. It is a decision that nearly cost me my life and nearly cost the life of my child. It is a decision that cost me my ability to ever carry a pregnancy again. I live with the knowledge that selection of a different OB practice, a delivery at a different hospital, or a delivery on any other day would have realistically resulted in an uneventful delivery and that it would be me pregnant with my child today instead of someone else. Chose your physician like your life depends on it (because it does) and go anywhere else for care. read more

This review is for ladies only - guys, cover your eyes. After confirming my pregnancy last year, I was referred to John Haugen Associates by my primary care physician. They have three offices: downtown Minneapolis, Edina and Plymouth. I work downtown and loved the convenience of the downtown location, especially towards the end of the pregnancy when I was in the office every week for those routine checkups! At my initial visit I met with a nurse practitioner to discuss a wide range of practical matters, some of which included: -medical history -a physical exam -blood test -vitamins -foods and activities to avoid -weight gain -pros and cons of optional first trimester screening After that point I met with my ob for every other (and there were many!) routine visits. My doctor was Dr. Mary Dahling and I can't recommend her enough. She has a very calm presence and a reassuring bedside manner. And except for one or two instances where another one of her patients went into labor before my appointment, she was always very punctual; a major plus for those of us who have to fit medical care into the middle of our work days. I also feel like she's found a healthy balance between taking time to answer her patients' questions thoroughly without going overboard and over-explaining every little thing (if I'm curious, I'll look it up online, tyvm). I had four ultrasounds during my pregnancy: one during the first trimester, one during the second trimester and two during the third trimester. I had two ultrasounds at the Minneapolis location and two at the Edina location and all four blew my mind in the good way. The medical sonographers at both locations were phenomenal. Thanks especially to the excellent care I received during my pregnancy, John Haugen Associates continues to be my go-to clinic for my annual exam and I fully intend on coming here again if and when we have a second child. read more

Haugen A John Associates - Obstetricians & Gynecologists Near Me - Minneapolis, Minnesota

Was searching for a gyno and saw that this place had great Yelp reviews... and usually I can trust Yelp for some things and not others, but I feel like a place that specializes in vag health is probably trustworthy if fellow Yelpin' ladies think so. I went to see Dr. Schmitz and she was very nice, answered all my questions thoroughly, and her vag-side manner was impeccable. Neither I nor my regions have had such a good experience with during the Pappy times. I also loved the giant pink paper dress they give you to put on. There's just something about the fact they don't expect you to just take off your clothes and get under a big sheet (like some places I have been to.) They really do care about your comfort and your understanding of your body. Everyone here is very courteous and very kind. Highly recommended. read more

I was a patient at Haugen Ob/Gyn for over 12 years. I became a patient after being hospitalized in college when an ovarian cyst burst. For 12 years I was seen regularly for severe pelvic pain, extremely painful periods and mysterious "belly button" pain that was so bad it was hard to wear pants. I was bounced between birth controls and told what I was experiencing was not abnormal. In my last year as a patient my new husband and I had decided to try and start a family. We were doing all the right things and following the clinics orders but we weren't getting pregnant and now, off birth control the belly button pain, severely painful periods and unending pelvic pain all returned. I was told after 8 months of working through this that I just needed to be patient and when the CNP became frustrated at my request for more information because of the severity of my pain she said "What, do you want me to just have them cut you open?" By the time I saw a doctor it was too little too late with this clinic. For years they dismissed my pain. I was to the point of self-diagnosing endometriosis and ASKING for laparoscopic surgery. I am VERY glad I did not go through with surgery at their clinic and moved to Oakdale ObGyn with Endometriosis and laparoscopic excision specialist Dr. Palmer. This clinic, their nursing staff and doctors did not take my pain and symptoms seriously. They belittled me and made me feel it was all in my head. Their clinic does not promote the gold-standard of endometriosis treatment in laparoscopic excision surgery. I was able to get in with the new clinic for surgery and within 1 month received a CONFIRMED diagnosis of Stage 3 Endometriosis. There are only 4 stages. Endometriosis is a chronic condition and mine had been ignored for 12 years. I would caution anyone from going to this clinic. Their ignorance of my symptoms, belittling comments and overall lapse in judgement on my care was inexcusable. I hope other women do not receive the treatment I did but I encourage everyone to be their own health advocate and seek a second opinion. read more

After a few not-so-great OB appointments with other docs, Dr. Hope Frisch was just what I was looking for. She's informative, warm and trustworthy. Additionally, on the few occasions I've had to call the after-hours line, I got a call-back very shortly after and the doctor on-call was always very helpful and never made me feel like I was bothering them. If I were to do it all over again I'd definitely go back to John A. Haugen Associates, however, I'd try and see my doc at one of their other offices. The downtown office is in a spot where parking is really hard to find without paying A LOT. Last time I went in I parked in a meter - my doctor was running 30 minutes (another patient went into labor) and I got a $42 ticket. I guess the $10 parking ramp fee would have been better compared to that! read more

Dr Schmitz was amazing. She attended the births of both of my children. She always careful explained thing to me and listened to my concerns. I almost always saw her, but the nurse practitioners are also great. I always felt well cared for and had a good experience through both labors. I never waited that long for appointments and appreciated being able to schedule different weeks at the different offices. read more

Dr. West has been our OB through both of our pregnancies (2). We have had a wonderful experience with her as our doctor and with the medical team at Haugen and Associates. I have found the staff to be extremely helpful, professional and kind. Wait times for appointments and checkups are short unlike many doctors offices. We could not have asked for a better doctor and are so happy to have entrusted Dr. West with our pregnancies. read more

I do not recommend this practice. In my experience, I rarely saw my OB until she found out I was hospitalized for a week due to a nursing complication after my baby was born. Both she and the nurse practitioner I saw dismissed my pain and concern of this complication until I was in the hospital. I was told I was an "emotional new mother" and that my hormones were impacting the way I felt, and two days later I was admitted to the ER for a staph infection and spent 7 days receiving IV antibiotics. The staff was dismissive of my concerns and unresponsive to my level of pain. If you ever see Cheryl (NP) or Dr. West (OB) I would recommend immediately requesting new care. read more

I have been a patient of Haugen and Associates for several years in the Edina office. Recently, I had out-patient surgery with Dr Dahling. She is one of the best doctors I have ever dealt with and I highly recommend her. She was informative, patient and kind and I deeply appreciate her thoroughness. She explained every part of the surgery and made sure I understood everything. After the surgery, she followed up immediately with the results and again was very attentive. Dr Dahling deserves kudos and I highly recommend her and this practice. read more

Unless you're positive you're going to have a perfectly healthy pregnancy, save yourself the heartache and find a different OB

Please avoid this OB/GYN. They are horribly rude and you don't want to see them while you are pregnant. Lab technicians are rude with no curve on their face. Lady poked injection into me like she is taking revenge and simple task of drawing blood seems like a forever task for them. NP Jancy is very sweet and kind but then Dr. Schmitz was so emotionless.It did not feel like that she was interested to connect.I would not recommend any of my friend to this place. read more

MY experience at John Haugen was not a positive one. I chose them based on their proximity to my house & their stellar yelp reviews, so after much consideration I've decided to throw my 2 star review into the mix so that others might think twice before going there. Keep in mind, as with all health related practices, that there are SO many variables in each persons situation that I can't possibly tell you whether or not this office is a good or bad place for you to go. I will, however, detail my experience. *******Qualifier & Warning: My baby did not survive. (not the fault of this practice in any way) However, I write this review because I did not feel that they offered me the proper guidance, emotional support & quality care that I so desperately needed at that time in my life. Worst of all I did not feel that the hard decisions I was struggling to make based on what I felt was best for my family were fully respected & honored, but rather were questioned & brought back up to be reassessed at subsequent visits. On the way to my 20 wk ultrasound I got a call that the doctor I was scheduled to see would not be able to see me. Since it was only 10 mins til my appt I opted to go in anyway. Once there, they told me I could/should still get my ultrasound by the tech, even though I wouldn't be able to go over results with my dr or ANY dr. Being that this was my first pregnancy & I was SO excited to find out if I was having a boy or a girl (not the real purpose of this scan by then way) I agreed to this ridiculous suggestion without the understanding what the implications could be. After almost an hour of waiting in their waiting room (this proved to be typical of the 10 or so times I had appts in this office) I was led back to the dark room and slathered up with the gel. Fast forward to the end of the ultrasound when the tech is washing her hands I ask, "Did everything look ok?" & she responds that no, something was wrong with my baby, but she couldn't go into detail. She gave us a few photos & said something like "Let's hope for the best!" and that another facility would be calling me to schedule a follow-up. Maybe it's because it was my first pregnancy, maybe it's because I am an anxiety-prone person (both of these facts were made known to these drs) but being put through the emotional turmoil of a tech delivering some heartbreaking news with no doctor to make any type of interpretation or plan was just plain HORRIBLE & extremely traumatic. I'm pretty sure I didn't sleep for 3 days. Long story short, I came in for several additional appts before being transferred to a perinatology maternal fetal medicine practice due to my situation & my dissatisfaction with the care I was receiving. Every time I came in, I endured long waits both in the lobby and in the exam room. The dr I saw would listen to my questions but did nothing to help to quel the extreme amount of anxiety my circumstances were giving me. She outlined several "worst case scenarios" to me in great detail when I was in a very fragile emotional place & even used the phrase "I've seen this twice before & in 2 out those 2 times...was the diagnosis" which sounds to me like poor science. For the record my baby did not have the condition she was suggesting he had, so I guess she can adjust her stats to "in 2 out of 3 cases" when she tells that story next time. Overall, I feel she was generous with her time, patient with me & willing to take my phone calls between appts, BUT she fueled my anxiety & pressured me into testing I was not comfortable with based on her hunches about what was going on with my son. The care I got when I transferred was far superior. I know that there is no one-size-fits-all approach to delivering & managing a pregnancy with a poor prenatal diagnosis, but I have found that there are a few fairly universal rules. One is that each family facing such a crisis has VERY difficult decisions to make, some of which they will actually get to carry through with & many of which will be decided for them by god, their baby or nature itself. Once a family has been supplied the pertinent information to make their choices, it's the drs responsibility to help them carry those choices out, as best they can. It's also nice if the drs are SUPPORTIVE of their choices, treating them as final unless circumstances change or new facts come into play, rather than bringing the other options back up or reminding the parents of the consequences of the choice they aren't making. Regardless of what's chosen, there will likely be anguish, guilt & regret. The last thing families like mine need is fuel to be added to those fires. If you're seeking a regular GYN, John Haugen may be just the place, but if you're looking for an OB & god forbid, your pregnancy includes some less-than-great news, these are not the people I would want you to hear it from. read more

Bad from start to finish. I would not trust your lady bits with these folks.

My doctor here is amazing. I've been seeing her for 10 years. She is compassionate and always makes time to answer questions. She gets 5 stars. However, the customer service is terrible. Anytime I have to call I have a bad experience. The receptionists are rude, judgmental and refuse to allow you to leave a message for their always unavailable managers. The stress of dealing with these people has me questioning if it's worth continuing to see my wonderful doctor. read more

I haven't even met a doctor there yet and I already don't know if I want to go there. The person who got me in my room was rude and rolled her eyes when I asked her a question. The NP was OK but showed zero emotions. The lady that needed to take me blood couldn't even get my blood and told me to do it somewhere else. Plus I went downtown and it visually looks really crappy. Everything in there looks dirty and run down. This place makes my regular doctors office look like the Hilton! read more

I love this place! I chose Dr. Ambur to deliver my son and she did a great job! She was very laid back and casual. The best part about the office is that I never had to wait around. They were prompt with their appointments and the staff was friendly and efficient. The best part is that if I was concerned about anything at any time I called the nurse line and they helped. read more

If you are pregnant, this place is great. Any other gynecological concerns? Not so much. They can't get you off the phone fast enough unless you are pregnant. Sorry, but I thought this place was billed as a GYN office, too. Twice I have called to simply ask when my last pap was done and am I due for one, and they didn't have a clue. Should be pretty easy to just check my chart, right? I have been a patient here for over 25 years, had them as doctors for both of my pregnancies. Guess you have to be pregnant or they don't really care. Dr. West is good, though. Also, during my last annual exam, when I asked for one of those paper gowns to cover up with (which I have also gotten for over 25 years), the assistant acted like she had no idea what I was talking about and expected me just to sit there naked waiting for the doctor. What is THAT about?? Very weird. I don't get this place anymore. read more

I wish I had looked at the Yelp reviews before heading out to Edina to see Dr. Linda Maag. I see another reviewer had a similar experience. I've been trying to get pregnant for the last year and a half. I went to see a fertility specialist who recommended John A Haugen to discuss a lap surgery and/or prescription strength pain relievers - I have SUPER painful periods and take a lot of ibuprofen (so much, that I've given myself heartburn). Dr. Maag was 20 minutes late and when I told her why I was there she said, "I can't believe that's the first thing they'd recommend." Immediately I was on the defense - I mean, I wouldn't be wasting my time and money by asking about surgery unless it was doctor recommended. Then she said, the only way to take care of painful periods is to get pregnant or go on the pill. She recommended I go through fertility treatments (ahem, spend thousands of dollars) and if that didn't work then we could discuss a lap. I felt condescended towards and treated as though I was stupid. I absolutely understand that surgery is serious, but I wish that Dr. Maag would have taken some more time with me and talked about alternatives such as acupuncture. Putting hormones into my body is the last stop for me personally. Dealing with infertility is a super sensitive issue. I do not recommend Dr. Maag for women who are facing these issues. Perhaps she is more strongly suited for other gynecological/obstetric needs but not for women with infertility/painful periods. I left with nothing and am angry and frustrated that I wasted my valuable time and money. read more

I accompany my wife to all her visits to check the progress of the pregnancy. The staff here make us feel comfortable and are very cheerful. The doctor herself is amazing and shares detailed information for every question we had. I recommend this to anyone having their first kid and of course to others as well. read more

On thursday, I arrived to my appointment on time, filled out my first time paperwork and all of the necessary forms. My doctor is forty minutes late to my appointment. After assuring me that she would call in my birth control script, I left feeling okay. The next Monday, I find that the doctor did not call my script into the pharmacy. I called the office around noon and asked them to call it in that day, as I was leaving for 2 months the next day. Called my pharmacy around 6 to find that they did indeed NOT call my script in. I will now be leaving without birth control because they were incapable of calling a script in. Extremely disappointed. I will NOT return. Apparently, if you're not pregnant, you're not worth their time. read more

I used to see a nurse practitioner at John Haugen and my experiences were never positive. Although the staff were experts in their field, I had a particular nurse who was extremely rude. On my first check up she had asked if I was on the pill, which I wasn't, thus me being there in the first place. When I told her that I was not on the pill she snapped and asked if I was trying to get pregnant. Little did she understand that I did not have health insurance in the past, hence why I wasn't able to see a doctor in the first place to be on the pill. Instead she made an assumption and belittled me without having to hear what I had to say. She made me feel guilty and ridiculed me without knowing if I was even using other forms of birth control. My last visit was when she yelled out my blood test results to staff members who didn't understand why my blood count was so low. I was in the exam room and I heard her explain the reason why my results showed up this way explaining that I was anemic. My mom was in the waiting room and she had even heard the nurse yell this, however, she didn't know that the nurse was referring to me at the time. This nurse was inconsiderate, rude, judgmental, and violated a HIPPA law. I never went back as no one should be treated that way in a health institution. read more

I had a truly horribly experience here. The doctor did not walk me through what was happening and honestly I felt assaulted by the end of my appointment. I do not recommend this place to any woman who is looking for a place where she can know for certain she will feel safe and that her doctor is competent and caring. This was unlike any experience i have had at any other doctor ever. If you do end up going here, I strongly suggest you insist on a female nurse/doctor. read more

I met with Dr. Schmitz-Burns in Oct 2018 to discuss my prior history and risks for a future pregnancy. I walked away from that visit feeling gaslighted, dismissed, and judged. She quoted statistics that were not accurate, which more than doubled my risk, but when I pointed out ACOG guidelines for monitoring a patient with my history, despite her (inaccurate) assertion of my very high risk of developing that condition, she told me she would not do any of those things unless I showed symptoms, which is against guidelines and frankly, reckless. I also had severe HG with my last pregnancy that required a PICC line, but she told me that under absolutely no circumstances would she allow me to have a PICC line, even if that meant I would spend my entire pregnancy in the hospital. Not only is that clinically inappropriate, it's extremely cruel. I also was on magnesium with my last pregnancy and couldn't care for my newborn until I was well, but she told me that there's no reason why a woman on mag can't care for her newborn, and she would not allow me to use the nursery unless I was in the ICU. I found out later that I wouldn't need her permission to use the nursery, but that's not how she presented it to me at the time. Also, a simple google search will explain why someone on mag can't care for a newborn, so this was another example of how her statements were clinically inappropriate, uninformed, and cruel. I also will need to exclusively formula feed, and I clarified with her that the hospital will not require doctor approval for formula. She said "no, you don't need a prescription if you need to supplement." I clarified that I will be exclusively formula feeding from birth (medical reasons), and she replied "yes, if you need to supplement". So her judgment of me was pretty clear. I walked away from that appointment feeling like I was nothing more than a baby incubator and milk producer, my needs literally did not matter, and neither did the facts or my lived experience. I have now switched physicians to another practice, and it was a night and day experience. When I described my experience to my new doctor, he guessed who the physician was without me telling him, which indicates to me that she has a reputation. After my appointment, the practice sent me a survey, which I completed honestly about my experience with her, and I invited someone from the practice to call me to talk about it, but no one ever did. So clearly they do not care. I would not use this practice. read more

I have been going to Dr. Ambur for years and feel she is an amazing doctor. I frankly can't believe some of these other reviews, as my experience has always been excellent. I almost always see my doctor, and she frequently calls me herself to review test results or address questions. With my last clinic, I would never actually get to talk to the doctor unless I made an appointment and came in. Even when something was truly just a quick question, it was impossible to get an answer. I have been re-scheduled once when Dr. Ambur got called out for a delivery; however, she also delivered both of my girls, so I just see it as what goes around, comes around. Though I can tell she is busy, she always sits down and makes me feel like she has all the time in the world. When I had some weird rib pain during my pregnancy, she took it seriously and ordered several labs and imaging to make sure nothing significant was going on. I have also had great experiences with the other doctors when I have called in after hours and feel like the front desk staff really knows me. I think this place is a hidden gem in the world of managed care groups where no one seems to care about you. read more

When I found out I was pregnant, I chose John Haugen Associates. The Edina location was close to my house and saw that they had decent reviews. I've often heard women speak of how much they loved their OBGYN. I never felt that way with the John Haugen clinic. Bottom line, I wouldn't recommend this clinic because it felt impersonal and their service wasn't consistent. Plus with the Edina clinic being separate from the hospital, if the doctor has to leave for a delivery you will not be able to see them. Detail: The initial prenatal appointment went well; I was somewhat impressed with the service at the time. The nurse practitioner answered my questions and I thought everything went pretty well. They assisted me with choosing a doctor (based on schedule and bedside manner). Only negative thing was when they instructed me to call my insurance company to verify whether the first tri screening was covered. I called the insurance company and they informed me I needed the procedure codes. So I had to call John Haugen to get those codes. I let the office person know that those codes should be included in the packet the clinic provides. They already had a slip of paper that they created with what the screening tests for, so thought it would make sense for them to include the codes at the bottom since they knew I had to call the insurance company to check coverage. I met with my doctor (Dr. Ambur) once for my 11 week appointment. Although she seemed nice and answered my questions, but she appeared to be extremely busy and I felt like I should rush through the appointment as a result. Following my initial visit with Dr. Ambur, I had the ultrasound for the first tri screening. The technician called me back before my husband was there and I asked if we could wait since he was on his way up to the office from parking the car. She insisted that we get started since these appointments "take a while" (baby has to be in correct position to get the right pictures). So I ended up seeing our baby for the first time without my husband there (he was further delayed in getting into the room because the front desk person was helping out someone schedule many many appointments at once). He eventually made it back to the room after about 10 minutes. But it didn't feel right that he wasn't there for the first part. After waiting a week for the results of the first tri screening, Dr. Ambur called and explained that one of my levels (Papp A) was low which could either be an indication of (1) chromosome abnormality or (2) warning sign for something else like preeclampsia. She indicated there was additional (expensive) testing that could be done to rule out the chromosome abnormality. I informed her I would be interested in pursuing that option. She indicated the business office would have to get back to me and they were backed up so it might be a bit. After 2 very long hours, I called the office back. Before I got a hold of anyone who knew anything, I had to talk to the main operator/nurse (?) and explain my situation. She didn't seem like she knew anything nor did she listen to me. I kept telling her I wanted to come in and get the test done, but she didn't seem to get it. I finally had to say "Maybe I'm not explaining myself clearly. I want to schedule the test". She finally transferred me to one of Dr. Ambur's nurses. Once I was transferred, I found out that Dr. hadn't even ordered the testing/filled out the paperwork yet, so they couldn't get me scheduled. They said they'd call me back once they had the information. Another hour went by and finally they called and let me know what the test procedure codes were so that I could call insurance to check coverage. After I confirmed insurance covered it, I had to call the clinic back and get it scheduled for the next day. After waiting several days following test, Dr. Ambur called me. I wasn't available to take the call, but she THANKFULLY left me a short message reassuring me that everything came back okay from the additional testing. After hearing the message I tried to get a hold of her to ask some additional questions, but she wasn't available. I left a message and after a couple of days, she called me back. She answered my questions and indicated we could discuss more at the next appointment. Obviously anxious for my next appointment, but unfortunately 30 minutes before my appointment I got a call from the clinic informing me that Dr. got called away for a delivery. Understandable but what I didn't get was that I couldn't even meet with the nurse practitioner that same day. They informed me the next available appointment they had was 3 days later at a completely different location with the nurse practitioner of that office. That was "it" for me. I found another doctor in Shakopee - St. Francis Hospital/Allina Clinic and haven't looked back since. So happy I made the change! read more

This clinic wasted my time. I was looking for a person to do my next Endometriosis surgery after I moved back to MN. I did a little looking and found this place. I sent them over my records from my last surgery back in 2009. I set up an appointment to see if I could get another surgery. It was obvious that she didn't want to do this surgery and should have just old me so. Dr. Linda Maag just talked to me about my last surgery, I know what happened, it is not a secret. She sat there and told me about my first surgery. Never once did she give me an exam. She just decided that she wasn't going to do it before she even met me. I got no labs to see if my white blood cell count was high, this would indicate that I had a large cyst, I got no ultra sound to see if they could see my cyst, I didn't even get a pap, or anything else. Then she went on to say that I didn't need a hysterectomy, and the last surgeon said I did. She said it was not safe. It's fine I have an aunt that has one. I was told that I could easily get pregnant. I was told clomid was the only way by the last doctor I saw. She was certain that I was going to get pregnant without help. This woman is crazy, and has no idea what she is talking about. They should have told me this from the beginning and I wouldn't have bothered to go. I can't believe they charged me $100 to see this person. I have to waste my money on this. I can tell you that I am not happy with how this place turned out and I will not be going back. read more

I dont know if the other reviews have been put by Haugen employees or not, but this place stinks. I got the worst care ever from these guys. I had to change the hospital in between. Doctors dont care about anybody and they give you appointments after 2 months even if ur condition is serious. read more

Horrible experience at this clinic!!! I would not recommend going here at all. I saw both Dr. West and Dr. Schmitz and they both treated me like I was a nuisance. Dr. West told me that the way I explained having my first child could not be even though it was (should have changed my doctor right then and there). She also was in a great hurry to do a c-section even though that is not what my birth plan was (after making me wait an extra week (41 weeks) with an already barely moving large second child....no explanation other than that was when she was in the hospital next))!! Finally, a few months after the birth of my second child, I suddenly gained a bunch of weight while barely eating. I asked questions about it and they just ignored me. After pushing the issue, I found out that I have thyroid disease. Can we say neglect?? read more

I agree with all the other reviewers and just wanted to add that Dr. Andrea Flom is hands down the best doctor I have ever had. She is compassionate, open minded, a great listener, personable. She was my OB for two of my kids, and has been my gynecologist for almost 15 years. If my insurance would let me I would have her be my primary care doctor as well. I have had several rough OB related health issues and she has always been willing to call back in the wee hours, and make sure I got the care I needed. read more

I will never ever go to this office again, nor recommend it to anyone who values their health. Its very apparent that no one there cares about anything besides their paychecks. They were rude to me on several occasions and did not seem to care about me at all. I was in severe discomfort with something only an ob/gyn could take care of and they treated me like I had a paper cut. Doctors and their staff should do anything they can to better a patient but they acted like God and pretended they were doing me a favor by doing my surgery. I finally had surgery after getting a ridiculous amount of grief from the staff and now I'm having complications from the surgery and suprise suprise.. they dont care at all. I finally got sick of the bs and am going to a different ob/gyn for my follow up. Stay away from this if you value the life of you and or your child. read more

It's taken me a long time to write this, but this place was so amazing I knew I had to do it. I first came here at seven weeks pregnant distraught after experiencing some bleeding and going to my regular obgyn who did a blood test and told me to just wait and see. The office staff here were very helpful on the phone and although I was not a current patient had me come right in so they could do an ultrasound. After my ultrasound I met with the NP who was comforting, reassuring and so kind. Over the weekend I began miscarrying and spoke with the on-call doctor who called me right away, answered our questions and gave comfort in our time of distress. They fit me in first thing on Monday so we could confirm the loss, and both Dr. Frisch and the ultrasound tech were very sympathetic and caring. Dr. Frisch also performed my D&C and diagnosed me with a uterine septum and did the removal surgery to hopefully prevent future miscarriages. Everyone was always prompt (important for me because I'm a planner) but more importantly, Dr. Frisch always explained things clearly, took time to answer our questions, and was understanding and empathetic. We have since moved out of state and as I struggle to find a new practice that is as wonderful as this one, I have come to appreciate even more the care we received here at an incredibly vulnerable time. read more

We used to show Dr. Ambur but she was on vacation in June 2011 that time Dr. Frisch was a doctor on duty.. Even after my developing labor pain and we showed in abbott in Minneapolis, she didn't admit my wife and sent back.. After we reaching home when she was unable to control, we travelled to hospital again and finally she was admitted.. But after admission her response, care towards patient or providing information etc was very poor.. Dr. Frisch was not able make any decision, she just depended on nurses.. I am not sure since she is not MD and she doesn't know much.. My wife struggled whole night and finally Dr. Schmitz came in the morning and took decision and we had C section and got our baby..I told big thanks to Dr. Sarah Schmitz and informed Dr. Frisch that we disappointed with her and her decision, that was really questionable.. I felt she not even showed sympathy or gave us any positive response during her interaction.. I strongly suggest not to go for Dr. Frisch.. read more