This past weekend, Josh, helped me swap out my old battery and it took a bit of effort to do. I…read morefound Josh very patient and generous with his efforts. I was really impressed and grateful! a Amazing service! Thank you, Josh. Jennifer

I purchased an interstate motorcycle battery in July, 2020 and used it for three months in 2020. I…read morestored it properly during the winter with my Honda trickle charger and used it again from May until September of 2021. It performed well during this time however during the first week of October it suddenly died. I took it into the Battery Center to have it tested and was advised it was not taking a proper charge to increase the cranking amps. In short this was a defective battery. The owner advised there is only a three month warranty and nothing he could do but offer a replacement of the same battery at a 10% discount. I'm not only disappointed in the battery (will never purchase an interstate battery again) but also poor customer service as this store does not stand behind their product. In my view the store should have replaced this battery or at the least offered a replacement at 50% discount not 10%. Customer service is important, in my case, it wasn't as I wasted $160.00 on this purchase. John Manderson Kelowna.

I had just moved to West Kelowna and accidentally locked myself out of my storage room where I had…read moreleft my keys to everything at 9 pm one evening. I didn't know who to call. My neighbour called Sunvalley Locksmithes. They came out quickly and unlocked my storage room. Excellent, promp, professional & friendly service with reasonable prices. Sunvalley is now my go-to locksmiths. I highly recommend them.

During travel I lost a key to the padlock on my suitcase, so Airport Security in Vancouver had to…read morebreak into my carry-on bag in order to examine my laptop. Once I reached Kelowna, I had to go to a locksmith in order to get the locked padlock off of my bag. The bearded man at Sun Valley Locksmith was totally knowledgeable about how to proceed, and had the lock off of my bag in seconds. This was friendly, professional service of a high magnitude! THANKS SO MUCH!

Fantastic! Open 24/7 and he will come to you! I couldn't believe it, and he's very knowledgeable…read moreand quite friendly. I believe Freedom Lock is the best locksmith in town.

I was in town visiting my aging dad who's key fob to his aging car had broke open. He had recently…read moremisplaced his second key so I thought we should replace both. Ryan came right over, fixed the first broken key as well as created a second key. He made sure both keys worked and when doing so noticed dad's battery was low so he charged it as well. Very nice guy with reasonable prices. Couldn't ask for better service!

Thank you Rayn for helping me replace my vehicle key fob (previously lost). You provided great…read moreadvice and set me up with Bryce who did and excellent job of providing the right replacement fob, and making it compatible with the vehicle and testing it for compliance with the vehicle's door lock and starting systems and he did so while communicating clearly what he was doing and why. As well, the service fix provided was one-third of the cost of going to my dealership. Thank you and I highly recommend Kelowna Lock and Key.

These guys saved me about $600!!! I am so happy! I thought I would have to get an entire ingition…read morebarrel/cylinder as other certified mechanics said that there is definitely a problem with your lock itself as it was assessed by several mechanics as a "bad cylinder".....Not the case! The guys at Lock Doctor said that it might be possible the cylider is bad, but let's just try cutting your key to "code" (factory defaults). They did so and "VOILA"....I can start my car everytime with no problem whatsoever. Before, the key would stick and I would have to jimmy it just to get my car started. Even if I DO have to get a new cylinder down the road,the guys at Lock Doctor will simply "recondition" the existing cylinder and instead of roughly $700 for all new parts, I would only have to pay roughly $200...BIG DIFFERENCE!! I recommend Lock Doctor. You guys are great!! David S

These guys are amazing. My key was stuck in the ignition, I thought that I would have to get the…read moreignition replaced. I called Canadian Tire, they said they do not do that but call the Lock Dr. in Kelowna. I called, explained what was going on, he had me go out to the vehicle and try a few things. It worked!!! Not only did he help me get it out but told me what to look out for if this issue continues. Very honest people. They could have had me come down and then charge me for a very simple fix. If I ever need any of the services that they offer I will absolutely use them. Honesty in today's business world is a rarity. By their actions today, I know that they are trustworthy. Kathy Spooner