We had some minor damage to our vehicle that Springfield Auto Body repaired perfectly. The service…read morewas fast and friendly and we were totally satisfied. Dave E. - Kelowna

I recently had Springfield Auto Body replace a side mirror and add window guards to my truck…read more Pretty minor stuff when it comes to 'body work', but Springfield went above and beyond what i was expecting . They drove me to work and picked me up .. on my schedule, not theirs (I've been to shops where I've had to wait nearly an hour for a ride, even though I had an appt) My truck was filthy so I'd expected that they would have to spot-wash the areas they were working on. They not only washed the whole thing, but buffed out the surface scratches too ... it looked brand new! (which is huge when you have a dark vehicle) The service was outstanding and the people terrific .. I wouldn't dream of going anywhere else ... very very well done!

I had work done here twice,2nd time ,Boris an adjuster/ manager tryed (shaking me down) for extra…read moremoney,while I was in the waiting room,the extra went from $200 down to $20,which I kept saying NO to,I should have told the main manager or owner about it.I tell people the entire story when looking for a body shop.Never, Ever go there!

I'm very pleased with the excellent service and reliability of Fenders West Kelowna. I had a hit…read moreand run on my vehicle a few months back and called Fenders to see if they could help me with the repairs. I had never dealt with an ICBC claim before and was nervous about all the implications of getting approved and getting the work done. Shannon and the team at Fenders took care of the details, helped me line up the steps that I had to take to get approved, and got me in with no waiting time. They were fast, easy to deal with and super friendly. They got me into a car for the duration of the repair at no cost to me, and got the repair done in a timely manner. Shannon also made sure that they billed the insurance company directly so I wasn't paying huge out of pocket cost. Thanks guys for taking care of me and making this situation stress free for me.

I approched them to repair my damaged motorhome through insurance…read more I phoned them in October of 2022 and they couldn't even look at it until middle of February 2023. I had to get insurance to drive it to them for the estimate. After the estimate I contacted the advisor Todd about mid March and left three messages. He did not return any of my calls. Fortunately my insurance adjuster was able to give me the name of an independent auto/motorhome repair guy who did the job on time and did an amazing job.

Very professional, well priced, reliable mechanics…read more You will find honest workers here, nobody will try to scam you or rip you off, this is a great 5 star shop that I can trust.

I feel compelled to leave a review, as the service and staff are deserving of a pat on the back…read more The staff are young and vibrant with old fashion values when it comes to customer service. Even their uniforms are the old style "mechanic shirts"! When arriving on site ,I was greeted by the manager Leo at my car! How often does that happen that you're not talking over a desk? To top off my first impression,Leo named the person that would be working on my car( thanks Monty, she looks brand new!!),making my experience personal, not a number or a $. And I must say, It's rather interesting how all staff members have an infectious smile! Must love their jobs and be treated well. When I picked up my car, she was detailed inside and out! The work that was done on my bumper and the chips on the car look like she's brand new not 10 years old! If looking for a auto body shop, I highly recommend Maxum Auto Body!! This is a small business that deserves our community support.

From the owner: autobody repairsread more

Disappointed in the service. Boyd's was much better. Nathan refused to look at my truck even though…read moreICBC waived the deductible and gave him the go ahead to repair. ICBC was surprised and suggested I find another shop to do the repair.

I called several body shops... wanted claim number.. I asked first when repairs could start this…read morewas first week December was told February then another shop, maybe 7 weeks, another said we don't know? Shannon at Craftsman was upfront and honest. I knew I could trust Craftsman with repairs. As promised everything went extremely smooth. Still had time left on rental car they set up. Did the best job on repairs. Thank you for doing what you said. You have my trust.

Drove the car in for an estimate for body work. They rendered the car unsafe to drive by removing…read morethe body panels without permission. Would not return our car. Stay away from these thieves and charlatans.

Kerry helped me get tires on my family vehicle while I was out of town…read more Great service and professional technicians. Highly recommended

Kerry really knows the meaning of customer service. Despite having a Murphy's law day, he was…read morepatient, thorough and pleasant. When a warning light came on right after I drove away, I phoned him and asked if I could return. He said "Oh yes, please!" even though it was quitting time on a Saturday. (I would expect most people to say "Are you sure?" or "Just drive and it'll go away.") When it turned out to be a problem they didn't have a part for, he gave me a hassle-free loaner car and promised to work on it first thing. I was impressed with his commitment to getting the job done right.