My husband ordered the ahi belly plate and I ordered the mahi-mahi fish sandwich. The fish was so…read moregreat and my hubby even saw a fisherman delivering a whole Ahi

Love the upgrade to the larger store. They are all about cultivating the Hawaiian culture through…read morelauhala weaving and not only have hats for sale but also have the materials to make them. I'm not sure I'll ever get to learning to dry, prep, strip, and weave the hala into a mat or purse or some amazing ornaments...but I'll admire and buy them all day. Same goes for the earrings, soaps, sustainable living goodies and clothing.

Great service, huge selection of ukulele's, guitars and accessories, picks, tuners gig bags. Sales…read moreand great service. I had several of my Kamaka ukuleles repaired and the job they did was awesome. Totally restored! 5 Stars!!

When I moved to Hilo from the mainland I immediately needed a sofa and loveseat, and got a very…read morenice and reasonably priced set here, after looking at other stores. A year later I needed to replace a bed that had not fared well in my move, and again found the best deal here, after looking at literally every place that sells beds in the vicinity of Hilo. This is a homegrown, mom-and-pop operation run by folks who are really sweet and helpful. Next time I need furniture, this will definitely be the first place I look. They also carry musical instruments, but I'm not qualified to comment on those.

Great selection of items. Several warehouses of stuff at this location, so be sure to peruse all of…read morethem. The quality is good and looks handmade from Indonesia, be sure to check drawers, joints, stain, etc for variations and faults from shipping. Closed Monday, Tuesday, and Thursday. $15 fee for loading assistance but many of the pieces could be moved with a friend or on your own if they are the right size/shape. Tim checked us out and was very sweet and helpful getting us squared away. Ron was so kind and helped load items, providing cardboard to keep things from bumping into one another. Both gentlemen were so nice and helpful. We'll be back for future furniture needs! We're lucky to have a furniture store like this in Hilo!

On July 18th 2023 I went into the bamboo & teak furniture store in Hilo to pick up a table and…read morechairs for a friend that I had referred. The friend that purchased the furniture told them I would be down that morning to pick it up. When I got there, I made contact with a female employee that had been cruising around on an electric scooter. The female employee told me that the table was in a storage bay at the end of the building and the chairs were in a shipping container on the other end of the parking lot and that there was a $15 loading fee. I told her that my two daughters and I could load the furniture if she could bring it out. Her and another employee went down to the bay where the table was, and removed it from a stack of tables and set it just outside the bay door. She said here you go and again told me the chairs were in the shipping container at the other end of the parking lot, before walking away. We carried the table the entire length of the building back to my truck and then had to retrieve all six chairs from the shipping container. After loading all of the furniture, I found the female employee wandering around the store with what appeared like nothing to do except trying to look busy. We were the only customers there and the parking lot was empty. I asked her if the owner of the business was around. She told me that he wasn't working that day and rudely asked what I needed. I calmly explained that from a customer point of view, I shouldn't have to gather all of the furniture that was ordered. I told her that I felt that the furniture should've been in one area for me to load up. I also told her that I had never had a furniture company charge to help wrap and load furniture. She told me she was too busy to help me wrap and load, yet wasn't helping any other customers and to me was just wandering around trying to look busy. She told me that she didn't have time to baby every customer that comes into the store, and that we were lucky to even have a place to shop for furniture. She also told me they barely survived Covid. I told her that over the last year I had easily spent several thousand dollars and referred many people to their business and from a customer point of view this wasn't the proper way to treat customers. She told me that she didn't care and didn't need my money. I told her that if Covid hadn't taken them out of business, her attitude surely would. I also told her she shouldn't act like they are the only furniture store on the island because there are other places to shop. She told me good, shop somewhere else. I assured her that I would be shopping elsewhere and would be speaking to the owner. During my conversation with her I never raised my voice or got rude yet she was very rude and repeatedly interrupted me while I was speaking. I made several attempts to contact Mike the owner and never received a call back. I don't know what happened to this business. It used to be awesome you would buy furniture, they would have it wrapped and ready for you they would help you load it and often I would give them 10 or $20 as a tip. I try and support local businesses anytime that I can, but when treated like this by an employee, I will not go back and will not recommend them to anyone.

After a disaster with the movers who brought my stuff from California to Hilo (see my review of…read moreRoyal Hawaiian Movers for details), I had a bed and a futon that were, respectively, barely usable and unusable because the movers had lost critical pieces and couldn't put them back together properly. One attempted repair by a handyman the movers connected me with turned into a fiasco. In desperation, I turned to Iolani -- there not being a lot of furniture repair people in Hilo. Shanna saved the day. She repaired both items quickly, at shockingly reasonable prices. And she gave me a bit of useful info that, as a newcomer to the island, it would have taken me a while to figure out on my own. If Yelp let you give a business more than five stars, I would.

The best ALOHA SERVICE Family Operated store you will find. I have know Shanna for several years…read moreand have seen happy customers leaving her store.... If she doesn't have it, she will definitely keep her eyes out, She's that kind of person. She does beautiful work with other people's "Give Aways" restoring and making it reuseable again. Make this your First or Last Stop of the day...... you won't be disappointed!

I've purchased at Yamada to support small business, especially during Covid. The quality is not…read moregreat - my sofa bed broke within 4 years. But I still went back today, again, to support small business. Wow, It was unbelievable how completely uninterested in helping me the salesman was. I don't know his name - he was taller, older, with a gold chain on his neck. Every question I asked was met with flat "I don't know" or "maybe in the next shipment". He was unhelpful, clearly did not care if I found what I was looking for or not. There are other local businesses that need support. Yamada definitely has had enough of mine.

I have many work projects and clients who live in Hilo and I will always send them to YAMADA…read moreFURNITURE. Mainly to support a local small business, and because I know they will receive the kind of attention and care they deserve and that matches what I have given them before sending them there. I want nothing but the best for my clients no matter where they reside, but in small rural towns it can be a challenge to find upscale materials, service and standards, so Yamada Furniture has truly come through for me and my Hawaii clients while remaining humble, comfortable and wholesome. -Great selection of furniture, with some higher end pieces that other places in town won't deal with. -Even the cheaper items are well made. -I bought a table and sofa for myself once and love them to this day! -FAMILY OWNED & OPERATED!

My new favorite store in Hilo. Tastefully setup with beautiful local art, hand made furniture, and…read moreartisanal goodies. I found them online and obsessed over a handmade cookbook holder made from local Ulu wood. I am now the proud owner of said cookbook holder that is a beautiful and purposeful piece of art in my kitchen. The owner Kevin hand makes the furniture and his wife runs the store. They provide a very friendly and welcoming vibe. We plan to commission a handmade piece from them soon!

Beautiful store with gorgeous clothing. In the back of the store there is a charming very peaceful…read moretea room

I came here for one of their music shows. I loved it! The way the tea room is set up is super lay…read moreback and comfy. The mood is set to relax and just enjoy the music and the tea. You get your own tea pot and hot water so you can continue to make your tea. The flavors offered are exotic and unique. I loved it! The hosts was super friendly and made feel welcomed even though I went by myself. I will def come back and check out more of their music and the store itself.

Amazing service Great selection of Hawaiian souvenirs,…read moregifts and clothing. Better price than a lot of the stores in the area.

A few years back we stayed at the Waikiki Outrigger, I walked along the Kalākaua Avenue n saw a lot…read moreof Aloha colorful women blouses made of cotton or linen n priced $130 to 189 I thought it was expensive n didn't buy them, although I did find 2 later in Macys I always wanted one fr Hawaii. A few days ago I spent hours looking all over the strip n nobody had them, they only had men Aloha shirt, my husband has about 25! Then I looked in Kauai, Maui no luck till I got to Hilo, big island. A few years ago I had found the Hawaiian tote bag here too for just $14. I walked into Joy gift shop n immediately noticed on the mannequin the light green Aloha blouse MADE IN HILO! wow how did this happen, I don't like made in China stuff unless I had no choice. It was also size xtra small that fitted me perfectly I bought 2, a light green n dark green with matching necklaces made of fake pearls, I wanted to buy the whole rack but all other colors were all size small that would only fit a whale! lol , they were proudly made by the same family since 1957! It's made of rayon which usually requires dry cleaning but the low price $40 n necklace only $5 made it worth it. They had all kinds of gifts n fashion jewelry I bought quite a few gifts for my grandkids. I don't understand why somebody would report this business as closed, it is 100% open n full of customers bc of very reasonable prices n huge selection of Aloha clothing for men, women n children. I was so impressed I had to add their business back, this clothing n souvenir store deserves a 5 stars rating. Shop till you drop here n thank me later!