My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

The guys showed up on time, were really pleasant and courteous (without overdoing it), and were in…read moreand out in about an hour. They diagnosed the problem (old valves, possibly originals from when the house was built in 2000), and set to work. They replaced the problem valve and the (ostensibly) working one, and did so without ripping out dry wall or any of that other costly repair stuff. Great job, and I would definitely recommend them. Would hire them again, for sure.

The Plumber rescued me!…read more I watched water gush out from a pipe I just accidentally cut while trying to be the handyman in my fiancés house. My fiance is out of town and I knew I only had hours to fix it as she is due back tonight. I called for help in a panic and The Plumber was able to come out and help same day! Nate walked me through cutting off the water main until he arrived. Nate arrived very quickly and was done in a couple hours. He shocked me with how reasonable the price was, and let me tell you I was scared because I knew this wasn't just a leaky faucet or stuck toilet. Nate was a friendly, knowledgeable professional throughout the whole process. He calmed me down and provided me with all the answers walking me through each stage as he evaluated and commenced with the repairs. I took before and after pictures so you can see; top quality! I am so so grateful I had to tell someone!

We'd like to be able to leave 10 stars! Curt and the team are so great. Multiple repairs at our…read morehome over the years and always fast, good, and very reasonably priced. In addition to being great at the basics, Curt and team offer great communication and advice, go above and beyond, and don't try to turn a $200 job into a $2,000 one. Curt has dropped everything on several occasions to bail us out and even helped with jobs outside his normal work radius. He just really cares about making customers happy. Don't hesitate to call these wonderful folks for all your plumbing needs!

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

Had hot water issue. Plumber Jonathan and his apprentice arrived in approximately 1 hour. very…read morepleasant individuals who knew what they were doing. Did not need any repairs but was very happy with everything. Definitely will use again.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

This company is AMAZING. I had a water heater/plumbing leak in the wall. Discovered same day the…read more'artic blast' was set to arrive that evening. Kathlyn worked me into their schedule and the team arrived within about an hour. Very pleasant, capable, efficient crew. We couldn't locate the shut off valve as my yard crew had covered it over with sod. They found a solution and fixed my issue. This is the 2nd time I've hired this company and both times, they were there when I needed them quickly and took care of everything I needed. I'd give them 20 stars if I could. If you need plumbing help, this is the only company I'd call. Thank you Kathlyn and Crew!

Highly recommend HEB Plumbing & Sprinkler (https://hebplumbing.net/), home of The Plumbing Lady,…read moreowned/managed by Kathlyn Smith. Each of HEB's employees ensures that you know that you are a valued customer and that their work satisfies your expectations at a reasonable price. Over the 10 + years that I've been their customer, the HEB team have consistently performed in a professional and excellent manner no matter the size of the job. They always expertly and efficiently handle the job, inside and out. I had not experienced such a high level of service until I found HEB Plumbing. Thank you, HEB Plumbing & The Plumbing Lady!!

Plumbing repair is nice, quality good sturdy and it was affordable. Overall service was niceread more

They were on time. I new my pipes under my sink did not look right I had a leak before they…read moreexplained it to me and reconfigured the pipes now I dont have a leak nor water coming up tp the sink when I run the dishwasher. Price reasonable will use again .

My hot water heater decided to die at midnight.....I found Mark Ondras Plumbing while Googling…read more... Good reviews- so called and left a message at 6:30a on a Saturday- he called back at 7:30 and Austin was at my home by 9:30a and I had a new water heater by 12:30p. I couldn't have been more pleased. Austin was a true professional, kept me informed, cleaned up his work site & took the old heater away. They use American made commercial water heaters with a strong warranty. I thought the pricing very fair for the quality. Even better- Austin gave me the contact of the water remediation team they use- they trust this team. They came out within a few hours and we have a plan. I am very pleased with my experience with Mark and his crew. We call him again without hesitation.

New-to-me house. I first went to YouTube to watch videos about how to get the pilot light turned…read moreon. Even though I followed the steps, it wouldn't light. I saw Mark's sticker was on the water heater. He helped me over the phone. THANK YOU!

Had two toliets totalling blocked. Brad and his helpers came out within 4 hours, ran his camera…read morethrough the cleanout to find the problem, which was several pieces of the plastic piping, but he said the drain wasn't broken, probably some debris left from construction that finally worked lose (30 years ago). He believes he pushed them through to the sewer connection. Charge for this was $175, which I thought was VERY reasonable, and he gave me a 10% militry discount, and a 30 day warranty. He said keep an eye on it, and if it happens again we might have to tunnel under the house to the spot where the debris was. It is so AWESOME to discover someone that does a good job, and charge a reasonable price, and was personable.

Super fast response. Super fast to come to the property. Fixed the problem quickly. Affordable…read morepricing. Very happy with the service.