If you break down or simply need parts or are unsure of how to do a repair these folks are great. I…read morewas on my way from upstate NY to Colorado when my wife and I decided to stop in Hays, KS to stretch our legs from driving along I-70 for hours, I noticed a squeal coming from my 97 Jeep. The air conditioning clutch was shot. I went to O'Reilly and they all worked as a team to help me repair my Jeep, one person in particular Ben a young man went above and far beyond by coming out in parking lot and getting his hands dirty and helped me out by coming up with a way to bypass the air conditioning system with a different routing of a smaller serpentine belt and getting me back on the road. Ben is the type of young man you would like your daughter to marry. Thanks Ben and co. Update to Ben & Co. we made it no problems....8/24/13 @ 2pm.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Had our alternator go out on a road trip, barely made it to this store. They had our parts when no…read moreone else did, loaned us the tools we needed, and gave us friendly advice several times when the next cramped task seemed impossible. They saved our holiday weekend! Can't thank the team enough!

There is no way I could thank Trae at advanced auto in Hayes Kansas enough for his help today! I…read moream 1500 miles away from home and I had battery problems. Trae was able to help me take care of those problems quickly and inexpensively, looking out for what was best for my sons and I as we were driving across the country.

The guys at Hays Auto Parts are always friendly and very helpful and will go out of their way to…read morefind what you need!

Another GREAT experience with D & L Body Shop!! This place is second to none. I HIGHLY Recommend to…read moreanyone needing body work done. Not only is the work Top-Notch, the customer service is outstanding. They put the customer first, something you just don't see much of anymore. Thank you for all you do!! A Very Satisfied Customer

From the owner: We are I-CAR certified for all makes of vehicles, and we work with all insurance companies. Towing…read moreand rental care assistance are available with Enterprise and Hertz. Come to D & L Body Shop LLC for your repairs.

My boyfriend and I experienced a flat tire in Hays, KS, yesterday. We pulled into the Autozone…read moreparking lot and spoke with Blake. He told us he used to work on tires, and he would take a look for us. We diagnosed the issue, and he helped us patch the tire. He also took it a step further and drove us to the Phillips 66 gas station that was down the street so we could put air into our tire. Blake is an exceptional employee and should be recognized for going above and beyond his job.

Stopped at Ward's when my front splash shield came loose during a road trip. Friendly woman at the…read moredesk (and a friendly dog) introduced me to Doug, who fixed it fast and got me back on the road. Honest, friendly, quick service. Highly recommend.

I had a major incident with the loss of a tire on I-70 on a Saturday afternoon. Not just a flat but…read moresheered off lug nuts into the ditch. I of course started my calling to AAA but without a defined destination and plan for repair I was dead in the water on getting a tow and continuing my trip. I made several phone calls to find that on a Saturday most places were closed but Ward's offered an emergency number to which I made a call and left a message. I made several more calls and my phone rang back. Not only did I get help with a place for repairs but I also received several great recommendations on a tow and how to handle my situation to get back on the way to my destination. Doug Ward's call back got me off the side of the road in less than an hour and I left my Jeep in his care. For the next few days we coordinated the repair and I was even given the option of picking up a part on my return trip to save on cost and speed to repair. I was taught a great deal about my vehicle and am co to using to learn more with Doug's help and not only did I get my jeep back on my return trip but I made a new friend. I can highly recommend Ward's automotive and local or just passing through please take advantage of a great place to get the help you need.

I love this auto parts store! Mel has everything! It's part auto and part hardware store. It's a…read moretrue travel back in time moment from the environment to the customer service. Remember your cash or checkbook, he doesn't take cards. It's a wonderful store. You should stop in to hear the 8-track sound system and see the flower garden in the window. Mel has wisdom for everyone, and his faithful customers will chime in too.

This used to be my "go-to" place for tire rotation and oil change. They used to be efficient and…read morecourteous. I would typically arrive by 7:00 AM, when they opened and could easily get out of here in under 30 minuets when doing an oil change only. That is sadly, no longer the case. Due to understaffing, they can not get customers in and out quickly. The employees seem as frustrated as the customers which explains their grouchy exterior. I miss the former days and sadly will have to adjust my service. What sucks is I bought my tires here and typically get lifetime rotate and balance. This morning I arrived 7:07 am and was told "wait, we are just opening up" and it is now 8:34 and my car just finished.

Have to agree that their "service" no longer exists. Got there at 8 AM for an oil change and tire…read morerotation. Was told that it would be an hour to an hour and a half. There were two or three other vehicles already in the service bays. TWO HOURS later the oil change was done. My husband had already been waiting 45 minutes for me to pick him up after having a tooth extracted, so I told them I would have the tires rotated some other time. Went to get my vehicle and it was not with the other customer vehicles outside. Finally found it, just pulled a few feet out of the back bay doors behind the service department, all by itself, unlocked, with the driver's window halfway down. REALLY????!!!!! Will go anywhere but this Walmart for vehicle service from now on.