Friendly, prompt service Cross Cory trip in subey…read more They installed coil packs, @ $200 ea for 4 units..oem price. After market product was installed instead which rarely go for more than $300 set..my subey mechanic discovered the much cheaper brand.. Was purchased from parts store. Total B.S. I asked for some money back, and got an argument. Thanks for the ripoff!, Bway Automotive.

our car broke down on the way back to colorado and Jeremy was excellent about getting us in, being…read morevery timely and overall excellent customer service. Recommend this place to anyone needing car repairs they are amazing and will take care of you.

Amazing service. We took my son's truck to them in the morning, and it was done before noon. Great…read morevalue. They don't price gouge or try to talk you into things you don't need. Very straightforward, honest work. They were able to use the parts and supplies we had, so that saved us on the total bill. Very quick service. Call ahead and make an appointment, which may be a few weeks out because they are so good. Highly recommended!

My heater was not working .these fine gentleman even as busy as they were fit me in and had it…read morefixed in a couple hours on the one day i had off. I cannot say enough good things. Very reasonable price and they were honest about what I needed done .thanks guys .you saved me alot of headache.

We use Art's Full Service for many auto questions/repairs we have had and he has been very helpful…read moreand reasonable

From the owner: Art's Full Service specializes in automotive service. We offer full service oil changes, tires,…read morebrakes, full detailing wash and wax. Oil changes can be completed while you wait, usually 20 minutes or less.

We were on our way from Rock Springs Wy to Broken Arrow Ok when our transmission began acting up…read more We had to get a tow truck to get us back in to Hays. We decided on Mike's Auto for our car. It was later in the evening so we just left it there and got a hotel for the night. Mike called the next day to tell us he topped off all fluids but didn't know where our transmission fluid went and didn't know what was wrong with our car. He tells my husband on the phone the diag fee was $99. Mike was only concerned about repairing the water pump we already knew was going bad but we needed to get to OK so my husband could get to his job. We didn't have the time required to stay in Hays for that repair. He didn't even bother to drive the car and see if he could determine the problem, there was snow on the ground and we could see our tire tracks into the shop and right back out to where we had left it the night before. Fast forward, to us arriving at the shop to get our car, he charges us $153.99 when he told my husband $99 on the phone. All for fluids we didn't ask him to add. I'd find another repair shop if you want honesty and repairs done that are actually needed.

Mike's was super honest and could have taken advantage of our college kid that doesn't know much…read moreabout vehicles. It's nice to know there are still honest shops that will actually repair a vehicle versus just throw parts at it! Reasonable price and done in a timely manner on our 2016 Chevrolet Colorado.

This used to be my "go-to" place for tire rotation and oil change. They used to be efficient and…read morecourteous. I would typically arrive by 7:00 AM, when they opened and could easily get out of here in under 30 minuets when doing an oil change only. That is sadly, no longer the case. Due to understaffing, they can not get customers in and out quickly. The employees seem as frustrated as the customers which explains their grouchy exterior. I miss the former days and sadly will have to adjust my service. What sucks is I bought my tires here and typically get lifetime rotate and balance. This morning I arrived 7:07 am and was told "wait, we are just opening up" and it is now 8:34 and my car just finished.

Have to agree that their "service" no longer exists. Got there at 8 AM for an oil change and tire…read morerotation. Was told that it would be an hour to an hour and a half. There were two or three other vehicles already in the service bays. TWO HOURS later the oil change was done. My husband had already been waiting 45 minutes for me to pick him up after having a tooth extracted, so I told them I would have the tires rotated some other time. Went to get my vehicle and it was not with the other customer vehicles outside. Finally found it, just pulled a few feet out of the back bay doors behind the service department, all by itself, unlocked, with the driver's window halfway down. REALLY????!!!!! Will go anywhere but this Walmart for vehicle service from now on.

On our way to Florida from Colorado when we experienced a suddenly very rough running engine…read more Misfiring badly. Called to see if they could help us and got us in as soon as we got there. Diagnosed and fixed the problem and had us back on the road quickly at a fair price. Saved our trip. Could not be happier with the service.

I bought a truck online had it shipped when it showed up the check engine light was on, the 4-…read morewheel drive system was inop, as well as the traction control system. I took it to my mechanic, and it needed a wiring harness it was damaged from a previous repair according to him. I contacted the GM Kaleb he told me I was on my own for the repair. I have left a message for the Lewis owner group still waiting for a return call. Buyers beware! Poor customer care..

We were traveling from NY to CO and my husband had a flat. We were able to get the spare on and…read moremake it here about 15 minutes before they closed. While my husband was changing the tire, I called around and was able to confirm these guys had the tires we need. They told us that if we arrived after 6, the charge would be an after hour charge. They had us in and out in less than an hour plus one of the employees was super helpful and helped my husband duct tape the portion of bumper that was damaged by the tire, so that we could continue to CO. Everyone was super friendly and I can't say enough about how great the experience here was.

Was here for a oil change took almost 3 hours and they aren't even busy will never be back !read more

My wife bought a Jeep in early January. Stating it had been checked over only to develop a tick…read more Which I have enough knowledge to know it's valve train issues and they will not honor anything at all. They basically told her it's her problem. She has less than 2000 miles on the jeep since purchase I would not recommend anyone buying from Lewis. The salesman was not knowledgeable about anything related to vehicles. If I can give it a zero star review, I would they just want your money and that's it.

I wanted to leave a review for the great job Brett and the service team did to help us through a…read morestressful situation. We were in the middle of a van voyage coast to coast across the country when our minivan's transmission decided to die exactly halfway through our trip. We were stranded over the weekend but the service team got us up and running ASAP considering the scope of the repair. We made it the rest of the way with no more transmission issues. The people of Hays were so friendly! If we had to be stranded somewhere, we were fortunate it was in Hays, KS.

my daughter's car broke down and through a rod. An estimate of over $11,000 was given. the engine…read morequote alone was $5,975.79. I looked it up and could buy one for $2,000 and change. Of course, I had no work done and they still charged me $152.95 for simply me starting the vehicle and them saying, "yup, it's got a thrown rod.". what a Mickey Mouse run around. steer clear or find you have an empty bank account!

we broke down due to overheating engine. they took the time to double check everything and were…read morehonest that the car didn't need further repairs!

On our trip from Kansas City to Colorado we stopped for a pit stop in Hays Kansas for some grub. We…read moreended up in the ditch after getting caught up in the classic "thought we were in park but actually in neutral" fiasco. Terry from 5 star rolled up with a smile and assessed the situation within a minute to avoid any further damage to the car. Had us pulled out and back on the road quickly. Best part besides old betsy still running was the fact Terry was happy to do it and the cost was dirt cheap to get us out of a sticky situation without jeopardizing the financials of our trip. If I could give a rating above 5 stars I would. Thank you guys so much

These guys here are my saving grace for auto repair. I moved from San Antonio, TX where finding a…read moremechanic as knowledgeable, quick, and where you don't have to return for the same problem is impossible. Where as at Five Star Auto Repair the guys are so nice and they not only explained to me what they were doing to where I could understand, they had my vehicle in and out in one day fixing my oil leak on my 2001 Saturn to where it never leaked again and I love them so much it's the ONLY shop I'll ever bring any vehicle I ever own too. I now have a 2014 Journey I bought from a dealer in Hays and the first week I had issues, after calling the service place for the dealership and I was told that they would only cover 10% I was so mad I took my car to Terry and he not only fixed the problem, he was able to see another issue I had not yet discovered and took care of it before I would've have been on the side of the road stranded and being a single mother of a 2yr old and GMA of a 4yr old, in my eyes I'll never go to another shop again. Sorry my review is so long but there's not enough space to let you know, if you need ANYTHING AUTO related, call Terry! The shop has moved to Commerce Pkwy so yelp is not very accurate with the address. Hopefully they will see to change it after reading this review. Five Star Auto Towing and Repair GO THERE!