I used to be subscribed to the HAYS newsletter but decided to unsubscribe because they sent me two job postings with the phrase "Canadian experience required" and no explanation as to why. Those jobs could be performed by anyone with the right experience regardless of where they had acquired it, therefore it's totally UNACCEPTABLE to publish it as a "must" without any further explanation. Absolutely horrible and unprofessional given that the Hays brand is supposed to be "global"! You seem not to know that in Ontario it's a human rights violation to post that requirement. You could be better informed by checking the Ontario Human Rights Commission's website, or at least say why your client needs that requirement. I'd never recommend Hays Canada to my employer, colleagues or friends!! read more

Was super impressed at first, however, while my area of focus is not in recruiting, I was employed at a staffing nonprofit while working with Hays. That being said, my recruiter went MIA after my first interview. I understand they work in a competitive, fast-paced work environment, but dependability and a simply call for feedback was all I expected ( especially given I was instructed to contact her post interview) I then didn't hear back from her for weeks (Vacation was of course the reason given) but weeks followed where I had to periodically and repeatedly reach out to her for just simple feedback. Struck me as unprofessional. read more

A total dumpster fire. Let me see if I get this straight: I send you an email with my resume, you don't bother to call back for five days. When I do call, you instantly call back within five minutes and make some excuse about working "remotely" (yet you call from an office line), then tell me that my best course of action is to get temp work before abruptly cutting the conversation short. Kelly Park, you're a terrible representative for your company. Shame, considering the Mississauga City Centre location has much, much better customer service. Prospective job-seekers: look elsewhere for employment. They treat you like disposable trash at this office. read more

I've had 2 different awesome experiences with this firm. In one case, I received significant interview preparation and career coaching, and was successfully placed in a role in the finance community. In the second instance, I had a Hay's staff who wrote up a short couple of paragraphs about my profile and sent it around to a surprisingly wonderful list of firms. He put a lot of effort into his advertisement of me and it was great to see someone go the extra mile. I'd recommend this firm to any high quality candidate in finance. Only apply here if you are a good person who gets along in a team, this firm has standards about who they will represent and they will do extensive background checks on you. read more

Got me to leave my current place of employment for a job offer that took 5 months to get. After leaving my company and moving my family across country Hays told the company not to hire me. They assured me they'd help me find another job... that was 9 months ago. Don't trust them. Go to the actual company for employment. read more

I was on an assignment that was mysteriously cut short only after one week of a planned 3 weeks. The main recruiter didn't answer my emails to assist me with how to login my hours or with my payroll account online. I had an assignments with this agency some time ago, but their procedures had changed. I was also dealing with 2 different recruiters, which made things confusing. My assignment was ended via an email on the Friday night at 7:30, after I had gone home. I was told they didn't have my phone number, when I provided both my home and cell numbers at the beginning. Very non-communicative to say the least! I won't be dealing with this agency again and don't recommend them to anyone. read more

The experience with this agency was good at the beginning. I applied for a position and received a call from one of the recruitment consultants about a different position and asked if I was interested, which I said yes. I had a bunch of questions and she answered them very quickly initially BUT that's when the experience went sour. I followed up with a couple of questions and she never returned my email after. I'll try following up again but I honestly doubt that she will return my message. I've had much better experiences with other agencies that work hard to find you a suitable position for your interests and skills! read more

Very unprofessional. Did not bother calling me after sending me for an interview to let me know if I had got the job. Also ignored an email I sent asking for feedback. Said they wanted to go through questions the day before and said they would call me. Did not call. I was not a great fit for the job in the first place and they convinced me to waste a day of my holiday on an interview read more

Very unorganized. Got my resume mixed up with others they contacted. 11pm phone calls, 1am emails, they actually wanted me to contact my references and get them to fill out forms, and have me send back to them. Just leads me to question what they are getting paid for. They need to be better at finishing their job rather than just a phone call. Waste of time, their process took almost 2 months. Not reccomended. read more

My Hays IT agent was straight to the point, followed up every 1-2 days (i.e. he called me twice as many times as I called him), set up two interviews in a week with a third one looming, but I've already landed a job by then. Pitched a salary higher than what I was asking for and succeeded. Carefully led me through job search process from the first interview to a resignation letter and gave a few good advices on the way. Overall a great experience with that particular agent, nothing even close to what I was getting from 5 other agencies who wouldn't care to call back after two voice mails and an email. read more

This place is just another agency that doesn't care about the employee only the employer. They tell you about possible employment opportunities and never follow back up with the candidate. You can call, follow up with emails with no replies back. The only thing this place has is attractive women with no brains and no idea how to run a business. Don't waste you're time with this place. There are so many other agencies that are more than willing to help you find a great career. read more

Terrible company. Even though I was sent about 5 emails prior to my interview, none of them felt the need to mention that they were going to be doing over an hour of testing post interview. I missed meeting a new baby family member because my interview took over an hour longer than I thought. Despite arriving early for my interview, they made me wait over a half an hour for a candidate who showed up more than thirty minutes late for her interview. The woman who interviewed me was condescending and rude. read more

Horribly disgusting customer service!!! They don't have the decency to return calls or follow up after they offer you an opportunity. Very demeaning treatment of their 'candidates.' They have called only a few times since I registered several months ago with opportunities that they clearly can find no one else to fill, or they'll email a job opening to which I have responded, only to never hear from the consultant again? I don't care how competitive the industry is. You've missed the marked with such mediocre service. Hays has also clearly underestimated my skill set. I have worked for some of the top executives in the city, yet apparently I'm not qualified for inconsequential assignments. Really! Hays should realize that they don't know who you may know or be related to. I have NOT recommended their services, nor have I hired temporary staff from Hays now that I am very aware how they treat people trying to earn a living. Contemptible! But alas, it is a two way street. read more

They had an opportunity for me, a perfect job matching my abilities. I never received any emails regarding the opportunity. Way to ruin a perfect opportunity. read more

joined Hays Marketing (contracting) about three weeks ago in Melbourne. My agent acted quickly and organised an interview with a client in the next few days. When I arrived, I addressed the client by the wrong name as it was given to me incorrectly by the agent. The interview went well and the assignment was confirmed to start the next week. I confirmed the hourly rate twice with the agent. The agent then sent me confirmation of the assignment the evening before I was due to start with the rate stated as HALF the agreed rate. I tried to call the agent all afternoon and couldn't get hold of her. When she finally contacted me I was told that she had realised the rate was incorrect and blamed the client for a miscommunication. Therefore I was not able to start the assignment as it was well below my minimum rate expectation. I was assured she would contact me the next day and I heard nothing from her and called her at 11.00am. She confirmed that the assignment would not be starting as the rate was incorrect and assured me that all consultants would be working urgently to find me a new assignment. I heard from them once in two weeks since this. I have since started a great assignment with a more professional agency and will never use Hays again. Complete waste of time and totally unprofessional. read more