The book collection is old. Needs better collection development. One staff member is rude and bossy.read more

I am removing one star for rudeness. I had to call the other day in order to renew my books. The…read moreemployee who answered the phone was annoyed that she had to do her job. Chill- you work in a library, possibly the most stress free workplace on earth. Speaking of those books, when we originally attempted to check them out, the lady in the kids' room was rude, too. She acted like I wasn't there, and kept on talking with her friends. I could not tell if her friends were employees or patrons. She finally said that she could not check me out, and told me that I could go the self-check-out kiosk or go upstairs to get checked out. I asked her how to do the self thing, and she showed me the kiosk. I stared at it for several long seconds before telling her that I would go upstairs. Tell me: why do they need a self-check-out if they have time to endlessly yak it up and there are never more than six people in the kids' room at a time, not counting employees? Libraries should feel inviting, not alienating.

Sorry, but this is a review for the library's parking lot when all of the other parking garages…read morewere full on a busy Saturday in downtown AVL. According to the sign, there were six spaces left and we luckily snagged one. When we came back, we entered through the library, used the bathrooms, and our car was on the same floor. It took a bit longer to leave as a truck was blocking one of the exits.

The main branch of the Buncombe County library system, this is in downtown Asheville. Lots of…read moreseating, a fast free wifi and loads of books. Some of the tables have power outlets nearby. This was a great spot to get a brief peaceful rest and browse before continuing on to explore Asheville. Absolutely check out the used bookstore. Cheap, cheap, cheap! [Review 12704 overall, 16 of 2020.]

What an adorable local library. If you have a buncombe address, you can go to any so we opted for…read morethis one last week as it was the closest. Pleased to find an open lot, easy entrance and an adorable exterior. Lots of benches, ads for local events and wildflowers. What a library should show, in my opinion. Looks like this is a true community space we need to show love for. The staff were so welcoming and kind. We got cards here and it was simple (just have a license from the area or a license and some mail). The books were plentiful and well organized. Kids section was inviting and adorable. Overall an excellent experience.

It's everything I want in an older, outdated library. Have normal expectations and you won't be…read moredisappointed. Very friendly staff, decently stock books and rotating selections. I enjoy this library very much.

Why do the short hair lady, and older short haired lady yelling when their right next to each…read moreother. Just sooo loud for no reason

This is the library I use all the time! It is amazing! Everyone is super friendly and very helpful!…read moreGreat selection! Easy to get in and out of. I am unsure why they have two lower ratings... But this is a great library!

The Jackson County Public Library sits inside the old courthouse at the top of the hill, and the…read moresetting alone makes it worth the visit. You can climb the 98 steps if you want the full Sylva experience but it is absolutely driveable and there is a proper parking lot right beside the building, which makes your visit a lot easier. Once inside, the space feels bright and open, with the kind of modern layout that still respects the bones of the historic structure. The windows give the place a calm, airy feel, and a few of the seating areas look out over the city of Sylva that makes you want to linger a little longer. There is plenty of room to spread out, racks of books arranged neatly and a mix of quiet corners and open tables depending on what you need. I was only here briefly and did not have a chance to test the wifi, but everything else about the library suggested a well maintained and thoughtfully run library. It is the kind of place that blends history and everyday usefulness without trying too hard, and it fills like a natural fit for the old historic courthouse rather than a forced reuse of the space. [Review 532 of 2026 - 4627 in North Carolina - 25714 overall]

Visiting from the city & needed to work on my laptop. What a great library! Take the elevator to…read morethe second floor . There were also plugs on the table which made it easy to charge devices.

The Friends of the Library books store is an amazing second hand book store for a town that does…read morenot have a book store. If you are a quilter, there are hundreds of quilt books and other crafting books. The staff are very helpful. They are very organized...You can find what you're looking for easily. They have large print section too and jig saw puzzles, childrens' books, cookbooks, videos and DVDS. Don't show up if you have a time crunch, you'll want to poke around.

Truly a wonderful Library. Wow! It's big, well organized, Quiet areas to study & helpful staff…read more Thank you. I use the library all the time to simply catch up on my Email, make copies of items and to just relax and get caught up with life. The staff is very helpful and considerate. So thank you!

An absolute gem of a library. Gorgeous, contemporary yet with beautiful traditional touches, clean,…read moreinspiring, inviting. I loved working on my novel here. The grand reading room with the vaulted ceiling and fireplace is incredible. Good hours, lots of time to visit. I wish I lived near this place!

I love love love this place!!!!! This is one of the most…read morebeautiful libraries I've ever been to, the ambience is super nice and the architecture is just beautiful. It is a quiet place to study and do homework, until the kids show up after school, then it becomes a mess and tons of noise, it is an excellent program for the kids, but if you are looking for a quiet place then you have to be early in there. I'm a regular at this place because I really enjoy being here, I love the activities for the kids, and I enjoy the days they close late, just sometimes they do close earlier than they should.

Love love love the concept of this place, very mellow yet classy! My partner and I enjoyed looking…read morearound at new books of interest while waiting for our food, we had ordered a charcuterie board and it was filling and I enjoyed going here!! I do wish they had more of a variety of meats for the board, but everything was exceptional! I will say the grapes weren't the freshest, but everything else makes up for it! I do like their hummus that we got for the side and the martini is delicious as always, can't go wrong with that! They had seasoned roasted macadamias and those were very yummy!! The walnuts tasted freshly cracked and not bitter whatsoever and service is great! While exploring around I found out the book I just read has a sequel because of their displays, so that was neat! There was live music and the space was bigger than I had expected, upstairs with children's, games, and history!

Absolutely adorable spot! Came here to for a bachelorette trip and we stumbled upon another…read morebachelorette party at the table next to us. The vibes for book lovers are immaculate. You are also able to order wine and food, which to be honest was just okay, but you're really coming here for the vibes not necessarily the food. The charcuterie was pretty good though! Accessible bathroom available on the first floor!

It's pretty when you pull up. When you go inside the people there were so friendly and helpful. I…read morereally appreciated that kindness

Sweetly cozy library: Big enough to (usually) have…read morethe books I'm seeking, yet small enough for me to walk from one end to the other in less than 25 long (for me) strides. (I am not a long-leggedy woman.) Staff is warm, completely-helpful when help is sought, yet good at maintaining library silence both amongst themselves and with patrons, thus reminding the rest of us to keep our voices down.

Beautiful facility. The architectural features are amazing Everything you want and need in a…read morelibrary, including free WiFi.