I really wanted to love this place but for some reason the people they have working here are not friendly at all. Extremely poor customer service and they do not let you exchange anything past 14 days. Sorry we can't all be so perfect xoxo read more

Service is amazing the employees are so friendly and knowledgeable! They always know how to help you out with an outfit for any occasion! The selection in this store is absolutely *chef's kiss* so many cute and unique pieces! The value of the clothes are definitely the right price for the quality you are getting! read more

Great service during a very busy time and unique clothes!! Reasonable prices. Coming back for sure.

If you have not been here recently (or if you've never been at all!), you must check it out! They've re-vamped the whole store. It was an adorable boutique to begin with -they expanded to the space next door and filled it with...DRESSES! **LOVE** I come here at least once a season to buy shoes. They are unique, pretty, and best of all, reasonably priced. Sometimes the quality can be a little questionable. They've started carrying higher-end selections, which cost quite a bit more. But if you need a pair of shoes you're only going to wear a couple times, you'll be very impressed with what you get here. I buy flip flops and sandals here every year -they only last for about one season, but that could be because I wear them non-stop. They have a really neat jewelery selection, too. A whole turquoise section! I've bought clothes here, too. Again, unique and inexpensive night-out kinds of dresses and shirts. Bohemian-style hats and accessories. This place is a great gift card choice for those girly-girls in your life. read more

Absolutely LOVE this store. Beautiful quality clothes, that are reasonably prices and so cute. I love coming to east Aurora to shop and get a bit but this store is the main reason I drive out there. Absolutely amazing customer service and care. I was in purchasing an Easter outfit and Sarah assisted me. So personable, yet not pushy which makes shopping so much better in my opinion. Can't wait to come back and buy some new clothes for warmer weather! read more

Wow, this is shoe and accessory lover's paradise! From the exterior, cheerily decked out, to the interior you will not be disappointed and as you meander around, your eyes won't know where to look, there is just so much --but not in a cluttery, claustrophobic way. All items are tastefully and artistically arranged and just browsing becomes an experience. I had neglected to enter this wonderful shop on previous excursions, assuming it was stuffy and pricey. My loss, quite the opposite is true. Enter to find accessories: interesting scarves and hats, nothing mall-ish, and sunglasses and earrings and all sorts of jewelry. Continue to explore, seeing shoes of all kinds, unique shoes, not an ugly pair in the place! Flats and sandals with interesting touches, heels unlike any shoe store, all appealing. And reasonably priced. There are some articles of clothing, again, interesting and tasteful. There are several displays of jewelry at waist level that are kept in place with a boatload of rice! How very tactile and smart. Small signs request children keep their mitts out, but that might be a challenge. (They ought to be at the toy store down a few doors with their other adult companion anyway.) Mustn't neglect to mention that the customer service was admirable (pardon the pun) to boot! Whether you're looking for a special gift for a dear one or a knock-out pair of party shoes for your LBD or prom or an eye-catching pair of flats for casual summer gatherings, do visit Head Over Heels in Love With Shoes. read more

Head Over Heels - Does this not beckon you to enter?! - Shoe Stores Near Me - East Aurora, New York

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Brunette Barbie store owner herself does the purchasing and runs around the store being ever so helpful when it comes to accessories and shoes! In all of Buffalo and surrounding area this is my favorite hot spot for an extra statement necklace or shoe. The prices are amazing as well, perfect for the girl who like quantity and selection! read more

Took a little daycation from Rochester. What a lovely little store. Bought a fabulous pair of boots there.

Love this cute shop! Reasonable prices, unique stuff! Bought a pair of shoes that were on sale for $15. Found a few dresses I love (but couldn't buy because I needed to focus on Xmas shopping!) Will definitely return when it is time to shop for me :) read more

This shop is really cute and I was stunned to see how reasonable the prices were for the jewelry and shoes. I didn't have a chance to browse around at the clothes, but the style of the shoes didn't quite match up with the style of the jewelry. The jewelry seemed to be tailored for mature adults. Nothing too flashy, but very classy pieces. A lot of the necklaces or bracelets were paired with matching earrings. The shoes, however, looked like shoes from Charlotte Russe. They were definitely not for the mature adult but more for an 18 year old going to a college party. The heels were ridiculously high and the styles were a little too eclectic for my taste. I came here with a guy and I knew he wasn't enjoying walking around the store as I looked at all of the products so I didn't stay long. I do, however, look forward to coming back here alone or with a girl friend so I can really take the time to browse through their things. read more

This shop is very fun to browse through as there are thousands of great accessories, shoes, and clothes to feast your eyes upon in a relatively small space. The displays are done well and the inventory is a mix between various styles (cute, fun, girly, mature, simple, party girl, gaudy, funky) which makes it an excellent place to shop for gifts, or let's be honest here, for yourself if you're anything like me. Prices are surprisingly affordable with many items priced below 20$ which is another reason this is a must-visit stop if you're out shopping in East Aurora. I've shopped here many times throughout the years with friends or family members and never leave the shop empty-handed, which is rare for me for most boutiques. The staff are always friendly too. Highly recommend shopping here if you're looking for gifts or need a shopping excursion with friends. read more

Head over Heels is definitely my favorite boutique in the Buffalo area. Its my go to place when I'm looking for a cute and reasonably priced gift for friends! The staff are always super friendly and the owner is almost always around. My favorite thing about this place is it has something for everyone, from their shoes to their jewelry and even their clothes. read more

Buyers beware of your purchases, they do not do refunds, will not accept exchanges past 14 days, so if you are buying a gift make sure it is a gift that person will love! I have been a resident of East Aurora and believe in buying local. I have shopped here frequently . I wished to exchange a gift I received and was told it was past 14 days. They would not give me a store credit. I had to go home with a sweater I will never wear. I will never shop here again ,very poor customer service. read more

LOVE Head Over Heels! It's impossible to go in there without finding something you like. It is very reasonably priced for a boutique and they have great shoes. My favorite pair of fall boots came from there two years ago and they are still in great shape. I wear them almost every day. The staff is helpful and friendly. A great place to go for gifts too! read more

Best store in town! We were visiting from out of town, staying at the Roycroft, and needed a quick hostess gift. We popped into Head Over Heels 10 minutes before we were due at the event and were in awe! Found the PERFECT little something and wowed everyone! After the event we rushed back to Head Over Heels to get everything that we saw for ourselves! So many things to pick from. Rachele, the owner, has the best eye for style and design. Every item is perfect and has it's place. If you are staying at the Roycroft be sure to take the time to check out this modern "arts and crafts" store!!!! read more

Walked in, there was a girl (possible employee) on the couch playing on her phone, one or two other employees near the register. A minute after being in the store and having not been greeted, I looked towards the girls chatting. They said hi. I walked around and could hear the girls full conversations, talking about which boy they were going to be with this weekend and what their weekend plans were. Then one girl started talking about female issues that I don't need to mention (with me 15 feet away)!! WOW. They were carrying on as if they were inside their house chatting with one another. Very awkward!! I then looked around for a few minutes. Yes, this store does have cute items but after hearing their conversation for the next 4/5 minutes and being disgusted, I just wanted out. As I was leaving a girl came up to me and asked if I needed help. I told her no and I thought that they needed to learn customer service. The girl, shocked just said sorry. Needless to say, I will not be frequenting this business anytime in the near future. read more

Great shop! Always new cute stuff every time we go in. Great prices also! Even my 8 year old daughter loves it. The owner is great, friendly and helpful. For a while the other employees would barely acknowledge you when you walked in but she seems to be getting better employees. Good employees are hard to find. Every time we have a guest in town I point them towards Head Over Heels. So excited for her to open a shop on Elmwood as well! read more

Great shoes and accessories, fair prices! The owner has done an excellent job buying different yet stylish merchandise all while keeping the price within reason! Love it !! The ambience makes for a pleasant shopping experience. If you haven't checked them out, make sure you do! read more

I used to shop here all the time until about 2 years ago when it seemed like the owner just gave up on her shop. Sure she would get a few new items in here and there but it was mainly the same inventory especially the shoes. The last time I went in there I swear I saw the exact same shoes that she had the year before! Also, she gets the cheesiest looking jewelry on the planet, with the occasional cute bracelet/necklace. On the up side, the owner and her staff have always been kind and helpful whenever I am in there and her new home store is very nice. I hope maybe someday she decides to purchase new inventory and I don't see the same stuff a year later, when that happens I'll go back to shopping there but for now I'd much rather shop somewhere where the owner keeps up with their store. read more

I received a gift certificate here for Christmas. I've always passed by it but never stopped in. I was very excited to check it out! I'm not a "boutique-y" girl and wasn't sure if I would find anything, but I ended up walking out with 2 scarves and a pair of boots! The prices are great. They were low on shoe sizes, as I wanted to try on a few pairs but they were out- I'm sure it was because of the Christmas holiday. Can't wait to check it out during the spring/summer! Don't forget to check out Bella Casa next door for home decor! read more

The only words that come to mind about this establishment is absolutely amazing!!!!!! With there wide variety of merchandise all I can say is I am head over heels in love with this place! I have shared this store with many friends and family and everyone has been completely satisfied! There are wonderful shoes clothing,accessories and so much more!!! And to top it off while cashing out I was informed of there shoe party's! I cannot wait to book my shoe party here to enjoy a amazing night out!! Thank you head over Heels for an amazing shopping experience!! read more