Amazing care quality. All of the workers are super nice and considerate. you barley have to wait to…read morebe called and they are always super organized.

This location seems to cycle through providers at a rate such that we never see the same provider…read more At a recent schedule flu shot appointment, we were made to wait after everyone else in the building before being seen, including people arriving 20 minutes after us. They also regularly seem to have issue maintaining our insurance information and billing it correctly. Honestly, it seems like we are treated worse for being on a Be Well health plan.

I've never had any problems at Pediatric Associates. Dr. Samorodin is a great pediatrician who…read moreseems to really love children and engages with my daughter when we bring her in. My daughter seems to like her as well. That being said, I'll be finding another pediatrician (probably After Hours Pediatrics--I've heard good things) because I find the old-school medicine and closed-mindedness annoying. I've gotten condescending head shakes and glares when I mention co-sleeping, vaccinating on a selective schedule, not introducing solids until 6 months old, baby led weaning, etc. I understand that doctors went to school for this kind of thing (20 years ago--and a lot has changed), but please don't recommend rice cereal as a first food when I JUST read several articles about how terrible it is for babies. Not to mention talking about weaning a breastfed baby at 9 months old(?!). I would recommend Dr. Janet Samorodin if you're less of a crunchy parent and more traditional. She is great with kids and all of the employees are very friendly.

I've only visited once, but on that occasion it was a walk-in looking to get my daughter a future…read moreappointment. The group working the front desk helped me to get signed up and said thanks to some cancellations I'd be able to have her seen that morning. We waited about fifteen minutes and then a nurse did a few tests on my daughter and checked her height and weight. After another fifteen minute wait, the doctor---whose name escapes me--- came in and immediately began speaking to my daughter. I liked the personal touch. She asked a lot of questions, did a few simple exams, and heard out my concerns about giving shots and medicine to my daughter. At the visit's end, she was able to reassure me that my daughter's health was fine and make some simple suggestions on how we could help her get back to 100%. Overall, a pleasant and painless experience---and this coming from someone with a major aversion for hospitals and such. I also should mention they have a side for sick children and healthy children and this seems like a good touch, although it may be common.

I strongly do not recommend taking your kids here for care. My son is 5 years old, and I have been…read morebringing him here since he was born. His primary care doctor is Laura Abeyta at the Golf Course location. We have never had complaints regarding Dr. Abeyta, but after what recently happened to my son, it is not hard not to question the whole practice. On July 10th I took my son to the Holly location around 8:45pm; as he was having symptoms of diarrhea and vomiting. The provider he saw at the time was Rebecca Webb. I had given my son pain medication prior to the appointment so he seemed okay so only a physical exam was given but no further testing was done nor medication prescribed or recommended. The provider stated it could just be a stomach bug as something is going around, so we then proceeded to go home. My son and I were going to be traveling the next day so I was very persistent with letting them know we would be traveling, and I was scared my son would get worse on the way. The following morning my son woke up with a fever and had exploding diarrhea, I then called After Hour Pediatrics back to let them know my son's symptoms had worsened and I asked if they recommend, I take him in to be seen again? They stated he would be okay to just "let him go through it". I listened to them. I trusted them. As my son and I are traveling he is not doing good. We were traveling to Juarez and as soon as we made it in, I took him to a doctor, and they stated he was not well and needed to be taken to the hospital asap... We immediately crossed over to El Paso and took my son to the El Paso Children's Hospital Emergency room where he was immediately checked in and properly checked, come to find out that he had appendicitis (inflammation of the appendix, if ruptured you can die or cause complications). Unfortunately, my son's appendix did rupture which caused him to have more complications during his recovery. During recovery he absorbed an ileus (where your small intestine becomes paralyzed causing bowel obstruction). My son had to have 2 back-to-back surgeries; he was in ICU for 3 days... He was hospitalized for 10 days. Thankfully to God, powerful prayers from family and friends, and the amazing El Paso Children's Hospital Pediatric team my son is healthy and alive. I just wanted to share my story because my son could have died... I do not want any other parent or kid to go through what we went through... Had I not taken the extra step he would not be here. I put trust in After Hour Pediatrics and they let my son and I down. I am very disappointed with the way my son was not properly attended here. We will not be returning to any After Hour Pediatrics, although it may not have been all the providers fault but my son has had complications of constipation since he was a newborn, I never thought anything of it but now with finding out what my son had, could this have been prevented had Dr. Abeyta done more throughout testing during the constipation visits and maybe would have had the surgery done sooner? and the provider he saw that night, seemed like she wanted to go home as she did no testing, no labs, no ultrasounds and no medications were given, nothing was done besides an annual physical exam, if that, then the following morning another provider basically was trying to get me off the phone and did not properly advise me. It seems like the whole practice could learn something from this. Regardless I feel like this could have been prevented by After Hour Pediatrics had they properly diagnosed my son. Please never stop trusting your own gut and always stay fighting for your kid, be their advocate.

I took my daughter to get checked for earache six times and all these doctors are incompetent. Bad…read morecare. They are reusing​ disposable medical devices. They discriminate against children. Good riddance.

I Couldn't be more happy with the service that Dr. Call provides. He listens, he is punctual with…read moreappointments and he is compassionate. Dr. Call is one of the few doctors who actually treats people like humans. He is highly intelligent, yet has the capability to dumb stuff down for those of us who don't fully understand medicine. Just an all around good person. You'd be lucky to get Dr. Call as your primary care physician.

Dr. Crago is an amazing doctor! She has never let us down and I've had family members going to her…read morefor nearly 20 years. She's always willing to lend a compassionate ear, she takes time to explain things and has a great rapport with kids. Pediatrics really gained an angel the day she decided to pursue medicine!

He should've retired A LONG TIME AGO. He is VERY MUCH past his prime. When he asked about my diet…read moreand I told him my ethnicity, he paused for like 5 minutes, and then he stereotypically guessed "rice", by looking at my appearance and skin color during one physical checkup. To be honest, I haven't visited him since 2022. But during the last two or three physical checkups in the past years, he kept saying the same old advice, which was not super helpful and personalized. He also couldn't identify a life-threatening stomach issue that my cousin had back in 2018 or 2019. And so, my cousin had to go to Presbyterian Hospital for urgent medical care, and luckily he was treated well there despite a weeks long hospital stay. Anyways, at first, when HE WAS MY PEDIATRICIAN both at the old address (10110 Spain NE, Albuquerque, NM 87111) and at the current address (3825 Eubank Blvd NE A, Albuquerque, NM 87111), for more than 20 years, he was doing alright, and he was initially helpful. But eventually over several years, the quality of his care and assistance declined a lot. I don't know why the New Mexico Medical Board didn't strip him of his doctor's license a LONG TIME AGO, especially due to his incompetence, ignorance, and age-related downfall.

Pediatrician Sadly, this office has went down hill (my last…read morereview that got Review of the day is no longer true). Dr Sumner is getting older, and as much as I respect him as a man & Doctor, he doesn't always remember past visits anymore. His Nurse Practitioners are awesome & friendly but you don't always see them as they have multiple offices. They have allergy testing right in the office for allergy shots. All of this to say, all of my teens requested of us to take them to a different office and we responded by doing so. Office is *always* CLEAN and friendly.

Showed up with a sick one year old. This place was closed an hour before the posted time. Either…read moreupdate your hours or stick to them. Personally I would not trust a place that can't stay open during its own business hours to be in charge of my child's health.

We came here when my son wasn't feeling well as an alternative to the urgent care. We were able to…read moreget a visit easily and were impressed with the layout and visit. We had great service and I would prefer to bring my son here as opposed to urgent care when he falls ill outside of our typical pediatricians office hours and visit capability.

Prompt and attentive care on our first visit. Dr. Suga was kind and easy to work with.read more

This medical providers and front staff have all been great. I am so very happy we found this…read morepractice for five reasons: 1. The providers (from doctors to nurses) are all super friendly, efficient, and patient with our toddler who doesn't like medical visits. And they always answer all of our questions. We never felt rushed out of their office. Nor have we had to wait very long to see a provider. 2. When needed, we have gotten a same day appointment. 3. Our toddler's well check ups have all been swift and smooth. 4. A provider has always called us back when we (first time parents) had concerns. 5. The office is clean and the parking lot is accessible. Thank you, High Desert Pediatrics, for your expertise and compassion. Take it from this professor, A+ all around.

I second that I took my genuinely ill daughter here and was told it was nothing despite a cough for…read morethree almost four weeks. I was given a hand out regarding steam and humidifiers which quite honestly is a joke to give to a concerned parent. I had to beg for something to help her to which she was given an albuterol script. Well she also ended up having an ear infection and bronchitis requiring medication that was received elsewhere. Please save your sanity, copay, and children and seek care elsewhere, the office may be beautiful but your child will not receive the care they need until it's too late and they don't care because all they want is appointments filled. There is no care for little humans.

I brought my child to After Hours Pediatrics because they were clearly ill. During the visit, my…read moreconcerns were dismissed and I was told they were "fine," without what felt like a thorough or careful evaluation. Within a very short time, they was seen by another provider and diagnosed with a bilateral ear infection and pneumonia. What was most concerning was the response after I filed a complaint. Instead of acknowledging that something may have been missed, I was told they could have developed both conditions within hours. That explanation did not feel medically reasonable and came across as dismissive and defensive rather than focused on patient safety. This experience was not only frightening as a parent, but also eroded my trust in this clinic's clinical judgment and accountability. Based on this and prior concerns I've had here, I would strongly urge other parents to seek care elsewhere if they want a careful and thorough assessment of their child.

Outdated and inaccurate equipment, lazy nurses, and no organization management. Watched people come…read moreand go while we got skipped over because of our skin color.

I took my daughter here for her 2 month check up and the entire experience was very quick. The…read morepediatrician spent a total of 4 minutes with us. Both the assistant who greeted us and the pediatrician were hardly present and didn't make eye contact - so this was our last visit. The facility is a bit dirty which is surprising being that they have many clients and multiple locations.

Bebe Care is a great pediatric office! I highly recommend…read morethem to all my family and friends. Dr. Hart is so helpful, caring and she is great with my teenage daughter! Helen has been taking care of my kids for over 13 years and I just love her kind sweet nature. The entire Bebe care team is friendly, kind and they are easy to communicate with.

NP Dr. Martinez, how can you tell my child: " Do you want to go back to school? Then you need to…read moreget vaccine A! Do you want to go to college? Then you need to get vaccine B!" The reality is that our school does not require Vaccine A, and the colleges we have looked into do not require Vaccine B. The way you presented this to my child led her to believe that she had no choice but to receive both vaccines in order to return to school and eventually attend college. Is this how you routinely speak to your young patients? Do you regularly present recommendations as if they are mandatory requirements? I also find it concerning that the conversation focused so heavily on administering additional vaccines without clearly distinguishing between medical recommendations and actual school or college requirements. Parents deserve accurate, transparent information so they can make informed decisions for their children. Based on this experience, I have lost confidence in this clinic. I expected honest, evidence-based communication, not statements that my child perceived as misleading. This experience has caused me to question whether this clinic prioritizes patients' best interests, or mere profit.