I had to have an emergency admittance to Health Sciences North last week. (January 2024) The whole experience was incredible in many ways. I feel stronger and healthier because of it. I don't know why the other reviews -- about staff especially -- are so nasty. From doctors to nurses to custodians I was helped by countless people over two days. I can't say enough about how wonderful everyone was. It's stressful to be in a hospital. But the staff made it not only tolerable -- but pleasant. Many thanks to everyone! read more

worse hospital Ive ever been to . first they send me away without checking anything after the ambulance brings me there . once the ambulance brought me back they decided to run some tests.. I had to wait 3.5 hours to get someone to stop my bleeding / find me a Bandaid and even had to call the front desk ( which was no help - they told me to push the broken button to call a nurse . they woke me up 4 times because they can't afford a decent heart monitpr and need to make their welfare device work on me . even the Timmins hospital is better than this read more

If you're heading to the Sudbury hospital, get ready to wait..a long time. And get ready to have active drug users who are there to socilaize and shoot the shit while you wait 6 hours in the ER. I was in the ER for 6 hours and once someone can buy and "swept" didn't sanitize any high touch areas..disgusting considering that's the most germ filled area. Also, if you go with small children know that they will be given no priority no matter what time it is. Avoid this hospital. Would have driven to North Bay if it wasn't for a snow storm. read more

Very dirty hospital but it's not the staff fault as they have 3other jobs on the go Housekeeping, clean beds, dietary, porter all in one job Emergency department was filty. Chain you wait hours ex: 10 to 12 hours are very rarely washed. The chairs are also broken and you see the dirt wear the are ripped. Floors and walls everywhere are very dirty. Bathroom is worse very dirty. People in emergency are laying on the floor as they are in a lot of pain and they have no were to be comfortable. Some days there not even a chair to sit in. It horrible wish I had somewhere else to go but 1 site does not work. The nurses and doctors are mostly very nice and the are run off there legs. We need a change for Sudbury Region. read more

Hello l visited the emergency department on the 17 Apr 25. The place was packed but l went thru the triage process fairly quickly. 3 step process ( register/ urine sample/ then blood sample) then back to waiting. The chairs are very old and require replacement. The waiting area was kept clean and always had a nurse or staff member watching over everyone and were very informative. I was waiting approx 6 hours when we were informed it could be another 16 hours. Many people signed themselves out. We stayed and l was called to the emergency side in the next two hours. There l was placed in a very uncomfortable chair in a cubicle with 3 other people and their spouses/driver. It was very dirty and the chairs were very uncomfortable with no gurneys or stretchers to lay on. I was in a lot of pain and lucky l took my own meds to help ease the pain. I could not even get another chair to put my feet on. There were some much older people (88 and 96) who were there for over 12 hours and had nothing to eat. We had a nurse scrounge up some sandwiches for them as Tim's was closed. I was assessed after 2-4 hours of waiting, and was given a pain injection and a CT scan. While waiting the results l laid on my jacket on the floor as l was fatigued and sick from the meds. Dr Hewitt Mark then seen me in a room and explained my situation to me and gave me scripts for my pain. He was very compassionate, understanding and professional as were all of the staff. I was released after a total of 12 1/2 hours from start to finish. The emergency side waiting area requires better chairs that you can lean back in and sleep or ease the pain while waiting. All the people l spoke with knew how busy the hospital is but that is no reason for the emerg area being so dirty with very uncomfortable chairs. When l went for the cat scan there were good chairs but we were not allowed to wait there, back to the dirty cubicle. The yellow signs for slippery floors were never removed from the washrooms either. Many of us noted that the initial waiting room was kept cleaner. Most people know the hospital doctors and staff are very busy but the chairs should be replaced and the waiting area in emerg should be kept clean and free from debris. Further l feel an 80 and 96 year old lady should not of had to wait 10-16 hrs to be seen. They could have died. Have some compassion for the elderly please. Again l would like to thank the doctors and staff that were on duty that day and evening. read more

I have been to this hospital many times with my grandmother and it scares me to age and be ill and come to this place. The doctors and nurses seem to have been desensitized to other peoples anguish. There are a few exceptional nurses and doctors that take the time to care but they are far and few in between. The wait times are ridiculous but I can't blame the staff for that. That is a healthcare problem Canada is dealing with. But the level of care you recieve is a culture of the organization. This culture is fragmented. But I have to end on a good note. The only reason this place has any stars is because of the amazing people that do work here. The exceptional few that go the extra mile. May god bless you. read more

Health Sciences North - A long wait at health science north. - Hospitals Near Me - Greater Sudbury, Ontario

My mom died in the cardiac ward of kidney failure after six weeks of hospitalization and being bounced back and forth from this place back to Sturgeon Falls. With the exception of a couple very compassionate nurses and an honest doctor, I felt that either all of the staff here are either overworked or are just desensitized to the plight of families concerned about their loved ones in their care. If you have someone in there, make sure they have an advocate. There were a few wonderful PSWs there too and an excellent locum doctor that finally levelled with us and helped us complete mom's journey. One thing I really liked about this hospital was the medicine lodge on the first floor. We went there to smudge and pray for mom after she passed and there was a kind woman in there who helped us through the process. Maybe I need to learn more about hospitals work to understand the inner workings of this one and the people that work within it. read more

Literally the worst hospital in the world since day one. Takes forever, no one takes u seriously, staff is extra rude in the ER for no reason when everyone is waiting the best they can for over FIVE HOURS WHEN THERE IS 7 people in the waiting room. Doctors always give me the worst advice or worst diagnosis. I had a doctor tell me my spine needed to be braces by rods and bolts and my scoliosis is causing my pain ... I was 16. Go to my family and she tells me I have rheumatoid arthritis. Absolutely horrible place I will never like it here. PLENTY of work needs to be done to this horrible place read more

Did 6 week of Physiotherapy, gave me another chance to live my life, learning to adapt and adjust appreciate new way to do things but better. Nurses are professionals, caring and sincere and made me comfortable, they got to know you, family asking how they are doing individually know their names.mThey made me a better way to see and know I can be a better man through my new ways I can take responsibility and care for my family, I'll miss the place. read more

I've been to see an RMT (Registered Massage Therapist) that thought I pulled something, but then referred me to a Chiropractor when I started experiencing numbness, who became confused about my varying symptoms, to a Doctor that prescribed me muscle relaxants and pain reliever, to another Chiropractor that used an Activator that I felt was taking way too long to make my symptoms go away completely, to my old Chiropractor that made the pain go away the first time who told me that he only uses an Activator on 90 year-old women, to a Physiotherapist that said I had weak shoulders, a misaligned spine and a rotated pelvis, that gave me a series of exercises to perform on a daily basis that only helped temporarily, to another Physiotherapist that has tried electro therapy, acupuncture and hydrotherapy on me and as of tonight, another Doctor. Acupuncture seemed to be taking most of my pain away, but near the end of last week all of the pain started returning. Fast forward to tonight where I felt like I just wanted to lie on the floor at work and give up on everything, so I decided to ask my friend to come to Emergency at Health Sciences North with me. We got there at about midnight and from the time that I walked in, nobody seemed to care about me at all. From the Receptionist to the Triage Nurse, who after I described my pain as a numbing/burning/tingly sensation at the top of my head to the base of my neck asked me if I was in any kind of pain. I was dumbfounded and asked her what she meant. She said that because I said that I was numb that it seemed to her that that meant that I felt nothing. She asked me to rate my pain and I told her 10. Next my friend and I went down the hall and waited and twice all of the staff were incapable of finding me in the 3rd partition of the wait room and when somebody would finally say my name out loud and I would appear, they all seemed incredibly confused as to where I was. Dr. Caruso then came in and asked me what the problem was, but all I could think about was the fact that he was wearing Birkenstock sandles and couldn't figure out how to shut the door properly when he entered the room. I explained to him everything I had told the Triage Nurse and then some. He felt my spine and tested my eyes, then said he couldn't give me a definitive answer but that he would order some blood tests and give me a scan. Again, everyone seemed confused as to where I was and again, when they called my name out loud, I appeared. One woman took my blood while another supervised. Not one staff member at this point had been even remotely friendly or made me feel at ease. The woman who took my blood was however kind enough to tell me that she bruised me. I was then put back into the waiting room, where I waited a generous amount of time to get a scan, of which the type was never specified to me. There was only one woman on staff who was kind enough to call someone to remind them that I was waiting. Next they took me to get a CT Head Scan and the whole walk there the staff member didn't say a word to me. She had me wait while she warmed up the machine and when we got into the room I inquired as to whether Dr. Caruso had suggested an MRI and she seemed taken aback that I would even ask such a question. I had figured that they probably required appointments, but I wasn't sure. She advised me that they don't do them after hours and they take weeks to get. Afterwards she took me back and I waited once again. After awhile one of the staff informed me that they were waiting on one more lab, then Dr. Caruso appeared and this time I noticed that he was wearing jeans in addition to his Birkenstock sandles. When he pulled me aside, I also noticed that he was wearing a ridiculous red tie and he proceeded to tell me that everything looked good and that he was going to prescribe me something and that he recommended a Bone Scan, but not an MRI. A staff member returned a few minutes later and all she said to me was that he prescribed me an antidepressant. I was so taken aback that I couldn't even formulate full sentences and she didn't once jump in to offer me some sort of explanation. I started to break down because I had such high hopes of finding someone who would actually help me and asked if I could speak to him again. She, as well as everyone that came before her, seemed taken aback and didn't seem to understand why I would request his presence again. They summoned him and when he came back I tried to explain that I was confused about what he had prescribed me and said that the staff member didn't mention a Bone Scan. He more or less informed me that it wasn't his job to arrange that for me and that I needed to obtain a Family Doctor because my condition is more of a chronic type and that I need to start taking care of it (lol). Already in shock, he added that he went beyond what he should've done in my situation and I abruptly said, "K." and made my way out of the hospital with my friend. read more