Management of this studio is a bit of a mess. I purchased a six class package and booked my classes…read morewell in advance. According to the website, there were open spaces for everything I booked. But just a few days before my first class, the owner updated to say she's not taking on any new students. She refunded my package, but the short notice means I won't be able to find space anywhere else.

Love these Pilates classes! Free parking, bright and clean studio, and instructors are fantastic! A…read morefraction of the cost of a Pilates class at InShape, for a lesson twice the length. Good for beginners thru advanced. Highly recommend.

Both Amy Garner and John McCarthy, the married owners of Pilates Haven, are gifted teachers. I've…read moredone Pilates for many years but have benefitted from two years of their teaching far more than with the previous ten years of work combined. Both are trained rigorously in what you might call classical Pilates, a direct line from Joe Pilates; but being different people, Amy and John bring complementary skills to their teaching, like two sides of the same coin. Both are highly observant and have what seems like x-ray vision; Amy tends to be most aware of nuances of form, and John is more athletic in his approach. I like working with both of them. I should mention that I am in my sixties, athletic but with some joint problems, and that Amy and John have worked wonders on my back! They are gifted teachers, highly professional, and delightful people. They also have a fantastic dog, Winston, a mellow black English lab, who is the nicest dog person I've ever met.

From the owner: We are a fully equipped, boutique style, authentic studio located in East Rock. We pride ourselves…read moreon our individualized and safe approach, specializing every session around each client's needs, injuries, and abilities. We love seeing our clients gain strength, flexibility, and endurance. Let us show you how the Pilates Method can change your body!

Thrilled that New Haven got a spinning studio back - and not just any studio. Joyride has a few…read moredifferent locations, and this is the first one in New Haven. They come with a fresh spin (haha) on cycling and have big shoes to fill. They deliver! Leon and Kacey's class opening day had so much energy and great music. There are no screens or metrics anymore, which I thought I'd miss, but it actually let me feel the music and my body throughout the ride more. I was hoping they'd do something better with the bathrooms, which are cramped during busy classes, but I definitely appreciate the more fans and space in the studio itself. Your efforts did not go unnoticed! I'm eager to see how the community grows with Joyride. Welcome to the 'hood!

Wasn't sure about taking a cycling class but decided to give it a try. And I have to say I was…read morepretty impressed. They have great customer service at joyride new haven. They were very friendly and made sure we knew exactly what was going on. The class experience was amazing. Christina did a great job at keeping the energy up. And needless to say, it would of been a good idea to bring an extra set of clothes. We walked out of there drenched in sweat. Great workout. Great experience overall. We will definitely be back

I'd give it six stars if I could. The clientelle looks very much like the neighborhood. Younger,…read morelots of students, a LBG population. Lots of people in great shape. I was a little afraid, as I am neither young nor in good shape. Fears unfounded. I find the staff and most of the other clients to be polite and supportive. The classes are the best. Lots of them, everything included in the membership. People encourage each other and the trainers are very good.

False advertising online. They advertise a free trial but they don't honor it. Then when you show…read moreup, they blame it on a "misunderstanding from AI," but it is actually the marketing on their website! I wanted to like and support this gym but unfortunately false advertising is a red line.

Totally late on this five star review but a recent visit back to New Haven reminded me of how much…read moreI enjoy Polefly, Jess, and everything she brings to this space. Polefly is essentially where I fell in love with the art of pole and Jess has set a standard for instruction that I've looked for in every studio I've attended since. She is highly technical and understands the mechanics of the body in a way that makes you feel really safe while you practice here. Poling can be scary but I never felt worried about injury at Polefly because Jess is very thoughtful and careful, she plans the lessons around you and your body, meeting you where you're at while still challenging you to try your best and push yourself a little more each time. Despite all of her extensive experience and technical prowess, Jess never makes you feel less than. So much of poling is as much mental as it is physical, and this space always feels and felt safe, supportive, and affirming. I grew so much here and I am so sad there are so many miles between me and this lovely space these days and always look forward to my next visit back. Thank you, Jess, for everything you do to make this space wonderful. Also: get here early, people. Sometimes the walk up the stairs is long.

We took a private pole dancing class at Polefly with Jess as part of a bachelorette party weekend…read more Everything was great--from the booking process to cost ($20/person for an hour class) to the class itself. Our group is very uncoordinated but we still had a really great time learning some moves and getting some exercise. The studio is clean and kept up well and Jess is a great and encouraging instructor and doesn't make you feel like an idiot (even if you know you're looking like one!). I can't speak to the normal classes here but would highly recommend booking a private event for a special birthday surprise or bachelorette weekend!

They take advantage of customers by locking them into a contract for a year. The contract agreement…read moreis also INCREDIBLY DIFFICULT to read as it is in grey font and they don't follow FTC guidelines for click to cancel. There should be no reason that a person has to jump through hoops to cancel a membership if you decide you are no longer interested.

The trainers here are knowledgeable, and the locker room is clean and safe. There is a wide variety…read moreof equipment available, as well as an extensive selection of classes ranging from spinning to other popular options, with more to explore. At the end of your workout, you can enjoy free massage chairs and a juice bar stocked with healthy beverages. The members interact politely and treat each other with respect--there's no fat-shaming here. If you prefer, you can work with a personal trainer who will design a customized exercise program tailored to your needs and guide you through its implementation. However, there are two drawbacks: when equipment breaks, it can take some time to get it repaired, and the music selection could be improved. Overall, it's worth checking out; you can get a great workout here, though don't expect any pizza, bagels, or Tootsie Rolls.