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    1.0 (1 review)

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    15 years ago

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    Legacy-GoHealth Urgent Care

    Legacy-GoHealth Urgent Care

    2.5(20 reviews)
    0.1 mi

    Had the absolute worst experience ever. I went back to get test results from some blood work they…read moredid. First, the "receptionist" read my results to me in the lobby. Second, when I asked for a printout to take to my PCP, he got annoyed. Then when I had questions about the results and what was included as recommendations, he said "you need to find thst out on your own. Thats what adults do. Thats what being an adult is about." I literally was doing just that. Asking questions about my medical diagnosis and his response was "go find that out." Seriously? I could not believe how rude he was. Oh. And the reason I had to go in was because they were calling the wrong number. BUT they were able to text me reminders about my place in line? WTF?

    Last summer I went into this location with my son to get Covid tested due to symptoms we were both…read morehaving on a cash basis. I kept getting billed for additional amounts after the hundreds of dollars that I already gave them for the "free" Covid testing. Even though my son and I were treated by the same provider during the same visit, the PA who saw me coded MY visit as treating me for nausea. Yes, nausea was one of my symptoms and I did take him up on his offer for a prescription to help alleviate it. I explained this to the billing department who said they would investigate. I received a letter this week that "after a thorough review" they have determined that "it was billed correctly and no adjustment will be made". I'm not sure how much they get reimbursed by the government for Covid testing, but I am willing to bet that it is far less than what they are trying to get from me. What a bunch of amoral thieves taking advantage of people like that. No sane person would come to that determination after seeing that not only did I get tested for Covid, but so did my son during that visit. I made it perfectly clear when I checked in and first spoke with the PA that I was there for Covid testing. Therefore, the only logical explanation to why they are coding is as treating me for nausea instead of Covid testing is the bottom line. It's practices like this that make people not go in, thus potentially spreading Covid. Shame on you

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    Legacy-GoHealth Urgent Care
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    Healthline - physicians - Updated August 2026

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