Lots of personal attention in a relaxed setting. Scheduling the appointment was easy and quick.read more

I'm at the mercy of this clinic and I've never been to a more incompetent place in my life. I have…read moretwo separate very serious issues that need referral to two separate specialists. Because it's so hard to find specialists right now, one of my labs was sent to the wrong type of specialists causing me to have to find two new specialists. One of them is not taking patients until next April. The nurse responded for me to get on the wait list. Do you know what it feels like to not be able to get out of bed at all and have no energy to do anything? And I have these large masses at the bottom of my neck that are not being treated? I have now found two new specialists and asked for my labs and a referrals to go to each of them. After not hearing back I called in to find out the doctor is not back in until next week. Next week! This means sitting and waiting another week to make appointments and one of them is out of state and unable to make my flight and travel arrangements. Every time I make an appointment with the doctor something happens and I end up seeing the nurse; I'm fine with the nurse but when that is who I am expected to see. Now, I will have to suffer in pain and absolutely no energy and unable to get treatment for what is wrong with me while no one is in the office apparently that can handle paperwork when the doctor is out. And out often. I know there are few options out there right now and that is really said for us patients.

I've been struggling to find a primary care that's close enough to me and only to drive 45 min here…read moreI get a call while I'm on my way there to be told my appointment was canceled. The doctor had an emergency to step out which I understood but calling me less than an hour before the appointment was kind of disappointing. I'm driving and I didn't have a safe way to listen to the message or answer the call, probably won't return to this clinic. Reception staff was amazing though to help me find something within a couple days so good on that front I guess???

I took my mother there to see Dr Rad after being on urgent care, because she tore her meniscus. The…read moremoment the Dr walked in, he was incredibly rude. Immediately made smart ass remarks about her opioids she on, despite her never even mentioning them, and made several more inappropriate remarks during the appointment. He jump down my mom's throat for details on her medical charts, that had nothing to do with the appointment. The entire time, he treated us with discrimination and hatred. We already knew from urgent care that she tore her meniscus. The only thing he needed to do was refer her to an orthopedic, and he never even did that. My mother has no issues with her meds, and her knee has been extremely painful to the point she can barely walk. She did not deserve the discrimination she experienced over being on pain meds. I wouldn't recommend anyone go here who expects to be treated with dignity and respect.

Came here for a mammogram through M Health Fairview Breast Center. Ample parking and easy to locate…read moreelevator and medical facilities. Friendly staff and I didn't have to wait long for my appt. Carol did my mammogram and she was easy to talk to and explained everything clearly. Very friendly and considerate. Answered questions that I had. Was referred by my primary care for my routine mammogram. Definitely would recommend requesting Carol as the technician if coming here for a mammogram exam.

Called the number listed here and it is the business management office or something like that. She…read morewasn't very impressed that I had called? Maybe there is a better number to call.

Doctor Edwin Hong was excellent! Extremely calm, caring and patient. Thank you for helping me!read more

I was not impressed with the care they provided my husband, which led to us taking a trip to the ER…read morethe night after. He presented with extreme GERD with very intense left chest, back and arm pain. They, in a nutshell told him to take two omeprazole for the next two weeks, and did not address his pain. He is a high performing athlete so cardiac issues could be present. They also mis-documented his visit saying they checked his lungs, when in fact he reported he was never touched with a stethoscope. The ER however addressed these issues more thoroughly and found a potential past small heart attack with an unknown date. Disappointing is the word for this office - another classic example of capitalism healthcare.

Very impressive new patient visit with Dr. Farhi after long time primary care doctor retired. It…read morewas easy to park, he was on time (actually early!), friendly, and efficient. Called personally to give lab results and prescribe new meds. I am certain this young doctor will be a new rising star for our community. Thank you so much, looking forward to continuing care for my husband with you!

Do not email your doctor back even if they request you to submit blood pressure readings! You will…read morebe charged for an e-visit each time! I learned my lesson after being charged $60.00. Always waste time and call your doctor's nurse by telephone. Also this office wastes over a week of time doing a preauth and no communication if it gets denied. I like my doctor a lot and she probably saved my life. Nothing but a money grab. You have been warned!

Very disappointed, after a lengthy wait in the waiting room we were finally led into a room and…read moretold the doctor would be there as soon as he could. instead, we were promptly greeted by a very rude nurse who told me I would be in the way, even though my husband wanted me in there to listen to what his diagnosis was. I agreed to leave after she assured me they would come to get me when they reached that point but that never happened. We both left with little or no info, as I was not in there and he was not in a position to understand it all. Not an acceptable way to treat patients!

Dr J Oniel is a phony n fake as ever she and her nasty nurse never follows up doesn't respond to…read moremedical needs or letters, or cares about anything especially those on diabetics medication writes fake lies about the person she's by far bias and triangulation to med staff medical notes manufactured every document false labels and harmful gossip outside waiting aria like you're some crazy patient don't use this clinic they don't care but treat you like a number the nurse named Rachel is very rude on the phone doesn't listen cuts people off and then they lie to insurance companies charge up bills for nothing received!!! They don't help with o medical needs just lies n deception false claims Don't recommend this place and especially if you're a foreigner or from another country it's bias treatment false labels n then writing documents in files against the patient twisting lies deliberately demeaning behavior the list goes on.

Service from this clinic was substandard. Without going into medical details, I felt my needs were…read morenot met. Looking for another provider and would never recommend them.

Once in a great while you can make a decision that you find yourself grateful for over and over…read more It's even more rare when you can do that while in the grip of a sinus infection. I checked into the Urgent Care at Park Nicollet, where a very helpful person asked if I'd like to check out Smart Care. She said it was a new service and virtually no wait (v. the long line at Urgent Care). I thanked her and trudged a short way down the hall. Honestly, that moment likely changed my life, or at least my health. I was treated quickly and expertly and have since made Smart Care my primary provider. I've stopped in for vaccinations, treatment for muscle strains, more stupid sinus infections and have always felt that I received the best care possible. I can easily reach out to them through the MyChart website or with a quick phone call to see if an office visit is necessary. The whole team is friendly and knowledgeable. I always feel as if my concerns are heard and acknowledged. I recommend that anyone looking for a primary care team check this out!

Frustrated with the cost of healthcare insurance? Me too, and I worked in the industry for 40…read moreyears. SmartCare by Park Nicollet offers much lower prices, but dramatically limits you to providers within the Twin Cities metro area. Even then, many physicians (including my long-time primary care physician) who work for Park Nicollet are not part of the SmartCare program, which tends to rely on Physician's Assistants (PAs) for primary care needs. I've never been impressed by doctors with diplomas, at least outside of specific surgical expertise. I know many PAs whose expertise rivals those of general practitioners. For 90% of us, you don't need a doctor to diagnose your sore throat and prescribe meds. (In fact, an increasing amount of primary care is *finally* being made accessible through virtual visits.) It's been an active year for me, medically at least: two total knee replacements; a few asthma complications that required medication adjustments; a fun visit to the foot doctor to see if he could help level out my leg lengths after the first knee surgery; pre-op and PT visits for the TKRs; a lovely colonoscopy; and a few other visits I think. All within 10 miles of my Plymouth residence. Next year I probably won't go interact with the healthcare system more than a few times. Only nitpick: The appointment scheduling lines are consistently understaffed to handle call volume, so wait times of 30 minutes are not unusual. Ideally you can use the website to schedule an appointment, but sometimes you need more assistance.