I have to go to the cancer clinic and all of the staff are so wonderful there! The 5th floor is…read morevery nice and the staff are so friendly I enjoy seeing the staff there!!!

My husband went to the Emergency Room at Methodist. When he shared his symptoms, he was…read moreimmediately taken to get a CT scan and admitted to the ICU. Two days later after he was stabilized, he was operated on for a subdural hematoma. A week later he was released to a temporary care facility. We could not have asked for better or more swift care.

I found myself in the emergency room which is never a situation that anyone wants to be in. We…read moreinitially thought I was having a reaction to being in the sun the day before. We arrived and I was so nauseous and dizzy and my husband was absolutely frazzled. We were able to get checked in and they took me back right away which was so great! I was in a rapid triage room and within minutes I had a whole team including a doctor in the room assessing my symptoms. I can not say how amazing the doctor was, my husband and I both raved after leaving. They had brought in a EKG to the room but the doctor said they wanted to do a thorough exam first. She was so patient and listened to everything I said. I quickly had a assumed diagnosis, pending tests (blood, ekg, ect..). All of the staff was amazing in doing all the tests and helping to ensure I was doing ok and even my husband was taken care of as well. When I had the final diagnosis of Vertigo, the doctor came back and sat and talked with us to ensure we had all our questions answered and even did a Epley with me in the room. I was really pleased with the attentiveness of the entire staff, even the discharging nurse was absolutely amazing! I would 100% recommend this ER to anyone in the area.

Well I came into the ER with chest pains, I sat in the waiting room for 4 hours then was put into a…read morehallway bed with zero privacy, where the Dr basically gaslighted me and disregarded everything I said. I have a history of stroke, I was dismissed, and a Dr sent me there ! Never ever will I go to this hospital again, it smells like perfume and unbathed people I had to keep moving it was making me nauseated. This is the worst hospital in the state in my opinion.

I had back surgery last weekend and I was very pleased with the DR and nursing staff. They were all…read moreso friendly and helpful to me in my recovery. They all came right away when I called. I would definitely recommend the to others.

We HAD an affinity for Abbott since both of our children were born there and received excellent…read morecare (decades ago). Fast forward to 2026 - Deplorable! 5th floor staff allowed a family member with a gaping open wound to be put in a DIRTY room which we cleaned ourselves. Then to find out 2 days post-surgery the care team on floor #5 WEST -DID NOT FOLLOW POST OPERATIVE TREATMENT PROCEDURES PERSCRIBED BY THE SURGEON! Are you serious? Who is holding the care team accountable? A patient doped up on narcotics? EPIC FAILURE ABBOTT! Biggest hospital system in Minnesota? In our experience, big does not mean best.

My father passed on Sunday, September 2, 2018, after experiencing a heart attack during a physical…read moretherapy session. He stopped breathing and suffered brain damage from a lack of oxygen. When the EMTs arrived, they physically stabilized my father, but they didn't arrive at Robbinsdale North Memorial until an hour later. He spent a few hours in the ER, before being transferred the hospital's Intensive Care Unit. Upon hearing the news, I took the first flight back home and arrived around 1 am to see my father in the company of my shaken mother and a couple family friends. I wrapped my arms around my father when I first saw him, and then cried an ocean into his chest. It was the worst day of my life. I'll never forget it Two of the three nights, I slept beside him on a six, maybe seven-foot long vinyl couch where I saw countless physicians and nurses enter and leave throughout the night. They see this so often, I'm sure: Families in pain as a loved one slowly withers away. I never saw any visiting hours posted anywhere. Even if they did exist, though, they knew that they wouldn't apply to me. I love their staff. They never complained, eye-rolled, or seem annoyed when I asked for assistance. When I did ask for extra chairs, blankets, and general assistance with my father -- they did everything I asked, too. I also saw them carefully take care of my father with respect. Every two hours they moved him, so he wouldn't develop sores from staying in one position too long. Even though he no brain activity (known following the first CT scan), they still asked him for permission. I appreciated that. After learning that my father no brain activity following the second CT scan, I spoke to one of the doctors who suggested I remove my father's off of life support. And I did. Once he passed, and the waves of crying subsumed, the head nurse at the time came over to me and handed over several viles with my dad's heartbeat printed on it. I was so touched. I know this hospital has a good number of mixed reviews, but I genuinely thought they did an outstanding job taking care of my father. A time when I felt absolutely emotional wreck, they did their best. I did think they could've done a better job with providing me more information once I arrived (like who were all the staff touching and moving my father), but I won't hold that against them. I'd recommended Robbinsdale North Memorial Hospital's ICU to anyone, but I hope you never have to experience what I did. Other tidbits: * You can buy validated parking tickets in the gift shop ($15 for five). I don't recall the rates, but it'll save you much more money. * Nothing to rave about their cafeteria. * Hospital isn't in the best neighborhood.

I requested a medical copy. It has been almost a year now - No result, No follow up, Nothing!read more

Decent Care, Standard Wait time and decent security.Decent Care, Standard Wait time and decent…read moresecurity.Decent Care, Standard Wait time and decent security.

Worst experience. Had spent 6+ hours on the phone and email reconciling insurance and hospital…read morebilling. Very poor customer service and long long wait times. Hospital wrongly coded my yearly physical and were unwilling to reconcile.

My visit was so great and everyone at WestHealth should be so proud. I was met with staff who were…read morecaring and kind. I felt like they wanted to care for me. While I waited they drew labs and ordered imaging so when I went back to a room, all my testing was completed. The provider came in and gave me my results. While I waited in the waiting room for about 90 minutes, I was in the room for about 30 minutes for an ED visit. Great Job WH ED. The waiting room is really nice and clean. This is the best Emergency Room in the area.

Worst urgent care I have ever been to, rude staff, waited for 1 hour and 20 minutes everybody that…read morewalked in behind was called in and still sat there with no one coming to get me. went to desk but nobobdy sitting there so i walked out in excruciating pain. Dont waste your time going here, there must be better places around. What a joke, 2 hours taken off from work with no resolution

Once in a great while you can make a decision that you find yourself grateful for over and over…read more It's even more rare when you can do that while in the grip of a sinus infection. I checked into the Urgent Care at Park Nicollet, where a very helpful person asked if I'd like to check out Smart Care. She said it was a new service and virtually no wait (v. the long line at Urgent Care). I thanked her and trudged a short way down the hall. Honestly, that moment likely changed my life, or at least my health. I was treated quickly and expertly and have since made Smart Care my primary provider. I've stopped in for vaccinations, treatment for muscle strains, more stupid sinus infections and have always felt that I received the best care possible. I can easily reach out to them through the MyChart website or with a quick phone call to see if an office visit is necessary. The whole team is friendly and knowledgeable. I always feel as if my concerns are heard and acknowledged. I recommend that anyone looking for a primary care team check this out!

Frustrated with the cost of healthcare insurance? Me too, and I worked in the industry for 40…read moreyears. SmartCare by Park Nicollet offers much lower prices, but dramatically limits you to providers within the Twin Cities metro area. Even then, many physicians (including my long-time primary care physician) who work for Park Nicollet are not part of the SmartCare program, which tends to rely on Physician's Assistants (PAs) for primary care needs. I've never been impressed by doctors with diplomas, at least outside of specific surgical expertise. I know many PAs whose expertise rivals those of general practitioners. For 90% of us, you don't need a doctor to diagnose your sore throat and prescribe meds. (In fact, an increasing amount of primary care is *finally* being made accessible through virtual visits.) It's been an active year for me, medically at least: two total knee replacements; a few asthma complications that required medication adjustments; a fun visit to the foot doctor to see if he could help level out my leg lengths after the first knee surgery; pre-op and PT visits for the TKRs; a lovely colonoscopy; and a few other visits I think. All within 10 miles of my Plymouth residence. Next year I probably won't go interact with the healthcare system more than a few times. Only nitpick: The appointment scheduling lines are consistently understaffed to handle call volume, so wait times of 30 minutes are not unusual. Ideally you can use the website to schedule an appointment, but sometimes you need more assistance.

I have been coming to this Park Nicollet since I was little. The quality of care here seems to…read moresurpass anything else I've experienced. The doctors are highly knowledgable (besides the urgent care doctors) and the nurses are always so very friendly. I usually go to family medicine, as my primary Doctor is an absolutely god send (he knows just about everything and is will to try everything to make sure you're doing well). My only complaint, is that their urgent care doctors are absolutely horrible. They always seem to be in a hurry and act as if you're bothering them. I went in for an infection in my hand after being bitten by a cat (if bitten by a cat visit a doctor immediately, they can be life threatening), the doctor came into the room and had the audacity to say "it's infected, put some antibacterial soap on it." That was it, he left. I then visited a different urgent care, in a different network, and got the appropriate care needed (ended up being a level 4 infection that needed to be drained and pumped full of antibiotics). So, will I be back? Yes, because although urgent care here is awful, I rarely visit that side of the clinic anyway. Everything else is absolutely phenomenal!

Went to Urgent Care at Park Nicollet to get an antibiotic for a ear infection. Waited 30 minutes to…read morebe seen. All of the check in Staff were very kind and one Receptionist went above and beyond to make sure we had everything we need to be as comfortable as possible while we waited to be seen. PA-C McGown was patient, kind and extremely informative on some other questions we had not in regards to the reason we were actually there for. She listened to our perspective and understanding of my partners medical history, and took my partners thoughts into consideration. All in all it was a great visit, Great PA-C, Great Staff.

My mom came here for rehab after she almost passed away. Regency has been nothing but helpful,…read moresweet, and caring for my mom. I would highly recommend. They treated my mom the way I would treat her

This hospital was nice and the staff was understanding and caring. Thanks for your help!read more

My husband is 79, just moved from 11 years in Florida to Mn in January. Terrible healthcare in FL!…read more Zero annual physicals zero cardiologist. So 3 weeks after the 1600 miles he drove in 3 days ( fl to Mn), he had a MASSIVE heart attack right in the office ( 5 minutes fr HCMC ER) of our 25 year primary care doctor! WHAT luck! So in 10 minutes of the EKG test, he was in the ER!!! After 3-4 hours in surgery, one surgeon came out and said," his main artery in the rear of heart was 95% blocked and he would have survived for only 90 minutes... we put in two stints". HCMC ER is nationally rated as " the top ER Level One trauma center and number one in the entire Midwest ". Level one means they can handle anything - - gun shot wounds to head, chest, stomach the most deadly spots, falls out of buildings, MASSIVE car crashes, etc etc. My father taught biochemistry 40 years in a NYC med school and taught us how to care for all others in any situation. My husband post surgery, was hospitalized in HCMC for 4 days and entered their special Cardio Physical Therapy Program = 3X a week/full hour/for 3?months!! The hospital stay was outstanding in ALL respects. The nurses were attentive, and the post heart attack education done by a special doctor was SO excellent... my husband who has been a heavy smoker for 68 years... COLD TURKEY stopped smoking immediately. HCMC's post cardio physical therapy program is Rated NUMBER 1 in the Twin Cities. We agree 100%. First the 4 physical therapist's take your blood pressure and sugar/ glucose level every 15 minutes during the hour session. All of them are joyous, effervescent enthusiastic warm caring GENUINE folk! Just love them all! They play low, any kind of music you want and LIFT your spirits with their laughter. This is a major major reason why my husband recovered so completely. (And he contracted the same deadly pneumonia that killed the famous race car driver after just 5 weeks in physical rehab) We are most most grateful for this rare rare team of great folk.

The cost was NOT exorbitant (though I must admit - wish it was less...) I'm still alive,eh?read more