I enjoyed my massage, however I didn't know they were busted for illegal offerings! I wasn't asked…read moreif I wanted anything extra .

I was so disappointed with the customer service and my actual massage here. Over the course of two…read moredays, I tried to get a massage and was constantly told they were busy. I called and came in person four times and they turned me away. Honestly, I simply though they were truly busy and didn't think anything of it. Last Saturday, after calling and coming in, in person and turned away, I decided to come back, sit and wait. Once they noted my persistence, they agreed to see me but only for half an hour. They said they had appointments coming in. I was adamant about getting an hour massage but they said they could only fit me in for half an hour and double the price! That's when I realized they probably didn't want to service me due to the color of my skin and I was infuriated. Eventually I got a lousy hour massage. It wasn't a shiatsu massage like I had asked for. They also had me pay before my services, something that is not customary. This is a racist establishment that clearly doesn't feel comfortable servicing black people. I got my money back through my credit card company and I will never step foot here again.

I didn't want to post this but in an effort to save the next person's life some pain I am going to…read more This massage hurt my wife. I don't mean the lady pressed a little hard and my wife was tender I mean she used her body weight and elbows to cause bruising on my wife's body and she felt the pain of it for three days after. I purchased a "relaxation massage" as a Christmas gift for her, what we got was not that. Upon entering we was greeted by an older woman with a very withdrawn demeanor, almost purposely mysterious and dark. She was guided into the room which in the pictures looks 1000% different. Check out the ones I posted opposed to the ones the site posted. This is in the back of a hair salon in a small room not the entire salon. In reality there were trash bags on the ceiling broken Xmas lights and a small end table caked in dust with a 5 and below crystal plug in light. The bathroom had peeling dollar store stickers and a mound of paper towels that looked like they hadn't emptied in since dinosaurs roamed the earth. The angry masseuse did not ask her any questions but instead began the medieval beating. I understand they feel things with the muscles and "know" what they are doing, but checking in with the client I would assume to be part of the job. I mean your hands are literally on someone's body and pressing into muscles and skin, communication should be common. I have had tattoo artist more caring about pressure on me. She used her elbows 95% of the time to hold in place and dig into my poor wife's legs, arms , and back. I was not there but from what she told me she was praying it was over 5 minutes into this weird situation. She didn't say anything to the woman because it was just an awkward situation, she came in to be relaxed and unwind and instead was subject to this lady experimenting what it seemed a technique she learned on you tube. She also mentioned there was a glade fragrance mister that every 5 minutes pushed out a puff of apple scented air, other than that no candles, no oils, just this angry ladies body odor which also was something she was combatting while subject to her hour long tirade of pain. The massage finished and without saying much the lady got up and left. My wife got dressed and on the way out the masseuse was sitting cross legged playing on her phone and said there's water, pointing to a luke warm Dixie cup. My wife declined the tepid water and reluctantly handed the woman $10 as it was just the nice thing to do. The lady said nothing, took the money, and went back to her angry birds game I am assuming she just reached the piggies level and we all know how intense that can be. Now you can imagine how embarrassed, angry, and disappointed I was to hear this after I was the one who purchased the massage wanting to help my hard working wife unwind. She came home upset with bruising on the back of her legs, arms, and back. She showed me what the lady did and as someone who is built of pure steel I was begging for her to stop. I couldn't believe it honestly. I messaged the owner Kim who was in disbelief but wanted to make it right by offering a re do with her. I set up a time and when that time came, our infant son got sick and we had to reschedule. I emailed her several times to re plan and was ghosted. I think she was hoping I would go away. Ill post the emails and dates on here if you would like to see. She finally messaged me back very defensive at this point I want nothing to do with this place. I asked for a refund but again ghosted no response nothing. I really tried to talk and make this better as we paid money for a relaxing massage and instead got some archaic elbowing. I am not sure if the masseuse was having a bad day or had some bad blood with my wife we are unaware of but I am definitely not happy. This woman seemed to have a chip on her shoulder from the moment my wife walked in. I get it, your gothic, you dance with metal circles on weekends, and you have a shaved head cool man....but relax. When someone purchases something called a "relaxation massage" and for 90 minutes its digging and ripping heavy elbows something needs to be done. I don't like being ghosted, I don't like being worked with as I have tried to work with this salon to make it better. I would not recommend this place to anyone. I am sure there are more professional, better equipped, smelling, and looking salons out there. I am disappointed it ended up this way and feel bad for any future clients.

Since i moved to Delaware i have been to several places to get a comprehensive massage. I was…read moreunhappy with with all of the places that i went to until i found this place. Excellent massages and staff. I highly recommend this place.

I myself am a massage therapist. I have been here several times. I would normally see Tom or Mary,…read morewho are both great, but have seen others as well. I've even told other people about the place, but I'll never be back after today. It's a bit rudimentary to begin with - no private rooms, only hospital curtains between massage tables. The practitioners talk with each other through the curtains sometimes, which I actually find amusing, but some may find annoying. Their English is spotty, so communicating can be challenging. But when you're in pain, for a dollar a minute, you can't beat it, especially since they take walk-ins, and many other establishments are already booked ahead of time - at least ones that have reputable licensed therapists who have a following. One time in the past it ticked me off when the person I paid at the register got an attitude with me because I was paying with a credit card instead of cash. I didn't return for quite a while after that. Started coming back several months ago because I don't schedule my own self care the way I should and usually wait until I'm hurting and desperate (like an idiot lol), and I can be seen same day here. A few times, I've had people put too much pressure on my ribs, spine, etc. and that hurts. But I realize they are most likely not professionally/formally educated/trained in massage, nor certified/licensed, and although that's pretty much illegal, I figure why not let people make their money? It's VERY difficult to actually injure someone via massage, and at least they aren't perpetuating the "shady" side of massage...if you know what I mean. So today.... I requested a 90 minute massage and got a woman I had never seen before. Her English was probably the best out of anyone I've seen there, so I told her that I like deep pressure and told her my problem areas to focus on. YES, she had deep pressure lol! She started massaging me in what I can only describe as "a furious manner." Really fast and hard and I could tel right away she was going to wear herself out, and I kind of felt bad, but I'm not going to tell people how to do their job. I literally thought for half the massage "If you'd just calm down and slow down, this wouldn't be so hard on you." I also got elbows on my ribs and too close to my spine. Which, as I mentioned before, hurts. I told her and she let up on the pressure, but then it happened again when she got to the other side of my body. So I just suffer in silence, because she's trying to do what I asked her and is also doing it the best she knows how. Ok so massage is over. Unless something has changed since my last visit, it's a dollar a minute. I had a 90 minute. She told me it was $100. I didn't say anything. What's $10 when I know she just worked her ass off (self-inflicted for the most part, but whatever.) I hand her my credit card, put down a 20 dollar bill and tell her the $20 is for her. She looked at it, smirked and kind of rolled her eyes, and mumbled something to her coworker. Do we all agree that 20% (actually a bit more since it should have been $90) is acceptable? I'm in the industry. Of COURSE I appreciate big tippers. But not everyone can do it, and I'm thankful to get what I get. When she handed me the slip to sign and I wrote "cash" on the tip line, she had the AUDACITY to say to me "No more tip?!?" I couldn't believe it. I looked at her and said "What, you want more?!" She said that it was a really hard long massage and then rubbed her hands and wrists. But not like in a "poor me, can't you help a sister out" way; it was totally in a "I can't believe you're being so cheap" way. Which is OFFENSIVE, to say the least! Next - and I still don't know why I did this - I reached into my purse and pulled out another 10 and gave it to her. As I walked out, I said "I'm a massage therapist too. I know ALLL about it!" Still kind of annoyed at myself for giving her the other 10, because by the time I got to my car, I was so pissed off about what had just happened that instead of driving home calm to enjoy the effects of my massage, I'm sitting here writing this review! I honestly wish I had just taken the $20 off the counter and told her to go somewhere. And THIS is why I'll never be back!!!! ****RUUUUUUUUUDE!!!!!!!!******

This place is amazing! They give a great massage and always have availability. It is no-frills…read morebecause it's in a mall but they really know their stuff especially if your body is in a lot of pain. And they are very sweet and kind and just seem happy that you're there!

I have been a customer at Amazing Hands Massage for many years now. My first chair massage was with…read moreKelly who has been at Amazing Hands for quite some time now. She is very good at deep tissue, she is attentive and has a great personality as well, I have enjoyed several chair and table massages with her. On one occasion Kelly was not available and I received a chair massage from Jaime. Jaime is also very good at massage and has a very intuitive talent for finding knots and very pleasantly working them out, her table massages are among the best. Jaime is very talkative and friendly once you get to know her, I really enjoy speaking with her. I have also received massages from other therapists there, but I am limiting my review to my favorite ones. But don't get me wrong, every massage I have received at Amazing Hands has been, well, amazing. I recently discovered the gentle touch of another therapist employed here, her name is also Kelly but has not worked there as long as the above mentioned Kelly. I hope that made sense, lol. Kelly is very gentle using movements that feel much more subtle, but still applies just the right amount of pressure. Her massages feel very nurturing. I absolutely love them, they are so relaxing that they have me dozing off within a matter of two to three minutes! All I can say is WOW! I guess you would say I have become a regular at Amazing Hands, going there to get a massage every chance I get, and wishing I was getting one every time that I can not!!! I love this place and the people there are very courteous and professional. If you have not done so already give them a try, you will be glad that you did!!! Margie, Ray, Kelly, Jaime, Kelly, Lindy, Keep up the good work and thanks for all that you do!!!

I've had a couple of 20 minute chair massages now, and the consistant quality led me to write this…read more How wonderful for me to know that if my back or neck is aching over the weekend, and the Advil just isn't cutting it, I can go here for a relaxing but useful approach to treating my pain. The first reviewer is right - it is odd to find something like this in a farmer's market, and the massage is serious. My last chair massage worked out a number of knots in my shoulders and neck, and my questions were expertly answered. The fee seems standard - about a dollar a minute, less so the longer the massage goes on. This was $19 for a 20 minute massage, plus tip. Well worth it, because the rest of my weekend just felt better. I'll be back.

Went in today.. Great service! Best I've felt in months! Excellent head to toe massage. I highly…read morerecommend to everyone wanting to feel their best

5 stars. Better than any chain massage company I've been too. I lived in Thailand for a few months…read morewhile studying abroad and these massages perfectly replicate an authentic Thai massage. Deep tissue and they don't stop until you get the knots out. I felt amazing the next day. Great price for the service. "Customer service" may not be their forte due to cultural differences. However getting a 10/10 massage for $60 in a clean & relaxing environment is worth the flexibility and wait. Highly recommend.

Im new the area. I decided to get a massage from all the unpacking. I called today, and the lady…read moresaid I can come at 2pm and told me an hour massage was 60 dollars. I came at 2pm told me it's 60 but I have to add a 20 dollar tip, then told me to come back at 2:40pm because she is busy. At this point I was irritated and she was very rude. I left and I would not recommend this place at all. I get massages all the time so she lost a customer that would have came at least twice a month

Excellent service. I will go back again. Masseuse worked…read morehard on what ails me. The only thing I wish I had there was more time.

First I must say I get about four massages a year. Secondly this was my first visit at Alpha. I did…read morenot know this existed. Optimistically I booked an appointment. I was not disappointed. Music was just right. The student masseuse was very sweet. She's gonna be great I believe. I will return and I definitely would recommend.

Heavenly! Venita was so pleasant and accommodating. As a first time customer she offered me a free…read moreadd on service. I chose the facial massage. They even scheduled my appt a day in advance for which I was so thankful! I had the swedish massage and it was the perfect combination of firmness and gentleness. She honestly felt like a soft iron smoothing out all my kinks. Thanks Venita!

My husband loved the Massage! Everything was perfect! I will…read moredefinitely do again! His birthday was a hit!!!!