Professional and very focused on my husband's issue with his hearing/…read moreClearly explained the hearing issues and the options available to address them, Front desk was top notch and welcoming. Andrew ensured by husband understood what had to be done to get the results we needed.

I want to review the care and service I received at the office by Dr. Andrew Wagner who responded…read moreto my urgent needs to get my Lyric aids replaced ASAP. In spite of the COVID -19 issues, he got my message and personally addressed my concerns with immediacy and superb customer service. The aid I needed is disposable and needed to be fresh, programmed, and powered up. He provided the correct devices and resolved my urgent needs in a few minutes. As a physician, I have come to recognize good and bad care of patients and I clearly recognized Dr. Wagner as an outstanding professional. If you use his services I am sure you will not be disappointed. M Kramer, MD

After seeing this doctor today for a sinus infection ,I must say he is one of the most…read moreprofessional, competent and thorough doctors I have seen in a long time. He did not rush, exam was very in depth and treatment was ordered. Office staff very friendly too! Thank you Lynn and Leeann. I would recommend this practice to all needing ENT services. Even to a snow bird like me, I was even given an appointment within 48 hours of calling! Exceptional time frame for a specialist. I'm looking forward to his follow up next week (and hoping to feel better) I am not aware of the prior reviews accuracy but I am a retired RN from NEw York. I cannot agree with any of the negative reviews based on my experience with this practice. The doctor is an ENT ...checking all 3 areas is appropriate when there are issues noted...Patients should check insurance Coverage and prices before services are rendered. Patients also have the right to refuse treatment. However if they do, then they are responsible for possibly interfering with prudent medical care and treatment.

DO NOT ATTEMPT TO GO HERE INCOMPETENT STAFF…read more My primary care referred me to them .I am on my 17 phone call between the two offices . Everytime my primary care does what Kupferman office says they change First 3 codes are needed then 7 codes than 5 codes I had to call my insurance Humana and they called Kupferman's office and told them they were doing it wrong . They didn't listen I called their office manager, Karen, three times and left messages never an answer A simple referral turned into 17 phone calls and still no appt . Didn't see the doctor. Will go elswhere Does the Dr know his staff is INCOMPETENT ?

please accept our sincerest thanks for being so generous letting us borrow the charger for my…read morefather in law while we were on vacation after realizing that he left the charger for his TruHearing TH Advanced 7 RIC U T appliances. We could not find a source even to purchase replacement charger on such short notice while away from home in Michigan, much less rent or borrow. Dr. Andrew Wagner was helpful and friendly and definitely went out of his way to provide excellent customer service and patient care.

My internist referred me to them because I had blockage in one ear. They took me immediately and…read morecarefully cleared the blockage. I then made an appointment for a hearing test and adjustment of my hearing aids. Again they did the test and programmed my hearing aids. They were friendly and professional from the front desk to the audiologist. Through the years I have been to many audiologists and theirs was the best. They did not try to upsell. .

Julie Roberts & the folks at Florida hearing care are wonderful. Believe it or not, they offered a…read moreFREE consultation & hearing test on Facebook and I took them up on it. It really WAS free!!! Julie did multiple tests, explained in plain English where my hearing was at, and was just great. They did NOT try to sell me unnecessary hearing aids, treatments, or drugs. This was just simply a great positive experience & I cannot recommend them highly enough. If I ever need these services again (and let's face it, as we age, we WILL) Florida hearing care is the only place I'd consider! 5 Stars!

My friend's Medicare Advantage plan referred us to 3 Hearing Aid Specialist's office to choose…read morefrom. After looking at their web sites and comparing the information offered, I called Florida Hearing Care for an appointment for a hearing test and hearing aid programming appointment. Both of the office staff individuals I spoke with were courteous and helpful. They were genuinely interested in answering my questions and making me feel comfortable. When I had to change the time of the appointment at the last minute, I was treated with respect and she made me feel cared for. I am looking forward to the appointment next week and am hopeful that the actual hearing test and hearing aid programming session will be beneficial to my friend.

I came here in the worst of pain. Sunday I called knowing that they were closed, I was not…read moreexpecting anyone to reach back out to me until Monday, and for an appointment - probably even later. However, a sweet lady called me back that Sunday ,because of the message I left and the level of pain I was in. She was patient, attentive, and kind. She heard my concerns, and assessed my problem, and gave me the earliest emergency slot appointment available. Monday morning, I showed up in a terrible condition-tons of pain that I never felt in my life. This office was completely understanding. Sometime when your sick, and out in Public the way people act can make you feel worse, especially if they are inconsiderate, however this office was never ever like that! Each person in the office was kind and helpful, from the moment I walked in I was assisted. When I got back, Doctor Lapco was so attentive, and kind. He gave me a fist bump, and made me feel comfortable and welcomed despite my "Self-Pay" status. He was not able to take a culture thanks to the level of swelling of my ear, but thanks to him inserting a cotton for collection of the antibiotic I was able to finally feel the antibiotic effects, thus the healing process could begin. Without that, the swelling would have blocked the medications from really having any effected - like it did all weekend prior. When I left the exam room, the front desk staff was able to assist in setting me up a follow up appointment, and despite my financial situation they really worked with me. I had to come back to get rechecked but being that I already made my way to the Urgent care and was out a few hundred dollars to no avail in fixing this problem, they were understanding and helping me out by not charging me the follow up appointment. This came as a surprise to me when I called still in pain asking for guidance on what to do. Thanks to this doctor, and his staff I was all better in 1 full week. He gave me good advice on my follow up appointment to keep from having to come back, advice I intend to follow. Thank you Dr. Paul Lapco, and staff for all your consideration, speedy assistance, and kindness. I am forever grateful.

Only saw his PA but she was awesome!! Healed me and was courteous…read more ......,,,,,,,,........,,,,..........

I had a little infection near my elbow and I went to my doctor's office and they were all on…read morevacation so I came to MD NOW! What great service I received from the receptionists to Michael , who was fabulous and the doctor! Yes, my elbow was infected.I received antibiotics to take home, they took x rays to make sure there was not any kind of a fracture , and I was all cleaned up and bandaged and told to come back in two days for the doctor to check on the cut and bruise and infection. I highly recommend MD now they were all very nice and informative.When I got there, the receptionist said there'll be an hour wait and she was a hundred percent correct!

Had to go in to get my eye checked out this AM and had a good experience, so not sure about all the…read morebad reviews here. I'm just guessing medical care can go a lot of ways depending on your ailment and insurance, so YMMV of course. Didn't have to wait long at all in the Lighthouse Point location, and found the online check-in queue efficient and accurate. Doctors were courteous, funny, and to the point.