My review is one star because I was told my appointment had to be rescheduled because Dr Duran…read moreneeded to be out of the office that afternoon. The receptionist said she would reschedule my appointment when I dropped by to pick up my hearing aide supplies, which happened to be at the time of my canceled appointment. Dr Duran was indeed there and someone else had been given my 2:30 appointment. If I had been told there was a schedule conflict, there would be no problem, but I was lied to twice. I've found Dr Duran to be a very competent Audiologist, but there is an office/ scheduling problem, honesty problem. Having an appointment takes a big chunk out of my day, in addition to driving in the crazy traffic. I expect respect and honesty, not underhandedly giving my appointment to someone else. JL

Overall, I have been so impressed with the healthcare providers with whom I have come in contact…read more Gulf Coast Audiology, featuring Dr. Drianis Duran, is no exception. I am acutely aware of when I am being rushed through an appointment because the provider, understandably, has a lot of pressure due to the nature of the work. Dr. Durand is no exception as far as a total commitment to her patience is concerned. As far as taking an active interest in providing the best care possible, she is a notable exception. dr. Doran spent an incredibly patient amount of time with me, and while I was in her care, the only thing I felt that matter to her was my betterment. Dr. Duran is warm, personable, professional, competent, and 100% dedicated to the welfare of her patients. It is with a complete degree of confidence and a complete lack of hesitation that I recommend Dr. Duran and Gulf Coast Audiology as the best healthcare provider in southwest Florida to preserve the health of one's hearing. She and her staff are AMAZING! En adición, ella habla español. What a find for me, her current patients, and her future patients!

Dr. Jack listened to all my concerns and was very friendly. I highly recommend this office for your…read morehearing needs!

Answered my email after hours and got me in next day for emergency hearing aid fix and I'm not even…read morea regular customer. Very affordable as well. I'd give them a billion star review!

I had good experience there. Nice place and lady at the desk also very pleasant, nice to enter,…read morefeels good right from start. I could not find the place first and got late for my appointment, they said to come to reschedule, it was close to closing time, but they took me after all ! Doctor Lynda was very nice and stayed past her work time.

Wonderful, helpful and feeling much better about hearing aid business. They were honest and helpful…read moregetting the help we needed.

STARS: ***** TYPE OF CARE:…read morePatients come to see Dr. Pham to evaluate their hearing and ear concerns, throat, concerns, swallowing issues, and concerns related to nasal disorders. Dr. Pham evaluates, prescribes medication as needed, and is qualified to provide surgeries. She is very ably assisted by a staff of coworkers and registered nurses who seat the patient in the treatment room in preparation for the doctors evaluation.

I rarely leave reviews, especially negative ones, but this scenario was completely avoidable…read more First off, I cannot comment on their medical care, as I never got to make the experience. The issue started when making the initial appointment. During the conversation it became apparent that he had my phone number wrong. I advised him of the mistake and gave him the correct number. I called back the next day, because I had a conflict off appointment. The (different) call taker offered a new appointment, which I declined due to being too late. She offered a new one, which I accepted. Upon arrival at the appointment, (which I had written down as I always do), I was informed that I came at the wrong time, which was the first appointment time the second call taker had given me. The front desk person further advised that they had attempted to leave a message to confirm the appointment, but the phone kept ringing. I asked for the phone number called, and of course they still had the uncorrected version from the first call taker. The Front office staff was professional and courteous, but unable to find a provider to squeeze me in the schedule. I advised them to remove my name out of their database because I would not return. I wasted almost two hours in travel times, gas and tolls to make this visit. This all occurred due to utter incompetence of the Office appointment setters. Shame on you for hiring low level staffing at this important level of the relationship. It is unfortunate that this is the outcome of an attempt to establish a relationship with an ENT office. You came recommended and I had high hopes that you would be able to take care of my issues.

Noah Mason at the Gladiolus location was extremely helpful and I highly recommend…read more He was very knowledgeable

Dr. Richard Radostits is without a doubt one of the kindest and most effective health care…read moreproviders I have ever met. He spent a great amount of time with both my husband and myself, although on that day only my husband had an appointment. (It turned out my hearing aids needed a tune-up too.) Dr. Radostits is genuinely concerned with the well-being of all of his patients and certainly demonstrates that. Absolutely no sales pitch to purchase new hearing aids. He exceeded our expectations in every way. Thank you Dr. R.

Richard F. Radostits of Life Hearing & Tinnitus Health Centers (5 locations) is recommended without…read morereservation! I had my 88 year old Mom see Richard for a profound hearing loss, about 1 year ago, and now more recently for follow-up visits at the Cypress Terrace Medical Park 13720 Cypress Terrace Circle, Suite 301, Fort Myers, FL. 33907 location (telephone: 239-334-0631/receptionist- Michele). As a physician, I appreciate his professionalism, competence, and, most importantly the sympathetic, caring persona that he exudes. Indeed, Richard spends time with patients, shows patience and goes the extra mile to make sure the patient understands all that is said...BTW, I pick up my Mom from W. Palm Beach County (200 miles RT) to see Richard F. Radostits, as further testmonial.

Went there on a promotion for free hearing test and an Amazon gift card. Have twice and never got…read morethe card. If they can't live up to their promise why would I trust them with my hearing??

I had an appointment scheduled a year in advance. I was on time (early) for my appointment. After…read morewaiting 30 minutes past my appointment time I was told it would be 20 more minutes. I could not wait as I had another appointment on the same day. I find objection to doctors that value their time more than mine.

Horrible! Dishonest in every way! I would tell everyone and anyone I could to not go there. They…read moretried to get away with giving us demo's and when we told them they said oh, we still have to order yours. After at least 2 months of waiting we went there and they would not show proof of even ordering them. Then at least 2 more months (while my husband was in the hospital they left a message that they had them. I went to pick them up and told them since I had already paid for them I just wanted them and I would take them some place else. When we did that both sets did not have the microphone with them. We are working to fix this with Southwest Florida Center for Hearing and Balance. They have been so kind and helpful in helping us. Please do not ever go to Aide Hearing Centers on Winkler Road. We really felt taken advantage of and basically scammed.

Our experience has been horrible. We feel like this business is just a bunch of scammers - flushing…read morecash down the toilet would have been faster and less time consuming. There are many reputable businesses in town - try them, not Aide Hearing. We got "demo" hearing aids instead of the real ones. when confronted about them being demos, suddenly we were told that our order hadn't arrived. Guess what - it has been a very long time and still no hearing aids. They seem to dodge our calls and likely never ordered the hearing aids. Beware - don't be a chump like us!