I had the opportunity to learn about the real do's and don't's when it comes to emergency care with…read moremy team at Soccer Shots. Michelle was lively from the beginning which made the whole session more engaging and enjoyable. I honestly was just expecting a quick lesson on the proper way to perform CPR and left with an awesome amount of really useful information on how to deal with so many other emergency situations too. I feel way more prepared to be in charge of maintaining the safety of a bunch of kiddos and any events that may occur in my daily life as well. I'm definitely super grateful I got to be apart of her session with us!

As the owner of a professional fitness and wellness center, part of our client reassurance is that…read moreour staff is well educated and versed in life-saving measures in the event they need to be taken. We utilize only one CPR/AED instructor and business- Emergency Response Consultants. Michelle Kruse has done an incredible job of preparing my entire staff with the education and hands-on "reps" we all need to be capable in the event a life-saving action was ever necessary. She is a consummate professional who won't finish her work with you until you are both competent and confident. Additionally, she makes learning fun and interesting. Look no further than Michelle Kruse and ERC. It's THE way to go!" -Bill Victor-President, Victor Fitness -

Wow... this was a tough 4. 5 stars for the First Aid/CPR/AED class and the instructor, Matt Brady…read more 3 stars for their administration and process. And because the 3 burned so much of my time, I had to pull my overall down from a 5 to a 4. Course - I've been certified FA/CPR certified for 18 years with AED added on in the last 5. This renewal, I decided to try a different educator. There were some updates and changes to best practices, which were highlighted throughout. Classes had a good blend of video learning, hands-on practice and validation, and live lecture with Q&A. Solidly 21st century. The instructor was engaging, had lots of personal experience, and had a great energy. It's the best I've had so far. There were a couple of small points missing that gave me pause, and I brought them up during the first aid part. Small but important things such giving lots of ice-cold water or sports drinks to someone in heat exhaustion or heat stroke can be very detrimental if they are very dehydrated (from vomiting to even sending them into cardiac arrest). Oh, and the Hillsboro campus has a single-serve, custom-grind Aramark coffee maker... super sweet! 5 stars. Challenges/lesson that may be helpful: Admin - CTC is a DBA, so there will be a discrepancy between your bill, the training provider, and the certifying authority. By the time I called, the booker said the Portland class I was hoping for wasn't available anymore. Instead she suggested a similar class at the Hillsboro location. I didn't know where that was but she said it would be on the receipt. It wasn't. The desktop site is much more functional than the mobile app, so don't rely on it. Google maps couldn't initially find it the Hillsboro training location. Instead it pointed to a nearby Hillsboro fire station. I pinned the company and address, so maybe that will improve the score so it shows up for others. Here's by biggest admin thing - So by default you apparently get an eCard. That's fine. What is not mentioned is that there is a whole long legal-ease agreement with privacy policy by the AHA that is over 3,600 words. Really? I've never had to do anything so ridiculous to get proof of my training completion. It took another hour on the phone between calling both the AHA and CTC to arrange to have a card mailed to me. Too much time. Next time I'll know better.

Finally, a permanent, year-round alternate to PCC CLIMB!…read more Bubba, take us crappy fishing--- PRONTO! Nice facility, nice class sizes, nice instructors, fast pace, little down/superfluous time wasted. They even offer some classes in evenings and on weekends! Woot!

Intelligent service. Collaborative approach. Almost no lines & they answer the phone fine…read more Friendly people. Clean. Communicative. First floor, house-style building with awning and disabled parking. The parking lot is small but I always find a spot. Stable staffing and good staff levels.

Poor customer service, lack of empathy, and lack of any kind of common sense and kindness.read more

This is an awesome organization. I was so impressed taking BLS and first aid training here after…read morealso attending one at Red Cross (which I can't recommend). This provider is a short walk from Trimet in the Gateway area. They provided snacks, coffee, tea and water as well as cushioned chairs. My trainer today was Tim and he did a great job keeping things engaging and fun while providing feedback. Tim is an excellent trainer as he really understands the material and which pieces are the most important to understand and remember in a crisis situation. He met us where we were at, always polite and respectful and taking time to get to know us a bit. I highly recommend taking training here and I hope to return in the future!

They are under free CPR on yelp yet charge $ 85. This is false advertising and needs to be changed…read moreimmediately!

The staff was great, they made my Fiancé feel comfortable and were very helpful during the process.read more

From the owner: Better Options School of Nursing is a DSHS-approved CNA training program located in Vancouver, WA…read more We provide high-quality, hands-on education to individuals pursuing a career in healthcare. Our mission is to empower students with the knowledge, skills, and confidence needed to pass the state exam and enter the workforce as compassionate, competent Certified Nursing Assistants. We offer small class sizes, day and evening schedules, experienced nurse instructors, and job placement support. Whether you’re new to healthcare or looking to advance your career, Better Options is your path to a brighter future.