I had the opportunity to learn about the real do's and don't's when it comes to emergency care with…read moremy team at Soccer Shots. Michelle was lively from the beginning which made the whole session more engaging and enjoyable. I honestly was just expecting a quick lesson on the proper way to perform CPR and left with an awesome amount of really useful information on how to deal with so many other emergency situations too. I feel way more prepared to be in charge of maintaining the safety of a bunch of kiddos and any events that may occur in my daily life as well. I'm definitely super grateful I got to be apart of her session with us!

As the owner of a professional fitness and wellness center, part of our client reassurance is that…read moreour staff is well educated and versed in life-saving measures in the event they need to be taken. We utilize only one CPR/AED instructor and business- Emergency Response Consultants. Michelle Kruse has done an incredible job of preparing my entire staff with the education and hands-on "reps" we all need to be capable in the event a life-saving action was ever necessary. She is a consummate professional who won't finish her work with you until you are both competent and confident. Additionally, she makes learning fun and interesting. Look no further than Michelle Kruse and ERC. It's THE way to go!" -Bill Victor-President, Victor Fitness -

I just completed a CPR course for Healthcare Providers with Ami and it was hands down the best…read morecourse I have had. She is such a great instructor. I have been a medic in the Army for 11 years, and never has anyone explained the information so well. The atmosphere is casual and inviting, and Ami has such a wonderful personality and energy! If you are in need of certification for CPR, AED, First Aid, or anything else contact Ami at Training Made Simple immediately! You will be so glad you did.

From the owner: At Training Made Simple we understand how difficult it can be to schedule the CPR and First Aid…read moretraining you or your staff require. We schedule your course with you for a time that works for you. We offer flexible hours and private classes if desired.

Do yourself a favor and do not go here. Go literally anywhere else. I wish I had seen the Yelp…read morereviews prior to taking the class, because all of the one star reviews are accurate. I don't have a clue how the American Heart Association (AHA) feels comfortable with her teaching their BLS, CPR, and AED material. First, Linda has no regard for others time. The class was supposed to be MAX 4 hours, and she was rushing to get us out of there after 5 hours because she had another class coming in. She took all the time in the world to say whatever irrelevant stories she had to say, only to rush us through the hands on portion of it. I learn quickly, but I ask a few questions for clarity (e.g. where do you check the pulse on an infant?) and she was very aggressive and condescending in her responses. She had a lot to chat about with the one doctor in our class, taking up everyone else's time. It seems she wishes she was a doctor herself. She was dismissive of the nursing student in my class and completely condescending towards me. I have been CPR certified before, so I kind of know what I'm doing to begin with. I couldn't imagine her teaching someone who was totally new. Finally, she has you buy a book prior to the start of the class that you don't even open once.

If I could leave zero stars , I would. The class was scheduled to be 4 hours and went 6.5 hours…read more The instructor does not value people's time at all. We were made to purchase a $20 book as well but ended up not even needing to open it once. The instructor was extremely abrasive and yelled at students constantly. I understand 100% that CPR is so important but she would literally scream at people for no good reason. If you did one thing wrong, she would glare at the student and yell at them loudly in front of everyone. It was honestly extremely embarrassing and I left that class not feeling I learned anything and that everyone in that class was made to be a fool. Linda was extremely rude and made her class all about her own opinions on drugs and rarely spoke of actual proven science. I would not recommend this class to an enemy.

Great school!! The instructors actually care and work with you!read more

Was doing my CNA while 30+ weeks pregnant and the instructors/helpers really take care of you! They…read moretried their best to put me on light duty during clinicals and when I missed a day because of pregnancy they gave me choices to make up the lost time so I can still graduate with my classmates. They are very understanding and really look out for your best interest. Would highly recommend to anyone!

One I posted my review I was given my refund. As I told him he needs to communicate better with his…read morecustomers.

This is an awesome organization. I was so impressed taking BLS and first aid training here after…read morealso attending one at Red Cross (which I can't recommend). This provider is a short walk from Trimet in the Gateway area. They provided snacks, coffee, tea and water as well as cushioned chairs. My trainer today was Tim and he did a great job keeping things engaging and fun while providing feedback. Tim is an excellent trainer as he really understands the material and which pieces are the most important to understand and remember in a crisis situation. He met us where we were at, always polite and respectful and taking time to get to know us a bit. I highly recommend taking training here and I hope to return in the future!

They are under free CPR on yelp yet charge $ 85. This is false advertising and needs to be changed…read moreimmediately!

Intelligent service. Collaborative approach. Almost no lines & they answer the phone fine…read more Friendly people. Clean. Communicative. First floor, house-style building with awning and disabled parking. The parking lot is small but I always find a spot. Stable staffing and good staff levels.

Poor customer service, lack of empathy, and lack of any kind of common sense and kindness.read more