After searching for the optimal bank to fund my car loan through, People's Bank offered me the most…read moreincredible customer service I have ever experienced. After going to other banks that seemed to not care about my situation (Huntington, Park National, Chase) who insisted on running my credit to give me an estimate on an interest rate, People's Bank was a breath of fresh air. I worked with both Summer, and Holly at this location. They knew their stuff and offered me the best possible scenario for my car loan. They seemed genuinely interested in me as a person, and we're very friendly. People's Bank also offered me the best interest rates, and the best conditions that were unparalleled at Fifth-third, Chase, Park National, and Huntington. Will be looking to get my Home Owners loan through this branch. Excellent job People Bank! You have earned a customer for life!

From the owner: Peoples Bank is a nationally-recognized, award-winning community bank in Newark, OH, proud to serve…read moreour neighbors with a full range of personal and business banking solutions. Offering big-bank sophistication with community bank nimbleness, we provide everything from everyday checking, savings and competitive CD rates to auto loans, home loans and business lending - all delivered by our local team right here in your community. If you can't visit the branch, we offer the convenience of secure online and mobile banking. Whether you need to make a loan payment online, manage your credit card or access your account through the Peoples Bank login portal, we make banking easy wherever you are.

Shady loan policies- terrible website and poor customer service ..... the trifecta of a bad bankread more

Excellent excellent service. Trust department, very knowledgeable and outstanding client support.read more

What an awesome place, it is a great atmosphere and the people working there are very helpful and…read moreintuitive.

Not a community bank. Won't even let a client use their…read morebathroom, even in an emergency.

My parents always used PNB and I have, also. The Granville Branch is my favorite because I have…read morelived and worked there. Friendly, helpful people who care about my needs and know their business (and mine!). I have dealt with some other area banks for work and other reasons, but have not really been pleased with them or some of their policies. I recently had a fraud alert and was able to call someone to head off problems and even delete things from my cellphone that had been installed remotely. Very grateful for that!!

There are better options for the average person who needs banking, especially if you're out of…read morestate. I generally use Citizens Bank as it's widely available from where I come from. However, it's nonexistent in Ohio. I tried Park National for a little bit and was unsatisfied. Once I left for summer, I got a call weeks later saying I overdrafted and owe the bank around $300 dollars. I disputed and argued and it turns out it was their mistake. Chase is right across the street, and they give you $25 bucks for starting an account if you start it at the start of the school year! I'm sure Park National is good for in-state users, but if you're out of state, there are better options!

Garbage bank full of garbage people. They are a fee harvesting bottom of the barrel lender. They…read morehave locked me out if my account for months. They have very limited customer service hours and charge $4.95 every time I pay them. I am on the phone with them now and they can't authenticate me even with my social? I worked in a bank and have a masters degree in finance. This is NOT NORMAL. Stay away.

Back in October, my employer had issues with their payroll account which resulted in two bounced…read morechecks. Despite Park National notifying me of why this happened, after a second check bounced, the bank notified me again. While I was speaking with representatives regularly to solve this problem, this bank saw it fit to overdraw my account by $1,000,000,000 without saying anything to me. Park National isn't a good financial institution, for your own sake you should bank elsewhere.

I am aggravated at this bank. Because I had someone scam me, they closed my accounts but opened a…read moremarket account which is fine, but now they will not give me a debit card, saying it is to protect them. Well, I NEED that card to get just about anything not to mention I have to go to the bank several times to get cash to buy anything. I will be looking into another bank, The manager Taylor acted noncustomer service like, and said, "ok" like it was no big deal. I shouldn't have to get a Visa card that costs again to let's say order Hulu or Roku on my tv. They all want debit cards. If you go to a Motel or a Hotel out of town, they want a debit card. Not happy with this bank at all. What gives them the right to take my card. And not issue me another one? I put good money in that bank, and they tell me i don't get another debit card? Never in my life have I delt with a bank like that, and they are taking my rights away. The manager isn't customer service friendly at all.

Friendly staff that seems to know what they are doing with your money with a new ATM that doesn't…read morewash out in sunlight.

From the owner: We're a family of community banking teams driven by strong, local leadership. We combine the…read moreresources of a national bank with reliable, personalized service that's led to relationships spanning generations. Our size and strength give you flexible banking options including extensive branch and ATM coverage, as well as secure digital services to help you manage your money anytime, anywhere. We believe you should bank the way you want, so whether it's a home or vehicle loan, business loan or line of credit, your financial goals are our top priority. From personal connections to large partnerships, we work hand-in-hand to positively impact our communities, one customer at a time. Member FDIC | Equal Housing Lender

I've been a loyal Truecore member for 20 plus years. Sometimes the call center customer service…read moreseems like she's very annoyed with assisting members!

the worst banking ! the customer service people rarely know what they are doing. and when you ask…read moreto talk to the manager Clint he never calls u back. I have been a member for 31 years and will be switching asap to a bank that has competent employees!!! I wanted to buy concert tickets and found the ones I wanted and it flagged my purchase as suspicious so it stopped it. I found out an employee at trucore messed up my phone number by putting one of the digits wrong. never got the call. never got my tickets!!!! This is only one of many problems we have had!! Clint I hope you start doing your job soon. no wonder your employees do not know what they are doing because their boss is an idiot!!