Amazing staff manager is top notch all banks need customer service like they give will definitely…read morebe returning to this branch

Easy to work with. Helped me when I needed it most. Staff is friendly and helpful. All…read moreinformation was shared and they were fair minded. I would use them again as it is worth it.

********************** BEWARE!!!*******************…read more when we started our loan journey everything seemed great. then life happened and we got behind. Instead of them working with us they sent us to collections and then took us to court where we were garnished. we had made several payments but that didn't matter because they tacked on interest rates that were ridiculous. We paid off the garnishment and now AGAIN I get a notice that they want ANOTHER 1500!!! we borrowed 2,500 and will be paying a total of 4,000 when everything is said and done, this is ridiculous!!! BEWARE DO NOT SIGN ANY CONTRACTS WITH THEM THEY WILL MESS YOUR CREDIT UP AS WELL!!

We've used the ATM at this branch before, but today we went inside. Didn't end up being able to do…read morewhat we wanted (complicated transaction,) but service was good. Been here for years so not sure how it hasn't been reviewed before. Very handy location by Kroger on Schrock. Weird lot, with entrance by the road but all the parking on the side and in the back, making it a long walk for older folks.

Hamilton Quarter Branch - Just discovered this location off North Hamilton Road. Needed some cash…read moreso pulled in and used the virtual teller. Virtual and in person service was friendly. Glad to have another branch option to use.

David and his son Kris Baker were recommended to me by a friend and I've been working with them for…read moreover a year now. I'm happy to share that the experience has been awesome straight from the jump. They've been easy to get a hold of and I love that they offer virtual meetings. They are super helpful when it comes to taking the time to thoroughly educate me on the best decisions to make in regards to my finances. It's nice to be able to trust someone with that as your future is greatly impacted by the choices you make now. I'm grateful for both David and Kris and if you're looking for someone to help you reach goals, like buying a home or preparing you for retirement, they're your guys!

Daniel is super helpful when I need to do my banking. He is knowledgeable about the business and…read moreanswers any questions I may have. I appreciate his service each time I go to do a transaction.

Remember when you went into a bank and a teller was available to assist you? Or walk you through…read moresetting up a somewhat higher than average savings or money market account? This place has that! And a coin sorter in the lobby. And drive through service. I finally set up a second account here, and wished I'd done it sooner.

I was wronged and this company has severely mistreated me.Wright-Patt Credit Union I had a car…read moreloan from a private out of state seller. The bank specializes in these kinds of loans and told me they would handle everything. Almost three months into the loan and they still have not done any work to obtain the title. At best they ask vague questions just to the BMV just to make a note that they called. They literally told me they couldn't find the title and I told them numerous times what state the title was in. I ended up needing to file against them with the Ohio Attorney General's office per the BMV to get on an exception list so I can renew my tags. I was not added to the exception list and WPCU has neglected to submit the title paperwork to Ohio for me to get car plates. I had to make almost every single call to the BMV to find out next steps. I went to the BMV only to find out I was never added to the list so now I have a car that I cannot get tags for or plates because WPCU has neglected to file the necessary paperwork when they know where the title is and how to get it. They refuse to contact the Attorney General Office to request i'm added to the list to make this right. Additionally, i reported this incident to consumer affairs who regulates them. They have failed me as a consumer. I trusted them, and this contract for a car they cannot even secure at this point is baffling. The audacity to refuse to place my loan in a 0% interest deferment due to their negligence is impressive. I have told them numerous times where the title is and in what state and I have verified this information upwards of 10+ times and they fail to document it. Additionally, they have failed to even attempt to resolve this issue by filing the needed court paperwork because they say they cannot. They have POA paperwork from the previous owner so that is simply untrue. They can literally file the paperwork to secure the title. They want ME to pay the cost to secure the title from another state. Their are unwilling to come to a resolution. I feel bullied by this corporation in their half-hearted vague attempts to help and trying to gaslight me into believing it when i'm the one making all the calls and doing all the work. They didn't even know what paperwork they needed to file or how to. If you want this kind of problem by all means, open accounts and get your loans. Beware that working with this financial institution has been a complete nightmare. They will tell you they are trying to help and make half hearted efforts to make themselves look good on paper and do absolutely nothing and make you do all the work.

Been going to James since I was old enough to have a car. I have always been treated well and given…read moregood advice. The staff is wonderful, I always get a happy birthday from them. In general I hear State Farm is one of the better ones, and I've never had a problem with them, but its always great when you trust your agent and his staff have your best interests at heart

We have been with James Reed at State Farm for approximately 13 years or more. We had our cars and…read moreour house with James/State Farm for many years, then we switched the house to a rental policy and the one time we had to make a claim they were totally there for us and it all went smoothly. I cannot understand or believe why the one star review would have happened or the vulgar language as James and his team are the most professional, friendly, accommodating and kind insurance agents I have ever worked with. As a Realtor I have had to speak to and work with many and I whole heartedly recommend not only State Farm but more particularly James Reed's group. All four of my properties and my car are with State Farm. They get two thumbs up from me.