I moved to Victoria from Los Angeles and could not find anyone who does blonde hair well. I went to…read moreChapin and I don't ever remember getting a more beautiful color. She is beyond phenomenal and so easy to work with . Thank you Chapin for being so incredible.

Haley did an excellent cut just the way I asked. She's personable and fun. Highly recommend.read more

Simply Great Service and Experience all around! Easy online booking and nice recommendations for…read morecolored hi-lights.

Amazing service. A last minute wedding cut. I would highly recommend this beautiful salon and the…read morelovely people that work there.

I walked in with a photograph of what I wanted... An AI version so it wasn't difficult to see…read moreexactly what I was after. I have had long hair for most of my life, but at 65 --and as a "fresh" widow :*( I felt I needed a change. So I went for a page--boy... Stylish, short at the back; long at the front & shaggyedy bangs... I was introduced to a lovely Korean woman who spoke no English, however she gave me one of the best haircuts of my life. She was a perfectionist. She spent an hour and a half on my cut and beforehand massaged my scalp & neck so intensely & expertly that I was in ecstasy before the shampooing began (!) The cut was perfect... now I need to get back and I hope that my lovely nameless Korean stylist is still there....

Very professional salon friendly and there is even a sexy latina lady working there .I highly…read morerecommend this salon

I came in hoping to find my person after two attempts at another salon had left me feeling blue…read morebecause the haircut and colour were botched so badly. When I was assigned Elsie, she swans in looking like Cinderella and I am stunned, she is kind and very understanding of the pain I felt looking a hot mess (post partum too). The conversation totally flowed well, the staff were just amazing and friendly. come to the unveil and I cried tears of joy. She corrected the mess and we have a plan for my hair journey going forward. To provide additional information, I braided my hair this morning and my husband told me that with the highlights, it looks so gorgeous. read that again, husband noticed hair and complimented it. Elsie, you are a magic genius and I'm so happy that I found you!!

Horrible service. Made me wait an hour for my appointment and then gave me the worst trim I've ever…read morehad. Very disappointed. Would not recommend

Got a cut and color today. Didn't turn out as planned. Going back next week…read moreHopefully it can be fixed.

This is an Award Winning salon featuring John Carreiro and…read morehis amazing team! Featured in Vogue Magazine as the recipient of a very prestigious hair award! https://www.google.ca/amp/s/www.cheknews.ca/victoria-hair-stylist-represent-canada-international-competition-365003/amp/ I love my new hair cut John! Thank you so much for all your attention to detail! Best, Deb Groenheyde Hand and Paw Project

I'm heinously lazy when it comes to hair maintenance. I once stood in the parking lot at work and…read moreused office scissors to cut my hair. Unfortunately, a very white woman with very white hair tends to look like Casper the Pissy Ghost, so I needed to warm it up a bit. I did a little research and choose Kazen to do the work. My stylist, Alissa Fougere, listened to my objectives - warm the color, make sure it's low maintenance and recognize that I have the hair styling ability of a dairy farmer - and she delivered EXACTLY what I needed and wanted. How often does that happen??? I was thrilled! It looks fabulous and I couldn't be happier. Based on this experience, I'm a true convert and will now use parking lots for parking instead of ill advised ad hoc haircuts. If you've lost faith in hair salons or just like working with professionals to achieve optimum results, try Kazen and the lovely Ms.Fougere. Thanks to them I can say "I am cosmo woman and I have damn good hair." Yay!

This is a long overdue post (about 2 years), but well-needed. My husband and I had our destination…read morewedding in Victoria, BC. After talking to different hair and makeup artists, we booked Kazen to do the hair and makeup for me, my bridesmaids, my flower girl, and my mom. They were easy to communicate and correspond with. Kazen did such an awesome job! I absolutely loved my hair and makeup, and they were also within my budget. Initially, I was a little worried since I couldn't do a test hair and makeup with Kazen prior to my wedding since we were arriving to Victoria the day before the wedding. I was worried that my sensitive skin would be irritated by the makeup or that the foundation would look cakey. However, I didn't need to worry because the Kazen team again was awesome!! The foundation they applied on all our faces did not look cakey at all, and it blended well with my skin color. I was going for a more natural look, and the makeup they used matched what I wanted. In addition, all the makeup photographed well (unlike the makeup I had for my wedding reception back at home which made my face look pale white while my neck was all dark). For my hair, I showed them pictures of what style I was looking for, and they delivered. I loved my hair and makeup, and it made my wedding day so much better! Not only did the Kazen team come punctually, they finished on time (which is really important in weddings to not fall behind schedule). They were professionals from the beginning to the end. I would recommend them to anyone, especially if you want to find a hair and makeup artist for your wedding. Definitely, book them!

I went there because I needed a haircut, obviously. I was so disappointed when I got back home and…read morerealized, after the first wash, that she really did NOTHING to my hair except cutting an inch or so of it. I asked for a face shaping, layering hair cut. And right now, I have the same hair cut as because, and no layering. I'm giving 1 star because the girl at the cash was super nice. But other than that... the girl that cut my hair, clearly don't know what face shaping and layering is. Disappointing. They also contacted me to offer a refund or to fix the hair but never truly made it happen. I will not recommend this place. Even to my worst enemy. I do not write bad reviews usually. But this is outrageous.

this is an incredible hair studio with stellar vibes, a cozy modern atmosphere, incredibly kind…read morestaff, and extremely patient and talented stylists! danielle has cut my hair twice now and has given me the best haircuts i have ever had! she is truly an artist, is incredibly kind, and really listens and collaborates to give you a haircut that makes both your dreams come true and is manageable at the same time. from the moment you walk in and are greeted by the lovely front desk folks to leaving the salon with bumble and bumble products in your new hair, this experience is truly a 10/10. thank you for such a wonderful and confidence lifting experience

I feel slightly bad for writing this review because I feel that lavish is a very nice salon but…read morethat my hair experience there could have been better. I went there yesterday morning on the hunt for a professional to fix my disastrous highlights that were Orange yellow and Brown. I decided to not damage my hair any more than I had to but to let someone fix it so I could repair it from then on. I was greeted by a really nice receptionist who said there was a stylist availible right then. I met Angela who was very bubbly and pleasant. I discussed how I got into the hair predicament I was in and what I wanted to be done. She seemed to be on the same page of what I wanted, lighter ends darker base. I expressed that I didn't want really dark hair because my boyfriend doesn't find dark hair attractive and I want to be comfortable going from brassy strawberry blonde to a brown colour. She said what I needed was a Victoria Secret look and I was sold. She proceeded to apply a dark brown colour on my roots , but then surprised me when she began to apply it all over my hair. I thought she might leave my already light ends and focal highlights alone instead of dying and then bleaching them again. I felt that this would damage my hair considerably more, but she promised it wouldn't. As she applied the bleach she would pull apart my colour coated strands of hair and I knew then my hair was ripping. After waiting another hour or so , she rinsed me out and began to cut and style. The hair cut went well, she only cut my severely damaged ends and gave me more layers for volume. Then came the part that I felt was completely unnecessary. When styling someone, most hairdressers might consider that if your clients hair is clearly over processed and ripping because of excessive damage that they may have to be very gentle and light handed when brushing. I found Angela to be aggressive in her techniques and she seemed to be rushing because of an appointment she had arriving soon. I felt awkward and uncomfortable as she was yanking my hair so hard that my head was literally being pulled toward her. oddly enough as she was ripping my hair she mentioned that I may need to "baby" my hair which made me think why isn't she taking this into consideration? She dropped her brushes multiple times and even hit me in the head with the blowdryer. Needless to say my hair looked frizzy, dry and off. She tried to make my hair look less damaged by curling it half handedly, but it came out as a slight wave. The apron came off and I felt my hair. it felt almost worse than when I came in , and when I was shown the back of my head I noticed the bad placement of a lone light brown highlight. I paid the 168$ and did not tip as a way of saying I did not enjoy more than half of my experience, and when I got home I made sure to deep condition and promised from then on to always fix my hair disasters at home .

i am in LOVE with this salon not only is it cheap but it's very nice with the design and everything…read morethank you!!