Sara is an absolute amazing lash artist! Her work space is very clean and her work phenomenal!…read moreAlso. She is so kind and friendly! Love her!!!!

absolutely love lash love connection. Carmella is the absolute sweetest and she has such a high…read moreattention to detail and she went the extra mile to give me the results i want. sadly lash extensions don't stay on my lashes very well, nothing to do with the lash services provided here, but i will definitely keep coming back to get my brows done and will happily recommend them to anyone who asks. the prices are a tad high, however the environment is so peaceful and calming, they make you feel so comfortable while you're there. definitely worth the price.

Great selection and service. I was looking for something obscure and was pleasantly surprised by…read morehow helpful the staff was. This was something we experienced throughout downtown Victoria and it really enhanced our visit.

$63 for $35 pedicure everywhere else. Nice pleasant staff. Reluctant to give me red nail paint,…read morewas not not on samples offered to me. Climb up stairs, climb up to bench, and put feet in dish pan which the nail technician carries over to a sink 10 feet away. Even the most charming of staff cannot have me rate this out dated spa, double over priced pedicure a return pedicure.

I highly recommend Josie for doing lash extensions. She was competent and took time to understand…read morewhat I wanted. Pleasant surroundings and comfortable "bed" for the procedure. She accommodated me by coming in on a day she wasn't going to be in. The price was very reasonable compared to what I pay in California! A good experience all around. Thanks for rescuing my scraggly lashes on short notice!

From the owner: Eyelash services in Victoria read more

I got a haircut with Laura-Ashley recently that was honestly one of the best I've ever had! I…read morehadn't had my hair cut in a long time and Laura-Ashley listened to exactly what I wanted and delivered a fabulous cut. She is super knowledgeable about hair and knows exactly which cuts would flatter me according to my hair type etc. I will definitely be retuning to see Laura-Ashley in the future. Plus we had a great time chatting about Bravo shows!

came into heartwood for the first time and Elise did an amazing job so happy with the result. I am…read moredefinitely coming again

I had a great experience there the first time I went for a pedicure, but after my last visit I…read morewon't be returning. The nail polish was poorly applied, no top coat, my friend and I were left a bit abandoned after 1 coat of polish was applied. I don't need special treatment, but I felt like an inconvenience. very disappointing.

They opened at 10. I was booked for 11, and they were already running 15 minutes late. There was no…read morecommunication during that whole time as I sat at the front door waiting. The pedicurist finally came and set me up. She was quiet and didn't communicate -- she just moved my feet around. As another client walked out behind her (rather loudly), she even rolled her eyes. I went for the manicure (a different esthetician), and as we started, there were 2 employees who apparently had nothing to do, so they gossiped and cut their own nails at the manicure table where the clients were. Then halfway through my manicure, they asked me to move to a different station because they had 3 people who wanted to sit in 3 adjacent seats. I thought maybe these 3 were walk-in clients, but no -- they were booked in. Strange that the employees couldn't plan ahead so that I didn't have to move half-way through my service. I didn't stay to let my nails dry completely (some drying drops would have been helpful) because the place was cold and uncomfortable. The manicurist seemed very nice but she didn't speak English, so we couldn't communicate. The place also didn't seem very clean. The manicure table was either dirty or very stained, and the bins containing the tools didn't look like they were ever washed. Only the kind manicurist saved this from being a one-star review.

I was lucky enough to find honey brow a couple of years ago and I have to say, Shai is the absolute…read morebest at tinting, waxing my brows and lashes! Thank you for being you and giving such great service!!! Book ahead because spots fill up fast!!

They're fine but I got a flat tire and I was super late. Understandable they'd be annoyed but they…read moretold me not to come back. As If I planned my flat tire.

My nail tech, Reann, is super. She's not only very skilled and professional but also a very…read morepleasant person to chat with over the course of our sessions together. My critiques of the salon are, first, that there are many uncomfortable areas to sit in for pedicures. This should be fixed with the input of your customers. Also, I'm surprised that during the pandemic's forced shutdowns/slow-downs the bathroom on the main floor was not updated with better plumbing, but especially, faucets, so that one can wash up without touching them (or with hospital style lever faucets that permit operation with one's arm or elbow). Right now, though the soap and towel dispensers are touchless, the faucets (and light switch, for that matter) is not. I know the pandemic will be under control sooner than later, but this investment in hygiene will go a long way to a healthy staff and customers (fewer colds, flu etc.) and also update the bathroom space. Thank you.

Booked a microneedling appointment, the day of, they called to cancel (fine shit happens), then…read morerebooked. I get there on the rebooked day and nobody is in the lobby so I take a seat. I proceed to wait as the receptionist comes in as she is on the phone and texting. after 10 minutes past my appointment I interrupt to ask if my appointment is ready, I was told they were and were waiting for me to check in (meanwhile I was there 20 minutes early for my appointment sitting in front of the receptionist desk but didn't want to interrupt). Once I got in the room the lovely aesthetician was going over pre care (didn't get any instructions) and apparently I couldn't use retinol for a week leading up to the appointment (used it the night before). i will not be re-scheduling. won't let me give zero stars.

I went to Julita 5 years ago to have my eyebrows tattooed, She did a wonderful job on my eyebrows,…read moreshe is so kind and patient! Now 5 years later, I have booked an appointment with Julita to have my eyebrows done again, There is no way I would go any where else to get my eye brows done! Julita, you are the best, that' why I keep coming back to you! Cheers!

I just got winged eyeliner and they look fantastic!!! Julita is a pro!…read more She let me know each step what was happening and checked in with me throughout the process if I was still comfortable. She is kind, has soft, gentle energy and I couldn't be happier that I never have to wear eyeliner again, and the wing uplifts my eyes for a brighter, more wide awake look! I highly recommend Victorian Natural Lines. Deborah B.