Best agency and customer service I have ever had!! Very friendly, knowledgeable, helpful, and kind associates and Heather is the best! read more

A few months ago I had a huge issue with DMV when I changed cars. My SF policy covered both vehicles during the transition but DMV refused to believe it and imposed a fine. I spent hours at the DMV, on multiple occasions. It was only with Karolina's persistent efforts on my behalf that I finally got this resolved. I am therefore very grateful to Karolina. Also, Josie was very kind and professional when I paid my premium over the phone a few days ago after missing the due date. I am very grateful to Josie as well and would recommend them both, as well as your office, to anyone! Many thanks, George read more

I've been with heather's office since 2015 and her staff are always so helpful and knowledgeable. Highly recommend if you need insurance for anything. they're great to work with!!! read more

I had the best experience with Heather and her team. They help me with my insurance needs.

Our words of gratitude are insufficient to adequately thank you and your staff for all that you have done for us in the past 18 months. In January of 2023, we became your clients when we bought a house in South Carolina to be near our grandchildren. We moved into that house in May of 2023 and in July had a garage fire that filled our house with smoke and soot requiring the interior of the house to be stripped down to the rafters and rebuilt. You contacted us only a few hours after the fire to see what we needed and to offer your support. Little did we know just how much support we would need. We are an elderly couple and the shock of the fire and the months of rebuilding that followed would have been unbearable for us if it had not been for the ongoing and personalized service we received from you and your staff. You immediately made sure we had temporary housing. You referred us to A&I Restoration which did a marvelous job of rebuilding our house. You have patiently guided us through a process that could have been totally overwhelming and, at our age, possibly life changing. Kristen from your office called us on a regular basis throughout the months that followed the fire to see what we needed. She was always caring, helpful and informative. She made the paperwork portion of the claim much less terrifying than it initially appeared. Thanks to you and your staff, we are now back in our house with absolutely no bad memories of the claim filing, the temporary housing or the rebuilding process. We are deeply grateful to have you as our agent. read more

Full disclosure, I've known heather since college and we've been friends for years so read my review with that information in mind. That being said, I didn't have heather as my insurance agent for years. One night we were hanging out with mutual friends and she asked if she could look into saving my some money on my auto policy? After the weekend, she followed up and it turns out she save me money for the same plan so I switched. Years later, I'm still a client of hers and a friend. She works hard for her clients and always calls to check in and see if any updates need to be made etc... read more

Heather and her team always go above and beyond anytime I have questions regarding my insurance. They have been great to do business with and I would highly recommend them! read more

Great resource in providing guidance on Life Insurance for my family. Heather and her team are first class !

Heather and her team at State Farm have been a great help getting my car insured and helping me with any questions or concerns I've had! Since I first bought my car they helped me get the best options and are always there for me when I call them! read more

I've been using Heather's office for insurance on my house, cars, and business for over a year and couldn't be happier. Her office staff are friendly and always quick with an answer. All that and cheaper than my previous insurance means I'm a huge fan! read more

our family has used heather and her team for years. she has helped us with auto insurance, home insurance and now that we have our family, life insurance. highly recommend her and her team! great service read more

Heather and her team did a great job with my relocation to Charleston and my life insurance

Great insurance agency in Charleston! I definitely recommend people go here for all their insurance needs. Denise set me up with business liability insurance, renters insurance, and auto insurance. She made sure that I got the best rates, made sure I understood my policies and coverage, and is always available via phone or email to answer questions. Everyone else in the office is really friendly and helpful too! Great team :) read more

This State Farm Office cleared up insurance problems I was having in just a few phone calls! They were friendly, prompt, even went above and beyond what was necessary. I am excited to be a new client for this office, and would recommend them to anyone needing a good insurance experience! read more