From the first contact till the issue was promptly resolved he and his staff were courteous,…read moreefficient and prompt. I appreciate their service

This is what top-notch customer service looks like. Typically when I send a request I have to…read morefollow up at least once and sometimes twice just to get a response let alone results. Today, you showed me what it looks like to put your customer's first. I sent my request and had my response and completed request less than 20 minutes later. THAT NEVER HAPPENS! THANK YOU for your help! Savannah Donovan, you amaze me!

The staff at Draxler (Chan Smith, Barbara Gee, Nicholas Hastings, and reception personnel) have…read moretaken wonderful care of me for eight years. I am surprised at the review that implies they are snobs, and think that must have been a fluke. I started with them as a renter, which included living in a few trailers in a very non-snooty neighborhood (!), and they were as courteous then as they are now that I am a home and business owner. I have all my assorted insurance policies through Draxler and am pleased that I found them.

My family is relocating to Sedona and I just called this agency for an auto quote as well as…read morerenters insurance. The lady who answered the phone was completely condescending, saying that unless we were referred by someone she didn't think they'd want to insure us if we weren't home owners. Is this an exclusive nightclub or an insurance agency?!? I've never encountered an 'elitist' agency, but it was exceptionally off-putting and honestly somewhat laughable. (As a side note, my husband and I are both professionals and have owned a home for several years and are simply renting in the area until we purchase. We were also interested in a couple of other products, but she began talking down to me before I could even get that.) I think we'll go to the very friendly and helpful competing agent I called immediately after that.

I have been using Bill and Shelly for years and I can't say enough good about the service I receive…read morefrom them. As long as I have my ducks in a row and give them what they need when they need it I am okay. 99.99999% of the time they are waiting for me to get my act together, I've never waited for them, ever. If I have a question or a concern I know I can stop by or call and get the answer(s) I am looking for right then and there. I can not recommend them highly enough.

Im sorry ... but I compiled all my information after talking to Mr Linnemon and sent it to him, I…read morealso followed up and left several phone calls messages ..... all my efforts fell on deaf ears, he never even responded with a courtesy call nothing at all !! Now after a month I finally emailed him to kindly shred my personal information ... still no response. I would never never use this company don't wast your time, as a business person I find this company simply amazing and not in the good way.

Friendly, knowledgeable employees. Were straightforward and helpful. They will work with you to…read moremake sure that your home can pass inspections for fire risk.

No communication when a representative comes to"access" current condition. Evidently, they can…read morejust come by any time they like and video all around the house. Very intrusive!!!

Best Title company in Sedona!!!!!!read more