I had Kristen come to my house for a makeup tutorial and she was great! She did exactly what I…read moreasked for! She taught me how to do a full face of natural makeup and gave me great tips. I feel like I can do it myself now. I would definitely recommend her makeup services to anyone. It was awesome to have her be able to come to me so she could show me how to use and improve on the makeup I already have.

From the owner: Bridal Party Makeup Special Event Makeup…read moreMicroblading Eyelash Extensions

Best I've ever had, and by far the best in Halifax. This girl will give you what you want and she…read moreis fast, especially for the volume she can lay down. Will be a long term client for sure.

Best in the city. Absolutely amazing and such perfectionism. Highly highly recommend for gorgeous…read morefull lashes that last sooo long

I had a contract with these ladies for my wedding to do myself, my mother, and my 4 bridesmaids…read more They said they would arrive at 11am the day of the wedding so I had time for pictures before we had to leave for the venue. They messaged me (on facebook) the night before the wedding that they would be arriving between the hours of 12pm and 1pm. I wrote them back saying that this would not leave enough time for pictures, plus I had my photographer coming at 11am. They assured me they would have enough time. They finally arrived at 1:30pm and I had zero time for any pictures. Two of my bridesmaids had to redo their make-up because it was sloppy, and one had to repin her hair. Horrible experience, I was stressed the entire wedding day because of how late everything ran because of them. And I had to pay my photographer from 11am to 1:30pm for nothing.

Haley was absolutely awesome to work with! She was very laid back and easy to work with and she did…read morean amazing job. Everyone said that my makeup was perfect both at the wedding and then after when people saw the pictures. I highly recommend her.

The staff is so incredible! Very knowledgeable about the products in the store and give great…read morequality honest advice and recommendations. The staff doesn't hover or act intrusive but are available when you need them or seem stumped and are happy to stay with you as much as possible to be as helpful as possible, time willing but are never too far if you require further assistance. The staff are kind, friendly and not pushy. If you're going into Sephora, you're not going to look around, you're there for a purpose and reason. That was a wonderful shopping experience, exactly as I've come to expect when I walk through the entrance and leave with my cute stripped bag or three and I of course will be back. I'm a customer but I always feel welcomed and comfortable in the store and with the staff. They actually all seem to enjoy working there as it shows in their customer service and sales approach. Thank you Halifax Shopping Centre Sephora location in Halifax, Nova Scotia. You're staff and store are always on my list to visit when I go to the mall. Huge happy customer hugs and I hope you all continue to keep that extra sparkle you have. It's my birthday month, I just turned 44 and as a loyal customer and loyalty points member, I happily left with my yearly birthday present from the company! Thank you, AA

Long story but helpful if you have time to read. I want to warn everyone…read more I have been Rouge for many years and happy with all of my purchases since until April 10, 2024. I placed an order online in total of $428 for delivery on April 7 at 1am. It said delivery by April 11. On April 7 at 6am, the very first thing I did after I woke up was I chatted with their customer to ask them hold off my package for 2 days while it's still in the warehouse or if they could switch to a pickup order because I would be on vacation with my family that I haven't met for 4 years until April 12. They said "No". They couldn't do anything to stop it. They kept suggesting me having someone to watch the package when I told them already I had no one nearby. They were absolutely a terrible listener. We lived in a townhouse by street and there is no safe spot to put the package at all. I don't know my neighbor or anyone nearby that I could ask to keep the package for me since we just moved there. They said only way I could do is to contact the carrier company myself once it's shipped to ask them to hold it. Okay, fine, once the package was shipped. Status " Awaiting for carrier pickup". It was by TForce Logistics, then I asked Sephora for TForce contact details but when I gave TForce a call, turned out it was TForce Freight which they never ever do delivery for Sephora and they said they have been called a lot from misunderstanding. I was just shocked!! Sephora doesn't know their own people! OMG!! I called again still got a wrong phone number. Anyway, I got TForce correct number eventually but this logistics company is Very bad. They don't know what they're doing. They couldn't pull up the tracking number that Sephora gave. When I asked if they would usually call receivers before delivery or not, they said they wouldn't know until they could pull up the tracking number. They have very low rate on Google. People have bad experience with them. However, Sephora choose to just use the cheapest carrier to save themselves and offer pain to their customers. I was on the phone with Sephora and TForce on my vacation back and forth for more than 4 hours and my request still didn't get done. I was very upset and worried and this matter literally ruined my good time with my family. Sephora third customer service that I called said TForce wouldn't be able to pull up the tracking number until they receive the package from Sephora. I called Sephora again and couldn't hold my tears because I was so worried that my package would get stolen while I was away. The last customer service I spoke with on that day asked me to choose if I wanted a refund or delaying they shipment. I said refund and I would return all the products to the store if it doesn't get lost because I just wanted to get done with this order. She asked me to call back when the status changes to "Delivered" and they would proceed the refund. On April 9 at 6pm, I noticed that the status had been changed to "Picked up by carrier". I thought, okay, now TForce should be able to pull up the tracking number and hold it for me. On April 10, I called Tforce again at 7am to hold it. They said they couldn't because it's already on the way. The only way they could do is to put a note for the driver to read and hold off. Sure enough, my package was delivered at my front door at 8:30am without any phone call from them. I called Sephora according to her instructions and it was picked up by a more senior customer service. I was devastated that they would not be responsible for any loss or stolen package. It's there, then it's there. And there would be no refund. She said no one would promise me that and it was just that they would try to delay the shipment. I tried to explain that I was offered for 2 solutions which was either refund or postponing the shipment. If I knew that there wouldn't be a refund, I would have picked postponing the shipment instead. I asked her if it's my fault and begged for empathy but her response was "Is there anything else I can do for you?". I was just in a Big Big shocked moment. Basically she said that I was lying. I challenge Sephora here to go listen to our conversation and tell me if that customer service used the word "try" or not. It was a FIRM solution she gave to me!! Before excusing someone or protecting your own people, look at yourself first. Everyone, there is no room from Sephora for emergencies or mistakes or changes once you place an order for delivery. I would like to tell my story to everyone at the loudest voice so that no one has to suffer like me. I will still shop at Sephora because I need Dr Dennis products otherwise i would say bye to Sephora forever. I tried my best to be responsible for my order but no help from Sephora at all. Heartless and poor communications within. Their free delivery is useless and very risky. I would never buy anything for delivery from Sephora ever again.

I'm a big fan of Mac makeup! I have been using Mac makeup for 2 years now and I will never switch…read moreto anything else! I use their liquid foundation because it goes on smooth and about 2 minutes after applying it, it sets on your face to give you that 'finished' porcelain look. Following the liquid, I use a powder to blend. I use a bit of blush and then some eye primer followed by their eye shadows. I recently purchased their mascara but for the price that I paid, I wouldn't buy it again. I find the drugstore brands are just as good but a lot cheaper. I would never use any makeup brushes other than theirs. I believe you can't draw a good picture without a good paint brush and the same applies to makeup. They last forever and stand up to anything! Mine are 2 years old and look brand new. One bonus with Mac Makeup is that if you return 6 empty packages to their store, you get a free eye shadow or lipstick! I find the staff incredibly helpful but a little on the 'pushy' side when it comes to selling their product. I'm sure they make a heavy commission on the products they sell because they sell me just about anything. I have to go in their on a budget and stick to it! I will never buy any other makeup other than Mac! Love it!

MAC's solid in-store expertise and consistent range of product has kept me coming back for years…read more Its brand is built on innovative, ahead of the curb trends and attention to all types of beauty. If it isn't your fancy to talk face to face at the store, there is an ulterior method in obtaining professional advice. Clicking onto the website, users have the option to email questions to a real MAC professional about anything make-up related. When I was just getting into cosmetics, I took advantage of this option and was written back within a few days. (These MAC artists have bios featured on the website.) I described in depth my skin tone, eye shape and colour, hair colour and requested some recommendations for a natural but polished look. She made some suggestions that I still go by today, as well as some application tips. (Eg. how to make my 'lil eyes look more full.) I've been using the same SPF foundation, "Teddy" eye liner and "Fling" eyebrow pencil for about 4 years! Lipsticks come and go... but there are definitely some MAC items I've come accustom to. FYI: Shipping is pretty inexpensive as well. But I'd strongly encourage anyone to pop into the store its handy. Service is smart and professional, and you can get some great tips! The last time I was there my sister got a full education on her skin type, right down to the derma science. MAC employees know their stuff. (Plus they're fun to look at) Another perk to MAC is their eco conscious. They encourage customers to return empty containers that will be reproduced! For every 6 you bring in, you get a free lipstick or eyeshadow. I've taken advantage many 'a time. One thing I wouldn't recommend about MAC is their mascara. I've purchased it in the past, but have found drugstore mascara to be much better and at a cheaper price. Overall MAC is a staple spot for cosmetics and expert opinion. Its store, website and staff are always inspired and passionate about what they do. This makes the difference.

Great service and wonderful experience. Love my hair every time!read more