Mine and my husband's experience with this office was great! After being with USAA for 7 years we got tired of paying outrageous rates each month (almost $400 a month!) so we decided to try State Farm after hearing great things about their insurance rates. Michael Bina at the Heather Thies office was just the greatest! He answered our initial phone call immediately, answered all our questions, and got us set up with new insurance in less than 30 minutes (I usually had to wait on hold for upwards of an hour to even get a live person on the phone with USAA). The next day we met at the office to sign the paperwork and it went so smoothy. Michael was very friendly and broke everything down very simply and in easy-to-understand terms. He was able to get us a rate that was a small fraction of the cost we were paying with USAA. I love the fact that it's so easy to contact an agent at this office and Michael is very prompt to respond to emails and phone calls. Overall a wonderful experience! We recommend to anyone and everyone! read more

I can't say enough great things about my experience with this State Farm branch. I worked with Heather Hill and from start to finish, the experience was professional, customer focused and totalky stress-free. Heather was knowledgeable about the products and took the time to explain available options. The rates are great, far better than what is offered by Progressive so I appreciated the savings! The entire process was quick and easy - from setting up the policy to handling questions. It's rare to find a company that truly delivers on what they promise, but State Farm does exactly that...and I truly felt like they are that good neighbor that is always there! If you're looking for reliable home and auto insurance (life insurance, financial planning and other services too) with outstanding service and peace of mind, I highly recommend them. read more

Words cannot adequately describe how totally satisfied I am with my interactions with Steven Garcia at the Heather Thies State Farm agency. Steven was patient in explaining what my new auto policy included, what discounts I was eligible for and how they were applied and finally, but certainly not least, what the pricing was and how my payments could be handled. The bottom line was that I got more coverage than I had from my previous policy for $800 a year less than I would have paid with my old carrier. Kudos to Steven and kudos to the Heather Theis agency, they were both a pleasure to deal with and I'm a totally satisfied customer. read more

This company the owner and its employees know how to treat people. Elena, my representative was a very nice lady to work with. She was very well-spoken and explained in detail what I needed and more for my auto insurance. Without any obligation or pressure, she offered me extra services and even helped me save lots of money thousands.... The professionalism is just out of this world. And the prices are super low compared to the competition! I will advise people out there to just try it, get an instant quote, and instantly you will be in disbelief of what State Farm has to offer. I really wish could have done it sooner. read more

I have recently reconnected with Statefarm as I was a prior customer of more than 15 years. As a new resident, I needed a bundle package for my home and automobile. Once I reached out online, they quickly contacted me and assigned an agent to assist with my needs. The agent went over and beyond, giving me peace of mind throughout the transition from my former insurance companies. The process was smooth and seamless and Derenda was very knowledgeable/informative throughout. Not to mention the difference in the monthly fees was a significant saving! I gained more coverage at a lesser cost. Thank You, Statefarm! Diane read more

i decided to shop around for new car insurance when a friend suggested to contact Heather Thies State Farm for a quote. i am very happy to say that my friend was right. The agent I spoke with was very knowledgeable and answered all my question. i went ahead and make the switch and not only my payment was way less from my previous insurance but I also getting a lot more benefit. The process was very smooth to switch and they assisted me to cancel my previous insurance and get my refund as well. I am grateful and thankful for everything Heather Thies State Farm done for me and my family! read more

Not only did State Farm quote me the lowest rate I've ever seen for my auto insurance, they were also the kindest and most helpful of all the Insurance companies I contacted. My agent, Luis Ritter, explained everything clearly and helped me understand what coverage limits worked for me. He suggested I add life insurance, which I did after hearing how little it would cost me. I genuinely never write reviews for anything, but my experience with State Farm warrants the time to say how happy I am with my rates, service, and attention my agent showed me. I'll be a customer for life! read more

I could go on and on and on about how happy I am with State Farm. To make it short I was with Geico for 20 years assuming they were the cheapest sacrificing customer service for what I thought was saving money. Littlebdid I know I was paying way way more than I should have been and still putting up with horrible customer service. It I so refreshing to have a live person answer the phone and immediately address any concerns every time you call. I wish I would have switched years ago. On top of having amazing customer service State Farm saved me sooooo much money!​ read more

Was referred by a friend and was I glad. From the first interaction with our sales contact It was a pleasure. They were responsive and worked to get us the very best coverage for our dollar. In the end they were able to double liability limits and add another driver for less than my other company with one less driver. When we had some questions we went to the office and were greeted like long lost family members. I would say it was one of the more memorable sales experiences I have ever had. I would highly recommend the Heather Thies State Farm Agency. read more

I switched car insurances when I moved states. I was nervous to switch because I actually knew my previous car insurance agent personally and I was afraid I had to switch to a corporate machine. My husband talked to Michael at Heather Thies State Farm office and besides it being our cheapest option, it quickly felt like we were building another personal relationship. Michael took my questions, hesitation and nervousness and created a relationship I feel like we can trust in times of trouble. We would highly recommend them to anyone! read more

We just moved to the area from out of state and didn't know anyone. We wanted to bundle our auto and home. We did not know some of the problems getting homeowners insurance here on a home with an older roof. After checking a few companies we found that State Farm would cover us. We called Heather Thies office and Mike, the agent who answered was very knowledgeable and helpful in getting us the insurance we needed. Very polite and professional. We would recommend them highly. read more

Heather Thies State Farm, was recommended by a neighbor when I was looking for quotes on adding a teen aged driver to my household. The representative at Heather's office was more than helpful in explaining ways to save, that included good student discount and Drive Safe and save. I was able to save a considerable amount with these programs, and the competition wasn't even close with their quotes. Heather and her team are amazing! Thanks again for the great customer service. read more

I have been with my previous company for more than 20 years and skeptical about switching. I talked with Luis and over several conversations with him I decided to move over to State Farm. What did it for me is that Luis went over both home and auto policies and explained exactly what I was paying for plus I save over $2000.00 a year vs my previous company!! Luis is very professional and knowledgeable about his products. Now I am a very happy customer. read more

We have several auto policies with STATE FARM® INSURANCE AGENT Heather Thies Heather Thies Ins Agcy Inc, and the agents are always so friendly and helpful when I have a question. i personally had the experience working with Michael Fitzpatrick He was always looking for comparable coverage for lower cost for us. I highly recommend STATE FARM® INSURANCE AGENT Heather Thies Heather Thies Ins Agcy Inc for personal and commercial auto policies. read more

This was the best experience I have ever had with an insurance agency. I called and spoke to Cheyenne and she couldn't have been more nice and understanding, she took her time explained everything to me and told me she would call me back with a quote and within 15 minutes she did. I also called her a few times with questions and she was very helpful and had all the answers, I would recommend this agency to anyone looking for insurance. read more

It was a very easy process to get my term life insurance policy. Filled out application over the phone with Kyle my agent. Reviewed and signed it electronically. Filled out health questions on line prior to my at home exam. The nurse that did the exam was great! Yesterday I got a copy of blood ,urine and medical in the mail.. Kyle notified me that I would be mailed a copy of the policy. Payed online. Great service! read more

Mr. Steven Romero was professional and knowledgeable about the insurance I was purchasing. He was able to save me over 50% of my current auto policy with other company and almost 60% of my home insurance policy as well. I saved thousands on my insurance policies. He was very clear and thorough about every detail. I recommend this office, specially Steven Romero, for their efforts to improve our finances. read more

We stopped in without an appointment and were served immediately! Cheyenne was thorough and knowledgeable with comprehensive explanations of policy coverages as compared to our previous company. We took out a car insurance policy for our vehicles and will add homeowners coverage when our home construction is complete next year. We were warmly welcomed as well. Nice greeting to these California relocaters. read more

We had a great experience dealing with this State Farm office in Clermont. Our agent Cheyanne walked us thru every step of selecting the proper home and auto insurance to meet our needs. We were able to save as compared to our prior insurance company. Thank you State Farm and Cheyanne Malcom. We highly recommend this State Farm Insurance agency! read more