These guys are the BEST! We were coming into Gatwick late at night from an international flight…read more(Morocco). You never know how long delays will be, or how long customs will take. Our driver was there with a smile and a sign with our name on it. What a welcome sight after 12 hours of travel time! Our driver was so friendly. He told jokes most of the way to our Heathrow connection, and kept us very amused. He also had the car stocked with waters & CANDY! Kids thought he was the best driver ever. The company was professional. I arranged everything over the internet, pre-paid the fare and it all went as planned. No complaints. We haven't always had good luck with transportation companies, seems like they're never where they should be. This place is fantastic - highly recommend.

Excellent service! New, clean Merc and friendly driver! Have been met at Heathrow to drive to…read moreWimbledon and back the same day; £160 for the return trip. Can highly recommend this professional service!

Thoughtful, prompt and courteous service! Traveled with a party of 3. Couldn't beat the price and…read morevalue of having been met outside arrivals and lead to a waiting car! Compared the cost of a £25/per person Heathrow Express ticket price for 3 adults, selecting Simple Airport Transfers was a no brainer. Would definitely use them again. Thanks!

Needed to get from Heathrow to Stansted airport. Had to catch a flight from Stansted to Stockholm…read more Driver greeted us at the terminal and wasted no time in getting us to the parked limo. He made good time. He didn't chat much. We were pretty happy about that. It was early in the morning. We had just gotten off a flight from DC. Helped unload our bags at Stansted and pointed us in the right direction. We made our connection.

I have been using them for years and had great experiences. They have a meet and greet for the…read moreairport and it's tough not to miss them in their green jackets. I have a corporate account, which makes it easy. Most of the drivers are great. But I've had a few with attitude, which always surprises me. This week they were supposed to pick me up at 4 pm from the office to go to Heathrow. The driver arrived 10 minutes early and I was still in my meeting. When I got down there at 4:02 pm, he was gone. Not sure what happened. He did come back - with an attitude. So, I took a regular black cab from the airport when I got back from Serbia.

Our driver Cos was the most excellent driver! Extremely professional, friendly, very interesting to…read moretalk to. He drove through the City very carefully and was absolutely on time for our pickup and drop-off at Heathrow. It was my first visit to the UK and he was quite interesting to talk to and I really enjoyed having him answer my many questions and comments! The car was beautiful, clean and comfortable and drove like a dream. The company prides itself on its timeliness, courtesy and safety in thick London traffic and it shows. We loved the conversation, but the company & drivers make it known that if you'd prefer quiet that's absolutely fine. Either way you'll enjoy the ride. We couldn't be happier with Cos and the company and hope he is our driver when we return!

Enough is enough. I have been using these guys for over 4 years and use them for at least 10 return…read morejourneys a year, so. Overall though the service has been average at best, but I was willing to take that because they were slightly cheaper than the others. But in the past they've left me standing in airports for up to an hour (multiple times), made me take a 3 hour trip home when the quicker, but longer route would have taken 1 hour (multiple times), charged me extra for asking to get home sooner by taking the M25, and on one occasion left us stranded at an airport for 4 hours without a word. But the icing on the cake was today. I got on my flight in Costa Rica and just as we were about to takeoff they said we'd be directed to another airport in South America, meaning I'd get to my final destination late. 247 said it's their policy to charge for a less that 3 hour notice cancellation but for me that was impossible, I was in the air 12 hours before and only found out about the delay when on the plane and with no connection. So they decided to charge me full price for the original trip (I was willing to pay a reasonable amount) and then the full price for the second trip when I finally got home. There was no loyalty, no appreciation for my issues and no willingness to compromise, or help me. My journey home would have cost £150 instead of £75. As I said I was willing to do ale a bit, but to be ripped off like that was not good enough. So I'm done. It's over. I decided to use another company for my second trip. I'd advise you to avoid at all costs. I used them a lot so probably know more that many on this site what they are like.

Yes! These drivers were excellent, prompt, helpful and very polite. We had two people in our party…read morewho are very large and they fit in the vehicle just fine. Unfortunatly, one person got car sick but the driver was SO nice about it! Please consider using them if you want great service on time and safe drivers.

Responsible, timely and flexible. Remember to be clear on your baggage needs. I would definitely…read moreuse them again when in London

I come to London often and this was the first time I used Airport Transfer. The communication and…read morebooking process was online and super smooth. The pricing was very reasonable. Upon arriving in London we found our driver easily. He was very courteous and the car was clean. Would use them again!

This is my first time booking (on-line) for a Chauffeur Service, to a foreign country (UK), for…read morerides between Heathrow Airport and my Hotel in London. Booked an arrival and return pick-up, for a total of 98 British Pounds. Not bad at all for a two way ride! ( A Black Cab will cost over 100 Pounds one-way from the airport) My driver called my cell phone at pre-arranged time, upon landing at Heathrow. He greeted us at the arrival exit, with a placard with my full name on it. The driver was very courteous and helpful with our luggage to the car. Bottles of waters are available in the car. On our return trip to the airport, the assigned driver arrived at the hotel early for pick-up and gave me a call. No stress and no-frills impeccable service! Highly recommended for travelers arriving in London with spouse/family and a lot of luggage! I cant imagine people travelling any other way!

So another early morning flight! And this time I decided I didn't want to sleep on the airport…read morefloor again. So i did the math, taxi to victoria (15 pounds) and the Gatwick express (15 poundsd). So that's 30 pounds. Or, I can phone an airport service for 45 pounds. My biggest fear is that I hire a company, prepay and they never show up. But the driver arrive on time, helped me with my luggage and was super friendly! Never again will I take the gatwick express or any overpriced train early in the morning. I'll hire this company!

Having used this company three times, the service got increasingly worse with each trip. On the…read morethird trip, the driver did not arrive at Heathrow in time to pick up my boss and made no effort to contact him until 45 minutes after his flight had landed, by which time he had to find another way of getting into the city. When I contacted their customer service about this, they sent two extremely rude and aggressive emails. Here is an excerpt from the second one: Pickup from airport is an expensive matter .... Our driver did not get home till 00:30:00 Believe me it's no fun...no company will accept turning up at airport for nothing... I don't expect you to understand ....... Mr.XXX could not contact us..it's our fault Bottom line - I would recommend paying the extra £5-£10 that more reputable car services charge to ensure good customer service and peace of mind.

Warning: avoid Jewels Airport Transfers if you value professionalism over extortion. After an…read moreexhausting 9.5-hour flight, our driver showed up late, loaded our three bags, and only as we were driving off said they wouldn't have fit in a saloon -- then demanded extra payment. Attempts to resolve the issue were met with argumentative behaviour and aggressive, intimidating body language, making what should have been a simple transfer unnecessarily stressful. At one point, he pulled over at a gas station and walked away to call the office, leaving us to try and repack the luggage ourselves. If you're booking from Gatwick or Heathrow, be aware that luggage issues may not be handled professionally. I will not use this service again.

We used Jewels Airport Transfers recently for a pickup at Heathrow Terminal 5 and then on to…read moreLeicester. We had a return trip scheduled for the following week. Our driver was at Heathrow when we arrived - he stayed in close cell phone contact we us until we met him in front of Costa Coffee. He was very professional, the vehicle was clean and comfortable, and the trip to Leicester was wonderful. Our return trip was in a larger vehicle with a different driver - he also stayed in close contact with us and met us in the lobby of our hotel. He was very personable and helpful, and the return trip to Heathrow was flawless. At all times we felt safe and secure. I was pleasantly surprised at the level of professionalism, efficiency and courtesy extended by both drivers and with the company in general. We would definitely use Jewel Airport Transfers again in the future. 5 + stars!