update 07/27/21 - Jamie just delivered my sweet Dio! I could not be more pleased with the quality…read moreof both the urn and the name plate/placard! Paws give the best recommendations without having to even go to their location! It took me a while to look in the nice folder Jamie dropped off (which is a new addition since poor Jewel was cremated), but what a sweet touch! It contains the Rainbow's Bridge poem which is also on a 3-dimensional bookmark, the certificate of cremation, a sweet sympathy card (hand signed by all the employees), a comment card if you would like (of course) to provide comments, a business card, and your receipt. I don't know why (probably brain fog due to being sad over sweet Dio) I thought the charge would be $300.00 but it is only $185.00 - WOW! You get a lot for that. I don't know if they still offer "combination" (my words) cremations, which are less expensive and not my preference. I always do a "private" (individual) cremation which is your baby only. Their primate cremation for 6-15# fur babies is $150.00 and the beautiful urn is only $35.00! The engraved nameplate, blue velvet bag, pickup from the vet's office and drop off to your home are all complimentary! Thanks so much Paws. You have honored my sweet boy Dio in such a beautiful way and it is very much appreciated! ----------------------------------------------------------------------- This is difficult to write because requiring the services of a company like Paws Memorial is never a fun time. However, these are *the* most compassionate people you'll meet! In 2010 when we had to say goodbye to Jewel, Paws were there! I still enjoy his (long story that Jewel is a boy) beautiful urn that so handsomely honors his life! I believe I had sweet Haley re-cremated by Paws because I wasn't comfortable with how it was previously done. (Don't quote me, it's been a while). For Jewel, I picked up the urn (it's actually a beautiful wooden box I selected) at Paws and it came in a beautiful velvet bag and there may have been a note in there, I don't recall. Still, just a lovely compassionate experience when one is obviously distressed. When we sadly and unexpectedly had to say goodbye to Dio last week, I opted out of the cremation service/s offered by my long time vet which is an organization out of Birmingham, for Paws. I mustered up the emotional energy to make the call to Paws when we got home and Lisa at Paws was so kind!!!!! I asked if I could text her pictures of Jewel's urn because I wanted the same or a similar urn for Dio and we texted photos back and forth (they now provide the engraved placard/nameplate, which is a nice and appreciate touch!) and she sent me a photo of the one she recommended. Happily, despite changing computer systems in the past decade plus and not having my record, they still carry this timeless urn! YAY! I also texted the urn's measurements and Dio's weight - this ensures you purchase the correct size urn (you probably know that). It took me a week+ to decide what I wanted to engrave on the placard/nameplate as I wanted Scripture and none really spoke to me. I finally put on my big girl britches and narrowed it down to two verbiage options which I emailed to Lisa this morning. She immediately responded with a text and her opinion regarding which option would look the best. (As you can tell, I really trust and appreciate their input and professional experience in their field) I mean, these people are on the ball!!! Now they also offer pickup and delivery services which I am opting for and appreciate the added convenience. Also of note is price-wise they are in light or maybe slightly less than others who provide the same services. I'm looking forward to having sweet Dio back home to raise a toast to his well-lived life! Thanks, Paws!

Our baby Bella was a polydactyly cat on both front feet, so we did want her paw print. These morons…read moredid not even know she had extra toes, they did not even look, how do you use the cats paw to get a paw print and not know!!!!! 0 stars, go elsewhere.