I was happy with my hair results. She was very sweet lady and respectful. She knew exactly what I…read morewanted and I felt beautiful!

I am new to the Midland-Odessa area. I have gone to Lisa O. twice now. Let me say first that she is…read morenice enough. First time was ok. It needed to be tweaked, and she said she would but never did. She charged me close to $500. for that service. Which I thought was way too expensive for what she did. I have been to the best hair salon in Albuquerque, NM spent four hours there for a full highlight turned out beautiful for less than $400. She was considered a high-level hairdresser. Lisa said she charges $100. an hour which I was not aware prior to her telling me that after the first appointment. Yesterday after four hours and $280. $280 because she felt bad charging me because I was not happy with my hair. I left with gray highlights. I had bright blonde when I walked in and wanted some low lights to put in so it would not be so chunky looking around my face. She toned my highlights with an ash toner which turned them a dirty dishwater gray. Lisa O. said we don't do highlights like yours here. I guess she meant in Midland. Wish I would have known that as well. She said, she liked how my hair looked better than how I had it. (Wow) I the paying customer liked it and wanted it the way I wanted it. I also showed her at least four pictures of what I liked and wanted. $780. later, I hate my hair color and makes me feel depressed looking at it! Lisa wanted to put a different toner on it, but I did not trust how it would turn out. Also, I had dogs that needed to be let outside as I had been gone a significant time. She said she would fix the next day, but I don't want to ever go back to her again. If you have a level 3 hair color meaning dark and want light highlights, I will not recommend her. I am not sure why I paid her for the mess that I will have to pay someone else to fix. I am compassionate and have been a hairdresser before. She got my money twice but will never get it again. I wish hairdressers would just say they don't know how to do what you are asking for upfront! Additionally, not do what they think will look good on you or what they like personally. So disappointed plus the money and time off work. P.S. I just checked my bank account and Lisa O. added on $10.08 to make it $290. 08. That is scandalous!! She should refund it all. Now, it is the principal of the matter. She did not mention it would be an additional $10 to run the credit card if in fact that is what this is about. So, done. I should have never gone back for a second round, my bad.

I've been going to Lisa for years and she has never once disappointed me with the outcome. She is…read morethe only person I trust to do my hair and even let her use me as her mannequin for crazy vivid colors!! Anytime you are around her she makes sure that you are doing well, the atmosphere is always welcoming and nice and is always a great time. I definitely recommend going to see her for a color change, haircut, extensions. I've added some of the masterpieces she has done for me and couldn't be happier with how they all turned out.

I cried pretty much all day yesterday. I gave several pictures of salt and pepper hair. I…read morespecifically said I do not want black hair. I was okay with the mushroom brown color which is a soft not dark, not brassy medium brown color. I wanted highlights for the salt (highlights not necessarily white) to the pepper. Well, I got black hair without highlights or you can see only up close that there are some highlights. I absolutely hate it. I will never go back. I just wanted salt and pepper not just ugly pepper. She claims my hair wouldn't take the highlights due to damage. Yet she agreed at the beginning that more highlights are good in the front because that matches my gray natural hair. Don't get me started on the so called haircut. She basically did a quick wack job to save product and that's it, no styling afterwards. She did say she was sorry I was unhappy with the service but she's not a magician. I did at least expect her to be a beautician. She was the one that made the decision not to add the highlights needed to match the photos. She claims my hair was too damaged. Then why did she agree to work on my hair! She says that all beautician are going to cutting off any unnecessary hair before coloring to save product which saves money to the customer. Again I disagree. I paid for cost for highlights and lowlights $. She charged extra $30 for additional coloring and highlight product. Also charged an additional $45 for a sloppy haircut. I received layers uneven in the front. She never finished the haircut afterwards. I would have rather paid more for the extra product than an bad hair chop. So where is it saving the customer money? I am paying for the product. Right? It's all a joke and excuse.

Massive thank you and shout out that's two weeks overdue for Shayla! I had a hair emergency on New…read moreYear's Day, and understandably, nobody was open. A) It's a holiday, and B) a lot of hairstylists were out with COVID. (Makes sense given the public nature of their job, so if you see a hairstylist today, tell them thanks for keeping us looking good and feeling confident during the pandemic!) Shayla could tell I was panicking about going into work with the messed up bird nest I had sitting on my head (I teach high school, so yeah, I didn't want to be representing my school looking that-a-way.. ), so she kindly opened her salon on her day off just to rescue me from my hair nightmare! I got a fantastic cut at a reasonable price on a holiday weekend when she could've justifiably stayed closed. And she's cool as hell to talk to! Kind, professional, talented hairstylist, and my smooth re-entry back into the classroom wouldn't have been so smooth without her. (Also, mad props to all the other stylists in town who did justifiably stay closed for my emergency, because they still responded to my phone calls, messaged back or sent a text, and tried to help me locate a salon that was open. It's a cool town to get styled in we've got here in Midland, Texas!)

Been a client of Norma's for 10+ years, my daughter & I absolutely LOVE her services so much! You…read moreare an absolute star and the best hairdresser in the world. A very special THANK YOU for doing the hair for so many years!! You do the most amazing job with my color, cut& styling! Always getting compliments on my hair, and I just love how I looks! My friends who I've referred are thrilled. Time management IS ON POINT! This is why I love her and everyone I've referred. Very little wait. She is an educator, expert in what she does! Never rushed, little to no wait. Literally The BEST!

Love my extentions! Color is AMAZING..Thanks Norma You made…read moreme feel like a star!salon is cute and i appreciate The level of experience

Brianna has been doing mine and my daughter's hair for years now. She's the best in the Midland…read morearea and the reason why my hair is finally healthy after having multiple stylists in the area cause significant damage to it. She's the only person I trust now with mine and my daughter's hair. On another note, she's friendly, easy to talk to, and provides a safe and comfortable environment. You really can't ask for better in this area. I can firmly attest to the quality of service she provides, and HOPE she never decides to leave Midland, Tx.

A $25 deposit was required to make the first appointment, it was explained to me this was in case…read moreof a no show. I thought that was reasonable. I moved away from Midland and requested my deposit back, I was told it was non refundable!! So let's just make $25 off every customer for the heck of it!! Wow! How fair is that? I made every appointment and tipped! I will not recommend this business because of this and will never go to a hairdresser that does this again!

I love it. This is my new to go place and it closed to my work. I like the way they take care of my…read morehair

Great place and I Love my new haircut! They were able to get me in on a Saturday and I am…read moregrateful!!! Thanks again!!

Richard at Backstage Hair Design has been cutting my hair for years! He's the best. My mom…read moreactually lives in Fort Worth & has tried others there but keeps coming back to Backstage Hair Design.

I had been looking for an old fashioned barber shop. Not sure to many still exist, this place is…read moreclose. Just want a cut, maybe a strait razor at the end. In and out. I don't want to pay 40$ as my hair is an easy cut. Been there twice 2 different ladies cut my hair and did the same great job. If you need a reasonable, great cut give these ladies a try.

After having issues with chain barber's consistency I found these ladies. This is a well run shop…read morewith consistent service.