I was very disappointed with the Muncie office/technicians/service. When I placed the order the man…read moreon the phone was nice. I explained to him what had happened (small flood) and he was able to get me in within 2 days. He explained the process and found a good price for me. 2 technicians arrived for 3 rooms and 1 hall. One technician complained that his back hurt the whole time they were here (he had living room and dining room) and I aided the other technician with the den while also trying to keep my ill mother in her room for the time. 2 days after the cleaning a very foul swampy smell began coming from the carpet. I was able to locate it was coming from under furniture that had not been moved since the room flooded. It was explained to me that the technicians would move all furniture but apparently the only furniture that was moved was what I moved while the technicians were here. I was ok with the technician telling me he would clean a large area rug instead of removing it. What I originally thought was wet, was in fact dirty streaks. I contacted the office, this time speaking with a lady and asked if she would like to see pictures of all the places they had not cleaned. She was very rude and told me to just spray the carpet with Lysol. She begrudgingly agreed to send another team over to do only the spots that they had missed but insisted it could not be for over a week. The odor kept getting worse and I ended up renting a Rug Doctor. I should have done this in the first place and saved myself a lot of hassles and gotten the job done right the first time. I won't be calling them again. Very disappointed.

Five Stars because this CARPET CLEANER rocks! From my first phone call, a local female AT THE…read moreMUNCIE OFFICE answered the phone and SHE WAS NICE & offered me their best deals, which were inexpensive! It's a huge national company with incredible equipment built right in the trucks with LONG HOSES! And yet they operate like HOMETOWN PEOPLE! I needed five rooms cleaned & cleaned well! Everything they promised was done very professionally! It's very hot water and extraction at the same time! It deep cleans with steam & detergent. Then they added a scent that I chose as a deodorizer! About $95 for the whole house! I'm not sure if they would be this good & inexpensive in the big city where I live--but in Muncie, I promise you they were WONDERFUL for me!

The only company I will call to clean my carpets! The attention to detail is phenomenal. Mike and…read moreTheresa really go above and beyond to make their clients happy. The floor looks amazing and the mold smell is completely gone! Thank you so much for making my house feel like home again.

From the owner: Specializing in: - Upholstery Cleaners…read more- Carpet & Rug Cleaners - Fire & Water Damage Restoration - Floor Waxing, Polishing & Cleaning - Water Damage Restoration - Cleaning Contractors

Although they are pricier than some others they are worth it!! We had some very old, stained…read morecarpets cleaned when we put our home on the market. Carpets looked new!!!

This company was incredible to work with! How often do you speak to the owner of a company these…read moredays? Mark Beaty was warm, professional, & beyond that compassionate of our needs! We bought a new home (the previous owner had multiple dogs and cats) and we needed carpets cleaned quickly so we could move ASAP to sell our other home. Mark made a special early morning appointment just to fit us into his very busy cleaning schedule!!!! He was very knowledgeable and truthful. He knows his stuff and actually cleans the carpet. Many places Steam only but he went through multiple processes to make the carpets in our rooms look and smell fantastic!!! They were like new! I felt 100% comfortable with my baby crawling around on them. The carpets were soft and fresh with no build up feel! He is thorough! We used other cleaners in the past and were disappointed. Cheaper isn't better. In my HOME I love this job was done meticulously so I have peace of mind for the health and wellness of my family! Thank you so much Mark & Beaty and Sons for going over and beyond; we are so grateful!

I called for an appointment on Monday and was given an appointment for Friday afternoon at 3:00 pm…read more The man arrived 15 minutes late without calling. When I answered the door, he did not speak or introduce himself. He said "carpet cleaning?" I asked him into the house. He asked me "what are you looking at?" I assumed he meant, the area of carpet I needed cleaned. I attempted to show him the two rooms and hallway. He took two steps and said " I can't do it, you need someone with rotors." Customer service stinks, he was rude, unprofessional and I would not recommend the company to anyone. Poor service, NO SERVICE!!!

From the owner: Since our beginning back in 1966 textiles used in carpet and upholstery have changed and so have…read morethe methods they are cleaned and deodorized. Liggett Carpet Cleaning has continuously invested in high technology, state of the art, truck mounted equipment. LLC utilizes the newest technology to steam clean your carpets, using minimal amounts of cleaning solutions, extracting the dirt from deep down inside your carpet, resulting in clean carpet that dries fast and smells fresh. We offer Scotchgard Carpet Protector to help keep traffic areas and light colored carpets cleaner longer. Our system utilizes specialized pretreating and spot removal techniques to remove stains that others can't! Our well trained specialists have undergone background and drug screening for your piece of mind. They respect your home and use extra care when moving or working around your belongings. Larry Liggett brings his forty five years of expertise and is personally on site for every service whether it be a home, multi family, commercial, or institutional job, Larry is always there to assure the highest performance and best results for our customers. Being on site, on every job, assures you, our customer, the best results no matter the style or material of carpet (or upholstery) you have. Larry won't have it any other way. Liggett Carpet Cleaning utilizes only the best equipment, the best supplies, and the best technicians. Larry has thousands of satisfied customers and we guarantee you will be one too

They came out to do my carpets and tile because of bird infestation in my townhouse.they did as…read moremuch and as well as they could do.They even removed 9 dead birds which was not their responsibility.THANK YOU VERY MUCH.,,,

If I could give zero I would. Maybe this is why very little to no reviews. The quality of customer…read morecare is below even average. We got a "deal" paying $75 for our couch and chair to be cleaned. My couch SMELLS horribly!! I can't even handle the odor. They refuse to give me even a partial refund for this poor quality service, putting the blame on amuthi mg but their service of course. Now I have to find another company to fix their mistake! Please take your money elsewhere ! It is not worth it!

I highly recommend the Cleaning Gal for anybody that has anything that needs cleaned!She's very…read moreprofessional very prompt and did such an amazing job. I cannot have asked for anything better. I would say the value of what she saved me from doing & how n how well she did it ,absolutely PRICELESS!!!

From the owner: Hello my name is Jess and I am the momma of four amazing children. I have been cleaning since a…read moreteen but I've always wanted something I could call my own and working a straight 9-5 wasn't manageable with mine and my children's schedule so I decided to quit my job and reach for my dream! I'm a very trustworthy, dependable and hard worker that would love to let you kick up your feet while I get everything else done for you. I'm a detail oriented person that could organize, deep clean, shampoo carpets,wash windows, or whatever the case may be I would love to be of service to you! If you have any questions please feel free to reach out to me and we can finally stop procrastinating and get the job done. Thank you!

Just had the carpets cleaned at the church and Children's Center. They did a super job!…read moreProfessional, friendly, affordable, and excellent customer service. Highly recommend

Robin is the best when it comes to carpets & flooring. He is very knowledgeable and professional. I…read morehighly recommend this company.

I have only used Captain Clean for my carpet cleaning for over 20 years now. They are prompt,…read morecourteous, professional and get stains out that I thought were impossible. You will not find a better carpet cleaning company that is this reasonably priced.

Have used captain clean around 5 times and can't say enough good things. Professional, polite, and…read morealways clean up when done. Accurate estimates and a job well done. You'll think you bought new carpet ;)