Fantastic tour group! They picked us up right at the door of out hotel and we were whisked away on…read morean incredible tour of the city! They allowed us plenty of time to sight-see on our own, gave us detailed history on each landmark in Guanajuato and even gave us a generous amount of time to stop for dinner in San Miguel de Allende. My mother and I went on the tour knowing we had to be exactly back at the bus terminal at 7:30 pm. We let the tour guides (Gabriel Alcaraz who narrated the tour & Jose Luis who was our driver) know ahead of time of our time crunch and they were more than accommodating! The tour was kept at an easy pace but always mindful of the time. We of course made it to the terminal on time to catch our bus back to Guadalajara! Mom and I were so thankful they remembered and did their very best to help us out. Great customer service from Gabriel and Jose Luis. We will never forget their kindness! Fantastic tour!

It is a very bad home tour.....Paid 300 pesos. to help owners rent…read more.. Visited two homes...One Airbnb and one for rent.. Save your money and go have drink at the Rosewood...

Yesterday we went on the House & Garden Tour in San Miguel. Each year, we go on a similar tour in…read morePuerto Vallarta and always enjoy seeing the beautiful homes, while also knowing that money they collect from tours benefits a charitable cause. This was our first time in SMA and we were excited to see some of the homes in this gorgeous city. Unlike the tours in Puerto Vallarta where you typically see 5 homes, the SMA tour only features 2 homes. That was "ok" as both homes were lovely and allowed us to visit two different neighborhoods. Unfortunately, the entire tour was overshadowed by a couple of poor management experiences and one truly unacceptable incident. In terms of the management, they failed to control the flow of people (even though making attempts to separate the groups and having us depart at different times). This resulted in over crowding of the houses. This also resulted in having more people than bus space after visiting the second house so that people had to be standing on the one remaining bus and several people didn't have rides at all. Apparently, they had let the other buses leave without accounting for all of the people from that particular tour group. I could overlook these management issues if it were not for the incident that occurred at the second house. Unlike any other house tour I've experienced, we were instructed to leave our purses at the front door and then we were instructed to follow a particular pathway through the rooms. The house was filled with lovely art so, although a bit odd, it was somewhat understandable. The trouble happened when we went upstairs. At the top of the stairs was as small landing leading to an outdoor patio and a bedroom. It felt like a natural flow to see the patio first. We then came back in and attempted to enter the bedroom when we were confronted by a volunteer named John Hittell that barked at us that we were supposed to see the bedroom first before the patio. I apologized and explained calmly that we weren't aware of that but we would still like to see the bedroom. Mr Hittell, who appeared strangely agitated continued to state that we should have seen it before the patio. I asked why it made a difference, he didn't respond and I continued into the bedroom. A few minutes later I was leaving the bedroom and ready to walk downstairs to conclude the tour but the landing and the stairway were crowded with people so I politely leaned against the wall to wait and allow people to clear the walkway so I could exit. During this time, Mr. Hittell continued to bully others as he had me - interrogating them about whether they had already seen the patio or the bedroom. The entire exchange was surreal. Then I heard him yell in my direction to "MOVE". I couldn't believe I I heard him correctly, so I asked (again very calmly) "did you just ask me to move?" He yelled back that he had. All of us within earshot were staring at each other astonished at this behavior. I then quietly asked for his name as I made my way downstairs. This man has no business in this role. He is perhaps the worst representative this organization could have. Just because someone is willing to volunteer does not mean they have the temperament to be a volunteer. It's unclear to me what made Mr Hittell so exceptionally angry and flustered, but anyone who can become so unhinged with no provocation seems unstable and should not be interfacing with the public. I will not be going on any future tours with this group until they remove Mr Hittell from their roster.

We had a very short time in San Miguel and had the most amazing tour with Marimar. She is fluent in…read moreEnglish and Spanish and very knowledgeable. Beautiful historical sites in San Juan with interesting history and stories. Marimar did just the right amount of talking, without overwhelming. In addition to historical sites we visited a shop with amazing and delicious varieties of chocolate ice cream - red wine and chocolate, mezcal and chocolate (oddly delicious!) had a coffe break in an absolutely magical location, quickly toured artisan market (Will go back later to do more shopping) She recommended an incredible restaurant with astounding sunset vista. HIGHLY recommended, tour was fabulous! Our day in San Miguel was unforgettable thanks to Miramar!

I used Daniel's service to and from Mexico City to San Miguel de Allende. Both drivers were…read moreprofessional and on time. Very clean and comfortable cars for the drive. Daniel was great to communicate with and confirmed the day ahead of each ride. Recommend them and will use them in the future!

Easy to communicate with in English and very reliable. They have good reviews for a reason. The…read moredrivers were extremely punctual and the cars are luxurious. They have 2 car options: full-size sedan (perfect for 2-3 people with 2 large suitcases and a carry on suitcase in the trunk) and suburban. I used them three times during my most recent trip to Mexico and I would absolutely use them again in the future.