Tim was very thorough explaining things he found that should be replaced. I appreciated the…read moreinformation and allowing me see the issues.

had old truck that worked on he installed the part on the truck fast and was out the door the next…read moreday

Wait 15 minutes on phone after they answer and ask if ok to put on hold. Decide to jump in car and…read morestart down there and just before I get there they pickup and I tell them what I need. Guy says yep I have a lot of them. Get to store and note there is no one in store except two counter guys. (Wonder why I was on hold so long) I ask for my part and now they don't have any in stock. Sorry bud. Second time bad experience in this store.

Even if you are not in the store be wary. If the drivers get in turn only lanes they will go…read morestraight, cutting you off and almost causing an accident.

I own a local business in Bismarck.. We have several company vehicles and always have them serviced…read moreat Northwest tire.. Customer service is excellent and they always get my trucks taken care of right away! I highly recommend this shop.. Ask for Kris Bauer.. He is an amazing sales associate! Anton Capital City Exteriors

I dropped my vehicle off 2 weeks ago and was told by NW tire they would contact me immediately…read moreinforming me of what the issue was. I have called 4 times since and they still haven't even looked at it. Every time I get a different excuse as to why I have not been contacted and why they haven't even looked at it yet. Not the type of service NW Tire is known for. Highly disappointed in their lack of communication and service.

I went from no charge to charged up for no charge. The…read moreservice here is really unparalleled! Not only did they test my weak car battery for no charge, they swapped it out for a loaner battery at no charge, and then charged the battery for no charge! That's three opportunities to charge me for something all provided as customer service. And on a battery that wasn't even purchased from them. In addition to that they also carry an unusual battery that I have been looking for, and is apparently hard to find. So top marks for inventory, and top marks for service.

Speed.... the amount of time it took to get me taken care of was amazing. 2 new batteries in a 13…read moreDuramax.? 4:30 on a Friday ?? Out the door in 35-45 min. Price was fair. Excellent knowledge of their product. Pointed out the good AND bad of a particular product. At one point I asked a question that he didn't know the answer he found out, and got me correct information. Think that was Kyle. Another chap with an accent. did a great job with install and sales. Good crew. Another man helped as well Nick?? Maybe. Knowledge, Honesty, Brutally honest. All of them. Thanks Guys.

Absolutely worst service I've received in my life. Called ahead of time to make sure what was…read morealready pulled was indeed ready . Got rudeness on the phone and not a clear answer. Showed up at 2 pm. Everyone sat there and ate and paid absolutely no mind to me. I asked for the parts that had been previously asked for and the guy said yeah well I'm taking lunch. Every man there took lunch at 2 pm and wouldn't speak or even look at me. Never had so much blatant disrespect in my life. Do yourself a favor , if you're a woman , DONT go here . They are sexist pigs.