I used them for over 7 years and unfortunately finally had to find another firm due to their lack of professionalism. 1- their costs keep going up and their customer service keeps going down. 2- I paid a bill that they keep sending me an invoice for... despite the fact that I showed them their own receipt for the payment. I have left voicemails, emails, and comments on their own portal and they continue to send me the same invoice (it's been well over a year since I paid it). They never call back or respond but keep sending me the same exact invoice via email and snail mail. Their entire job is supposed to revolve around book keeping and accounting and they clearly can't even handle thier own accounts or numbers... let alone yours. read more