From start to finish, my experience with Cardinal Plumbing was outstanding. I began by getting…read moreseveral quotes for replacing my old tank-style water heater with a new Navien 240A-2, and James from Cardinal immediately stood out. He was incredibly knowledgeable, patient, and thorough--he offered more insight than anyone else I spoke with. His professionalism alone made choosing Cardinal an easy decision. When installation day arrived, I received helpful notifications letting me know exactly when the team would show up. Zach White and Logan Mossman arrived right on time, and both of them were so polite and thoughtful. They slipped on boot covers the moment they walked in and took the time to really listen to what I wanted. I asked that the HALO ION-6 be installed on the main line so the whole house would benefit, and they understood immediately why that mattered. They also worked with me on how the gas line should be routed, and they handled every detail exactly as I requested. Their workmanship was truly impressive--clean, tidy, and so well-organized. You can tell they take pride in what they do. Even better, they kept the mood light and fun, singing along to "Dude (Looks Like a Lady)" while they worked, which made the whole experience feel surprisingly enjoyable. Everything was done professionally, beautifully, and with genuine care. I'd give Cardinal Plumbing a 5/5 without hesitation, and I'll absolutely be using them again. Highly recommended!

Horrible experience. Had a toilet leak that leaked into our kitchen. Thomas arrived and was very…read morepolite. He took a picture of the hole in the ceiling then a picture of the toilet upstairs. He told my husband it would be $360 to remove the toilet to see what was wrong. My husband specifically asked ok so if you remove the toilet do nothing and put it back it will be $360. Thomas said yes. He said if he had to replace the flange it would be a little over $900. My husband asked him to leave. The "service" call included no service. He only took 2 pictures and did nothing else. The service call was $70. So we basically paid for him to ring the door bell and take pictures. No diagnostics done. I called the company and the manager called me and said he wanted a mutual resolution. He offered nothing but an explanation of how much his truck cost and his overhead which is why we had to pay the "service" fee even though they did absolutely nothing but take pictures. He must have "explained" his overhead to me 5 times and thought what his plumber did was acceptable. Called a different plumber. He came out and fixed the problem in 30 minutes for $175 all included. Under no circumstances would I use this company. They are not honest and definitely over charge. BEWARE

Had a break in a water main line, which needed a repair. Contacted Walch Plumbing which was able…read moreto excavate the area and make the repair. The only issue is based on my experience a two week for the repair was difficult for us to accept.

I initially contacted All Things Electrical to repair the wires in my weatherhead after a tree fell…read moreon our power lines. He came out within 30 minutes and got to work. He then discovered that the Ameren contractors messed up and crossed our wires. He corrected Ameren's mistake and and called Ameren himself and waited with me until Ameren came out to verify and restore power. As it turns out, when the Ameren contractors hooked up the wires incorrectly it destroyed some of the electrical items in my home. So I also had him come out and replace our bathroom fan and a GFCI that Ameren's people destroyed. He was professional, honest, knowledgeable, and fairly priced. I would recommend this company to a friend or family member without hesitation!

I am sorry to say that I had very bad service from Casey and All Things Electrical. I am a 63 year…read moreold single woman that has to work everyday. I needed a person to look at my home electrical. My water heater fried so bad it had flame marks all over the top. The plumber said I needed my electrical box checked out because my breaker didn't work and could of made my home burn. So I waited a few days for the plumber. But he came right on the time he said he would come. Then after him telling me that I need everything checked out. I called to get a person to check the electric. Casey answered the phone and said he would be at my house at 7:30am. Well at 8am I called and left a message to call me or text if he was coming because I needed to let my work know when I was going to be there or if he wasn't coming I would just go to work. NEVER called back. I have called 5-6 times over the day and no returned calls. I am not a mean person so if he would of called or texted and said something came up I would of been ok with that and we could of found another date or I could of called someone else. But no no calls or text. I think this is so low. I would of worked with him but I needed my electric checked out so my house wouldn't burn, So I can take a shower and run my dishwasher. but I can't. I had my hopes up that I wouldn't have to go the guy to shower. I explained all of this to Casey. When someone or business gives you their word and then puts you in more of a bind, that isn't good. Now I have someone coming I hope on Tuesday. Wish me luck. But Casey isn't a man of his word. Sorry to say.

Darren gave me a bid to repair some drywall where a leaky upstairs bathroom had leaked in the the…read moredownstairs drywall. Said he could make it look like it never happened. He was true to his word. Cant tell there was ever damage.

Top-notch company. Excellent customer service works around your schedule. Employees are great. We…read morehad a porta potty delivered and they worked around our day and time that worked best for us. They even started earlier just to accommodate us.

I called when our AC shut down in our rental property and in very warm temperatures. When I called…read moresomeone actually answered the phone. They obviously got the message to him and he was able to show up within 30 minutes.

If you own rental property in moro il on oak st. This is the worst property I lived around the…read moretrees are over grown and its out of site.

I just had A/C problems, Carson set me up with Chris, he came out 2 days in a row, thought first…read moreday fixed issue, but recurred so came out again, fixed it within an hour and the cost WAS MINIMAL.. so glad I discovered this great service. I will use them for every home repair from now on- very pleased !

And did not they were supposed to show up on Monday I got called to reschedule today and they're…read morestill not here not very dependable and you can't get a hold of anybody to check on itDid

We moved to another house with a shower that hammered every time the hot water was turned on. Three…read moreplumbers looked at the shower but couldn't fix the problem. We paid them to install a new shower head and an expansion tank but neither fixed the hammering in the pipes. Scott Crawford took the handle off and found a broken valve. He installed a new valve and the shower works perfectly. Highly recommend Scott and Crawford Plumbing.

First of all I'm a positive person and a positive reviewer. I was so happy that Scott came lit…read morequickly and gave me a bid. What a great first impression. After having a miscommunication on the job. He left me hanging and quit communicating. I was more than willing to work with him. And be flexible. Because I work in customer service and understand these things. So speaking as a professional, I don't think his behavior was professional to Just leave me hanging