I always appreciate the great service and communication. You can tell they really care and put the…read moretime and effort into helping you.

Here is an agent that really doesn't care about the person only the money. We had been with…read moreAmerican Family since about 1984 or 1985 with a great guy in Augusta Ks and he retired and Wes Sawyer took over the business. Needless to say after my husband passed and then I retired and I moved to Wichita from Andover mt insurance just kept going up. The response was always we gotta pay for all the wrecks and other accidents and then it was you reached age 70. I have never had an accident so no claims my daughter who is on my insurance was hit by another person not her fault. Anyway while talking to him it was as if I was a bother. So he informed me that go and get it cheaper else where so I do. When your Agent can't and won't even attempt to help you go somewhere else. I did.

I am sharing this to inform others who may have received a recent agent change notice or similar…read moreemail from this agency. I never gave permission for this agency to store or process my personal or health information in their system. I had previously worked with an agent who is no longer with this agency, and due to a material life change, initiated a policy change and change to my agent of record in early June. Despite this, July 1, I received an email implying that this agency was still involved with my coverage and that a new agent had been assigned to me. Out of concern for my privacy and data security--particularly due to the sensitive nature of health insurance data--I submitted a formal written request to have all of my personal information removed from their systems and asked for a record of who had accessed it. I also requested any documentation they believe authorizes them to retain or use my information. To date, I have not received a response. However, I left a review similar to this one on Google Maps/Reviews to which they responded stating they "never access or use personal information without appropriate authorization". Having never given consent to ICT directly or indirectly, this statement is untrue and could be misleading to current and future customers. If you're in a similar position, I recommend verifying who currently manages your policy and, if necessary, requesting confirmation in writing. It's also reasonable to ask for your data to be removed if you no longer do business with them. I'm not alleging misconduct, but I believe consumers have a right to know where their information is and how it's being used. My goal is to ensure others are aware and empowered to take similar action if they choose.

My interpretation of what they said verbally was different than what was in the fine print, this…read morecost me big $$$. I was told it was my fault. Would not recommend this company with your family's insurance they might mislead you too

I have a claim that Progressive (my insurance company) is giving me the run around on. Robin Liu…read moreis the Progressive Representative working my claim. I made several attempts to contact her for an update on my claim. After more requests for her to call me for an update, she finally sent a text. She is saying it will be 3 years before I am paid out. I asked for her Supervisor's contact information and she refused to provide it.

We bought a house using Kevin "Scooby" Hutchins' wife Stephanie Hutchins as our real estate agent…read more When we were dissatisfied with our current insurance agency's quotes (State Farm) for homeowners insurance, we asked Stephanie if Scooby could call us and give us a quote. He called within a couple of hours, on a weekend, and gave us several quotes. He walked through the details of each quote with us, and made sure we understood EVERYTHING. Including why rates vary, what the claims process is like, how much making a claim will cost us in the long run and how to balance that with the deductible. etc. He was detailed and thorough. He stayed on the phone with us for about 2 hours, but never tried to hard sell us. He was willing to spend that time with us even though we weren't his clients yet. I was super impressed and we decided to go with his agency. Then a couple of weeks ago a man in my mom's church had his house burn down and Scooby is his agent. My mom told me that Scooby has been personally handling his claim and making sure he is taken care of. Scooby has shown us the best customer service of any insurance agent we have had. I highly recommend him.

From the owner: How much could you save? Call for free quote now!…read more As a Personal Financial Representative in Derby, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

We transferred our account from Denver when we moved here, been a long time customer of State Farm…read moreand I recommend their services, everyone has been so nice and helpful.

From the owner: Your Local State Farm® Agent Will Listen To Your Needs & Help You Tailor A Policy Just For You! Get…read moreYour Free Quote & Learn About All The Discounts Available To You! Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today.