The store is smaller than I thought but that wasn't an issue because their inventory is amazing. Boots, jackets, hats, belts, they have it all and they have some pretty amazing things in there. I bought a belt, 3 leather jackets and some boots. My uncle wanted a pair of cowboy boots so I took him here. The employees are so kind. We went in on a Saturday. When I tell you the customer service is AMAZING I mean it. read more

The owner helped me size a pair of boot as I brought in all my boots to see what he thought. Then lo and behold I saw a belt I wanted to buy elsewhere and I bought it from Helen's. He gave me free advice on my boots and I'll definitely be coming back! Thanks so much! read more

Just left Helen's Leather with a new pair of Blundstone Boots and the biggest smile on my face. Thank you, Gregg for an awesome experience. read more

Helen's Leather - Blundstone Boots - Leather Goods Near Me - Boston, Massachusetts

What a phenomenal place! I had bought a rather expensive leather dress on sale, upon removing the security tag, I realized that the tag had covered up a noticeable, fairly serious "rip" in the leather, enough that I was prepared to let it go...but then took a leap of faith that someone might be able to fix it, negotiated another 30% off and walked home with it, where I proceeded to breath into a paper bag while googling for someone to fix it...oh yes, that would have been a 30% discount tied to a "final cannot bring this back ever" sale. After some yelp reading and internet searching, I ended up at the doorstep of Helen's Leather on Beacon Hill and what can I say....they were great. I emailed them some photos, they responded very quickly, I dropped it off and Lisa, the owner, did a PHENOMENAL job. Yes, ALL CAPS on that one. I mean, look at the before photo. It is the same dress, just shitty lighting, one is nighttime with no flash and one is daytime sunny day. But let's ignore the color, you can barely see that there was damage!! It was also very affordable and quick! Super place! I could not be more impressed and intend to take a few other leather products there! read more

Helen's Leather - Same dress, different light situations...but seriously! BARELY A MARK! - Leather Goods Near Me - Boston, Massachusetts

The owner was amazing. He was so helpful and knowledgeable about leather and everything else in the store. He had a wide variety of all things western style. Would definitely recommend this store!! I wish I could give six stars. read more

Fully recommend the place, the owner helped me pick out a great jacket! #supportlocalshops

Absolutely one of the best boot stores in the country. Runner up is Heritage Boots in Austin. I miss Greg but it remains a NE gem. Nothing but very high quality boots and other leather goods and accessories sold here. Mark read more

If you want to buy a pair of cowboy boots without leaving New England, there's only one place to go. And you can get there from the Red Line's Charles/MGH T stop. Just about one year ago, I attributed the barking void in my life to not owning a pair of cowboy boots. I asked a sage fellow -- wise in the ways and means of men's fashion -- where to go. Almost offended by the question, he told me about Helen's Leather. Sounded like an S&M shop to me but, hell, the least I'd get out of it was a quality whip. What a wondrous little shop. It's awfully small -- I couldn't imagine being one of more than two or three customers -- but they use their vertical space well and offer an amazing selection of cowboy boots in all shapes, styles and price ranges. Only in the market for boots and needing to stop short of transforming completely into an urban cowboy, I passed on a complementary selection of slick boots and hats. The patient, engaging and knowledgeable employee helped this greenhorn to select an introductory-level pair of pointed-toe boots and gave me a quick primer on maintenance and how to deal with wear-and-tear. An older gentleman, also quite genial, did the ringing up and generously tossed in a small bottle of protective solution gratis. I hereby declare Helen's Leather the official provider of cowboy boots (and additional accoutrements) for The Rune. I should probably send them a plaque to that effect ... read more

They did an excellent job of sewing this jacket up. Seems like it wasn't ripped up in the first place. My friend is bigger than me so he tried it on as a 'joke' and i had to help him to take it off since he literally put his arms through the sleeves. I just took it and put it back on. I didnt know the shoulder was ripped until the next morning. I was livid. I was like if for some reason they can't repair it you (my friend) would have to buy me a brand new one ($1,000 jacket) and his jaw dropped. But it got repaired and i told him its $50 and waiting for him to pay me back. Thank you very for the superb service. Satisfied customer. Good thing winter was over and i was like 'literally take your time!' Will come back again for more leather repair services. read more

I never even knew this place was there but I was walking by the other day and stopped in on a whim. The guy there told me they were the number one distributor of Cowboy boots in New England. Who knew? What can I say, I love a guy in Cowboy boots and we had been talking about getting a pair for my husband. Both gentlemen working there were very helpful and they helped me decide on a gorgeous pair of boots for him. I surprised him with them for his birthday and he loves them. read more

Nothing but high praise for Greg and Helen's Leather. I'd been researching and looking for a Schott leather jacket for weeks when I found Helen's online. I emailed Greg to get more information about what they carried and he encouraged me to visit the shop to try the jackets on for sizing. Greg offered to order the jacket I was interested in even though he doesn't normally carry that model. To make the deal even better, Greg ordered two sizes for me and matched Schott's 15% off coupon without hesitation. The jacket arrived two days later and I've barely taken it off since. I wouldn't have been as confident in the order if I hadn't been able to try on other Schotts and have the option of two sizes to choose from. To be able to buy it from a local dealer was icing on the cake. Whether you're looking for a top quality leather jacket or a great pair of Cowboy boots, Helen's is your go to place. read more

Great local business. Craig is fantastic. I have been wearing cowboy boots forever and finally decided to get a new pair and was looking for something a little bit different. I wanted a heel, and something a little dressier than your standard 1883 Lucchese. So we looked through the catalog together and he suggested a Dan Post boot he didn't carry in store. As a result he ordered them for me (in 7.5, 8, and 8.5 just in case my regular sz 8 didn't fit!!!), with just a $100 deposit down, and if I didn't like them I would get a full refund---now that's customer service! A week later I got a phone call and they had arrived and they were perfect!! I get so many compliments on them on a daily basis! Additionally they do great boot restoration, I took a pair of destroyed Frye boots to him, and they came back looking brand new! Highly recommend! read more

I love this place! If I could buy every pair of cowboy boots in here to make my country girl heart happy, I would! However, I would also be the best dressed homeless person in Boston (on my feet, at least!) The boots they have have are out of this world, amazing. I did a LOT of research before purchasing my Lucchese boots and couldn't have been more pleased with the ones I bought. They are gorgeous and the leather is so soft! I wish I could wear them every day. If you are looking for a quality pair of cowboy boots, you won't be disappointed. read more

The selection is not just limited to leather cowboy boots. They have a wide selection of leather bags, jackets and coats, cowboy hats, etc, and all items made by craftsman in the USA. Although Greg is no longer working at the store, the current manager, Emina, is just as great and wonderful. She is super friendly and is very knowledgeable in explaining each leather good if you have any questions or concerns, like proper condition and care. She goes above and beyond standard customer service. If an item is available, she is willing to help you locate online and order it for you. It's a store that I highly encourage people to visit and shop at while walking through Charles street. read more

I went into this store looking for a black leather moto jacket, specifically a Schott's jacket (as I had done some online research). Lisa, the owner, was there and had me try on several different brands, which I appreciated as the Schott's is quite pricey. However, I still liked the Schott's the best, but sleeves are always too long on my short arms. Lisa said she could alter them for me, and I could pick up the jacket a week later. Well today I picked up my new jacket and couldn't be happier. Lisa did a fantastic job! Though the jacket is pricey, it's top notch quality and will last forever. I'm so happy this store is still here after many decades. Lisa and Greg really care about their customers and are the best! They truly want to make sure you are happy with your purchase. It's a true gem in Boston. read more

I've been shopping at Helen's since 2003. Greg who is now coming back a few times a week, is an expert. The majority of my boots in the past were all custom order Luccsese's, however recently been buying off the rack. The staff are very helpful, knowledgeable, and have an amazing attitude. I have purchased over 20 pairs of boots from Helen's. This place is the Mecca for Cowboy Boots in New England! read more

Walked in to check out some of their Schott leather jackets, expecting to see only a handful of jackets that probably wouldn't be my size. To my surprise they had a fairly large inventory on display in different sizes, styles and colors. Not sure if the gentleman's name there is Greg from prior reviews, but he was very helpful and very patient as I tried on several jackets and vests and just browsed around the small shop for an hour. He also knew what he was talking about and was very familiar with the brand. He is a pleasure to talk to and I eventually purchased a Schott 141 which was priced lower than Schott's website. It was a perfect fit and a great shopping experience. I wish more small and large businesses were run this way. Great customer service and a good selection of jackets, boots, belts and hats. I'll shop here again whenever I'm in the area! read more

Much like all that post here. I experience nothing short of exceptional service every time I go to Helen's. The selection is unparalleled in New England for boots. It is amazing how they actually stock most everything (high end boots, belts, gloves, shirts, and hats). Greg is knowledgeable patient and will not oversell or undersell just for the sack of taking your money. These people really care that you like, enjoy, and feel good about your purchase. I can say I totally enjoyed my experience here and each time I wear my boots I feel great and the boots fit perfect. It is great that this place still exists in a time where brick and mortar stores that are owned by people have almost completely disappeared. The personal touch is amazing as it should be when buying a good pair of boots. I would recommend this store to everyone. read more

I took my grand children to Helen's Leather to purchase Western boots as a back to school gift. My granddaughter is ready for high school and she was able to purchase a pair of "good" boots. Think her feet have stopped growing. Our grandson, age 12, wanted a pair as well, but, we told him he had to wait until his feet stopped growing. Yet, when we arrived at the store, our sales person found a kids pair, good looking, but not as pricy. He was thrilled. We received amazing help, patient with their individual needs. My grandchildren left in high spirits and I am sure this will not be our last visit to this authentic leather shop. read more

This is 'the place' for real boots in Boston. Expert and friendly service. Terrific selection and in-depth knowledge make this shop like no other in this area. Nice selection of leather coats, hats and western wear too. Highly recommended. read more

By far my favorite store in Boston. Not only do they have great leather jackets from Schott, but also Greg is awesome! He's patient, very knowledgeable, gives great advice on the various store items including the different kinds of leather, and gives a fair deal on the prices. I can't recommend this place enough. read more

Greg sold me the last pair of indian-head/buffalo nickel bootstraps in the shop. They're PERFECT and make my boots come alive! He's a great authority on everything leather and very nice to talk to. If you're coming to Boston for a visit - you MUST come by Helen's Leather! read more

A legitimate, authentic leather shop. Absolutely the best place in Boston to buy cowboy boots, leather belts, or pictures of John Wayne. The people who worked there were incredibly helpful and warm. Incredible. read more

This is a great store, I saw the reviews on here and decide to check them out. They're small but well stocked and the service is great. I bought a pair of great cowboy boots and plan on returning before I leave Boston for good. read more

Great selection and the sales staff is as friendly as they get! Well worth a stop over if you are in the Boston area!

This store has the best selection of cowboy boots that I've encountered on the East Coast. They have a large number of interesting and quality boots, including for women. I have been to numerous stores looking for a pair of *interesting* black cowboy boots, and found a wonderful pair here. Service was excellent, too, and the price on my new boots is reasonable considering they are so detailed and unique. Thank you! read more

Was incredulous when I first visited this this place a few years ago. Where I grew up, it wasn't unusual to wear boots everyday and we had boot stores the size of Costco's. Especially being located in Beacon Hill, I expected this place to be a high end boutique of "fashion" boots. While they have a few fashion forward/trendy boots, this place is the real deal. Given its size, they have a decent selection of quality boots. The best thing about this place are the folks that work there - especially Greg, who I think has been there for years. Great customer service and they really know boots. read more