Wow what a cool place! It's a little out of the way from the old city center but it's definitely…read moreworth a visit. The show room is beautifully decorated. I walked around the store just mesmerized before one of the staff members greeted me. Unfortunately, I had to limit myself to what could fit in my carry on bag. It is pricey but everything is handmade and is not cookie cutter perfect like something you would get at a big box store. Some of my favorite pieces included their plates, vases and bowls. I love that they only glaze the inside of their pieces. It creates this rough unfinished exterior with a smooth glossy interior. They have a couple different lines. Including one with more neutral colors, "raw," which is made from the scraps from the main line. No piece is exactly the same color. The store opens into the studio so you can watch some of the products being made.

This branch of BIPA had a great selection; they had an especially good variety of solid shampoo…read morebars, as well as other items I'd normally find. Service is a bit slow. Usually the counter for checking out & paying isn't staffed, so you have to wait until an employee comes over in order to pay.

One of the biggest subsidiaries in Austria, but also one that offers the best quality…read more The prices are good like at all KIK stores. The only negative part was the salesgirl, the most unfriendly young woman I have ever met. She treats you like you can stay for a few minutes and leave your money there, but that's all, ask no questions, don't dare to stroll around and have a look at the products. The worst is, if you want to try on a piece. The arrangement of the products, the range of products, the structure of the shop, the quality is the best I have ever seen with KiK Austria. If you tell the girl that she should do her job - then everything would be perfect!!!

Charming little chocolate shop in the busy shopping district of Vienna, but kind of off the beaten…read morepath. It looks truly like an authentic and original Viennese chocolatier. Yes it's pricey but worth it for tourists like me. Definitely check it out if you're in the area. The staff is friendly and will happily answer any questions and point out their suggestions.

This was one of the chocolate shops that we stopped in. We knew that we would be back in time for…read moreEaster so, we were going to build the most decadent Easter basket for our son when we returned to the states. The chocolate is still made by the same family that has owned the shop for generations. This chocolate shop has drawers of chocolates to sift through. This used to be a button shop for the royalty. The drawers were full of buttons that the royalty could pick from to be on their clothes. Now the drawers are filled with buttons of delicious chocolates. The staff was extremely helpful and very pleasant. Besides, who could be sour in a chocolate shop. It was some of the best chocolate we have ever had. We are keeping the hot chocolate mix for our trip to Tahoe later this year. It will be a way we can relive our amazing trip. I wanted to say thank you to the staff for being so friendly and helpful in selecting our chocolate. I gave it one Euro sign, but you could easily get carried away in here. We spent over $40 of chocolate because we knew we weren't going to be back anytime soon.

This is a nice garden center. They have quality products but can be a bit pricey at times. The…read moreservice is usually friendly, but they do have grumpy days. Sometimes they make special discounts if you're buying alot. At Halloween they have nice pumpkins and little heather plants stained in bright colors. They have seasonal flowers and plants as well as vegetable plants, herbs and even dwarf fruit trees. They also have a nice little Japanese garden complete with fish pond and bridge which can be entertaining for the kids.

Very bad service , the boss lady was rude and unfriendly …read more The dresses are average and are not Handled with care so many are not in good shape

Soooo beautiful dresses! You can find dresses for every occasions from casual party to wedding, for…read moreconcerts, performances, and disco parties too! The staff are super friendly and helpful, they will assist you accordingly to your requests and are very patient too! They will also tailor dresses to match your size. I had a dress tailored and they did a fantastic job! They didn't just cut the dress shorter, but they re-designed the dress beautifully by adding rhinestones as decorations. The prices are around 300-400€ for long ball gowns, 100-200€ for shorter cocktail dresses and of course wedding dresses can be much more expensive. Yes, the prices are a little higher than other dress shops that you can find in Vienna but balina's dress designs can't beat! You will be wanting every dresses there!! They also sale elegant, formal shoes, clutches, bags, and kids dresses. Be sure to check in the store when they have sale! You can also shop online although I would recommend you to go to the store to look and try the dress on first before buying. Oh, and a great function on their online shop: if you find a certain dress that you are interested online, you can check the availability in the shops! All in all, Balina would be my number one place to buy dresses!

Very friendly staff and great quality products! Not a big store but they still managed to make most…read moreof the main things from their series available. They have small containers for you to freely get some samples of lotions, body butters etc... I love all the body shop products and definitely recommend all of you to try them!

I came into Steffel because I knew they sold the brand of watch that I own. My watch needs a new…read morebattery, and I went to the desk displayed/sold watches. I asked the saleswoman in that section if she could change a my battery, and she said, "No. You have to go to a Jeweler for that." O.K., that's acceptable. What wasn't acceptable was when I asked her where the nearest jeweler was located... how do I get to one? I told her I am not from here (although I have lived here for about a year, but I didn't tell her that) and she looked at me, very serious, and proceeded to ask me, "Do you have a cell phone? Get on the internet and type in 'nearest jeweler'..." She was still talking, but I had begun to walk away at that point. THIS is by far the rudest, of rude interactions with customer service that I've ever had. Even on a bad day, this is NEVER an acceptable way to talk to a customer.

Very disappointed experience at this department store. I just bought a Chanel lipstick for my…read moresister and 5 minutes after I found out it was not what she wanted and decided to return it. The ladies at the makeup register rudely rejected my request stating that they accept no returns! Even 5 minutes after a purchase!!! Wow!!! Never again will I step foot in this store of entertain the idea to purchase ANYTHING from their makeup department. Very low bar service and a major disappointment! Stay away and purchase your make next door from Douglas!!!