it does good work at keeping people healthy. but why on earth would you make patients wait so long?!read more

Doctors I have had there were fine, but the two receptionists should have been more welcoming…read more Their faces looked like they were judges or warriors who had a battle field furies. When parents take their children there, especially after a long working day, they must be stressed enough to not feel acceptable seeing two unemotional faces! Do better, girls if you guys want to have your customers! in

I'm always grateful for the Center's weekend hours. Whenever my son visits during school break or…read moreon the weekends, it's the only option he has to get checked - between campus work and classes. The wait time is never more than a half hour even when it's super busy, and the ordering of Rx for pickup at nearby pharmacies is so efficient, we never have to worry about it not being available by the time we get to the store. The front desk guy and the staff have always been professional and personable. I highly recommend it to everyone.

I saw a young lady named Sarah. She was well educated, handled my sinus infection beautifully!…read more Because I have a complicated health history I will use an internist as my PCP, although I strongly considered using Sarah. I am so happy to know this walk-in clinic is available 7 days a week!

We've always received excellent care here. Me, my husband, adult grandkids - they're here for us…read morewhen our PCP is closed. Thank goodness for masks - and MANA Healthcare! It's so helpful that all our records are in their system.

Made an appt online for acute leg pain early Sunday. Got dropped off, but they refused to see me on…read morea weekend. Told me to go somewhere else even though I had made an appointment online. They did not give me any other recommendations or help even though I asked. Maybe they are more helpful once you get behind the desk, but I didn't get the opportunity to experience that Walked home. At least it was a beautiful day so there is that to be thankful for.

MANA has a mission s that says they want to provide excellent healthcare and they will treat…read morepatients like family. That's not true in my experience. After seeing a certain doctor for a couple years not to mention any names but his initials are Andrew Coppola I asked MANA to start seeing another doctor cause I was tired of being disrespected by this one. I thought it was a fair request. I got a certified letter in the mail in a few days saying I wasn't welcome at MANA anymore. I called the office manager to ask why and was told "because you asked for another doctor. The doctors all work together and if you don't want to see a particular one then you can't see any of them." I guess it's just too much to ask to have a doctor that isn't rude, childish, and has a bad attitude. Do yourself a favor and find healthcare somewhere else.

This is really an excellent medical clinic. The office staff are efficient, there is a large…read morewaiting room, the waits are short, and my doctor is a very good listener.

I went to Karas Health in Fayetteville today as a new patient for my annual Wellness Check Up and I…read morewas tremendously impressed! The ladies at the front desk were very friendly and courteous and I had no waiting. Dr. Abby was amazing! Finally, at my age of 65, I have found a Doctor who is genuinely interested in me as a patient and as a person. Her examine was very thorough and she took time to answer my questions, rather than rush to get me out the door so she could get on to her next appointment. I especially liked the fact that the clinic is not directly affiliated with a specific hospital. Here is a clinic that exists to provide care to their patients rather than provide referrals to a hospital! I wish I could remember the name of the wonderful lady who did the blood draw for the blood test and just want to say she was great! Thanks to her skill, the procedure was virtually painless! I HIGHLY recommend this clinic...5-stars!!!!!

Dr. Karas and his team of rats are a liability to this state. I went in for help with anxiety and…read morewas offered a medical marijuana card. I declined. He asked well what do you want, I said Lexapro. Red Flag #1. Dr lets patients prescribe #Red Flag #2 marijuana can help with anxiety and sleeping are you sue you don't want to try? Patient: I'm not opposed but don't feel that's a helpful plan of action given the situation. My situation escalated into panic attacks. He prescribed me Clonazepam. It was needed and appropriate. He also stated I would have no problem getting a refill. Unfortunately, it was a problem and his associate ripped me off a black label medication cold turkey and put me on something completely ineffective The day before flew out for a business trip, despite me educating the PA, and asking for 4 more doses to get through a high streas trip. He ignored my concerns, talked over me and pushed pellet therapy, despite the fact I had just had a full panel work up at a reputable medical practice, They patted me on the head and sent me on my way assuring me this new med would work great. Well guess what?!?! It didn't, I had a full blown panic attack on the Delta plane at XNA and was left to crash and burn. Those are cold hard facts. Saddly this is only part of the negligence and malpractice I encountered. Stay tuned, for the book and the movie. I will not be sweeping this u see the rug sweetheart.

I have been a patient of Dr. O'Connell for many years now and I have had only great experiences…read morewith everyone there. The front desk staff are friendly, helpful and always willing to try and find you an appointment time and day that will work for you. Dr. O'Connell's nurse is very patient and handles messages that I send her (frequently) in a timely manner, often within a very short period of time. Kristi is extremely helpful, knowledgeable and does a fabulous job. Dr. O'Connell is the best doctor, by far that I have ever had. He is truly concerned about and committed to his patients. He does everything he possibly can to meet my needs, answers questions truthfully and explains everything to my satisfaction. I just can't imagine having a better experience anywhere else then I do at MANA North.They are all pretty amazing professionals! Thank you for all that you do. Veronica W

The front desk staff, when not gossiping about their most recent dates, which I had to listen to…read moreone day while they could not seem to get a follow-up appointment scheduled and my copay processed is rude and inconvenienced by the simplest of questions. They act as though they are too busy to help. I guess they are too busy discussing their social lives! I would send messages through the portal for an appointment and they seldom responded in a timely manner. If they did respond, they give you excuses to cover the fact that they ignored or forgot to check the portal. If you need anything within several days that is not going to happen. They will refer you to their MANA Urgent Care clinics because it is apparently too hard to schedule you with your PCP. Random charges are affixed to your account for asking a question through the portal. I have never had this happen at any of the MANA clinics before I switched to MANA-North Fayetteville. If you leave a message for the clinic manager she won't call you back. I am done with this circus I have another PCP lined up out of the MANA system. The office experience ruins the entire clinic. This review is not a reflection of the care that I received from Dr. Abby Baldwin or Dr. Lauren Thompson both are wonderful doctors and I strongly reccomend either. If you want a rude administrative staff and an office manager who does not return calls to simple questions then this is your place. Common sense and patient service seems to have left the equation.

May need to update your false or "just walk in" phrase. My sick child and I "walked in" before 6pm…read moreway before closing time. I came here after going to Medexpress down the road sadly they are now closed and got bought out by Mercy. On their door it directed us to go to Mercy. We approached 3 unfriendly staff members who quickly tried to get rid of us by saying they had no appointments available and they would be able to get my daughter in the following day at the Springdale office which is an additional 25 mins further away from home. The lobby had maybe 2 people waiting. I would understand if they were bombarded but that was not the case. There were more staff members sitting around than patients waiting. Needless to say I was turned away and my child was not seen.

I came into their clinic on Sunday, 1/26. I was prescribed antiobiotics and they sent it to Harps,…read morewhich turned out to be closed. I immediately called to get it transferred to a pharmacy that was open, as I needed the antiobiotics for extreme pain I was experiencing and had been for almost a week. Come to find out they never called it into the correct pharmacy. They actually sent it twice to the one that was closed. Monday morning I am calling this urgent care along with both pharmacies where the mix up occurred. I was informed by the pharmacy that had been closed, Harps, that they had gotten my prescription called in but then the provider called to cancel it because it had presumably been "filled somewhere else". It had not. The other pharmacy, CVS, informed me that no one had called them and no information came up under my name. My prescription was now no where to be found. I called back the urgent care office to get it fixed. After almost 24 hours of not getting my prescription, they finally said they would recall it in to Harps pharmacy. After about 20 minutes I called the pharmacy to see if my prescription was in, and it had in fact not even been called in. About an hour later I call the urgent care office again. Still had yet to be called in. I persisted that they do so, but they were "so busy" and could not give me a time that they would be able to get it in. I even had my boyfriend call with similar results; no one had called it in and there was no hint as to when I was going to receive my prescription. I have been in excruciating pain and this antibiotic is the only thing that will help. Over the counter pain relievers like ibuprofen have not helped at all, so I needed something prescribed by a doctor. As of right now I still have not heard back and it still has yet to be called in. You would think that a medical provider would be more apt to fixing their own mistakes and making sure a client gets the medicine they need, but that was not the case here. I was not taken care of or helped at all, and because of their mistake in the first place I was inhibited from getting the medication I needed. I eventually had to call my doctors office at home to get them to send in a prescription for me, which they did so swiftly and promptly. I will never be returning to this urgent care again.

Dr McCall is so great. He spent nearly an hour with me and covered all bases. His staff is…read moreprecious. Every single person was happy to see their patients. Thanks so much!

The physician was easy to get into and provided good quality care. I appreciated his ability to…read morelook me in the eyes, smile, and have a decent conversation. At no point did I feel rushed. We will return.