May need to update your false or "just walk in" phrase. My sick child and I "walked in" before 6pm…read moreway before closing time. I came here after going to Medexpress down the road sadly they are now closed and got bought out by Mercy. On their door it directed us to go to Mercy. We approached 3 unfriendly staff members who quickly tried to get rid of us by saying they had no appointments available and they would be able to get my daughter in the following day at the Springdale office which is an additional 25 mins further away from home. The lobby had maybe 2 people waiting. I would understand if they were bombarded but that was not the case. There were more staff members sitting around than patients waiting. Needless to say I was turned away and my child was not seen.

I came into their clinic on Sunday, 1/26. I was prescribed antiobiotics and they sent it to Harps,…read morewhich turned out to be closed. I immediately called to get it transferred to a pharmacy that was open, as I needed the antiobiotics for extreme pain I was experiencing and had been for almost a week. Come to find out they never called it into the correct pharmacy. They actually sent it twice to the one that was closed. Monday morning I am calling this urgent care along with both pharmacies where the mix up occurred. I was informed by the pharmacy that had been closed, Harps, that they had gotten my prescription called in but then the provider called to cancel it because it had presumably been "filled somewhere else". It had not. The other pharmacy, CVS, informed me that no one had called them and no information came up under my name. My prescription was now no where to be found. I called back the urgent care office to get it fixed. After almost 24 hours of not getting my prescription, they finally said they would recall it in to Harps pharmacy. After about 20 minutes I called the pharmacy to see if my prescription was in, and it had in fact not even been called in. About an hour later I call the urgent care office again. Still had yet to be called in. I persisted that they do so, but they were "so busy" and could not give me a time that they would be able to get it in. I even had my boyfriend call with similar results; no one had called it in and there was no hint as to when I was going to receive my prescription. I have been in excruciating pain and this antibiotic is the only thing that will help. Over the counter pain relievers like ibuprofen have not helped at all, so I needed something prescribed by a doctor. As of right now I still have not heard back and it still has yet to be called in. You would think that a medical provider would be more apt to fixing their own mistakes and making sure a client gets the medicine they need, but that was not the case here. I was not taken care of or helped at all, and because of their mistake in the first place I was inhibited from getting the medication I needed. I eventually had to call my doctors office at home to get them to send in a prescription for me, which they did so swiftly and promptly. I will never be returning to this urgent care again.

I'm always grateful for the Center's weekend hours. Whenever my son visits during school break or…read moreon the weekends, it's the only option he has to get checked - between campus work and classes. The wait time is never more than a half hour even when it's super busy, and the ordering of Rx for pickup at nearby pharmacies is so efficient, we never have to worry about it not being available by the time we get to the store. The front desk guy and the staff have always been professional and personable. I highly recommend it to everyone.

I saw a young lady named Sarah. She was well educated, handled my sinus infection beautifully!…read more Because I have a complicated health history I will use an internist as my PCP, although I strongly considered using Sarah. I am so happy to know this walk-in clinic is available 7 days a week!

I was highly impressed with this urgent care! I use MANA for primary care but had never been to one…read moreof their urgent care locations until recently. The staff were all extremely friendly & communication between each staff member was great. I went in for a minor injury on the weekend & was seen quickly & efficiently- my medication was called in to the pharmacy before I even left the clinic. Would definitely visit again if needed!

Staff was friendly. Went in bc my regular provider was closed. The doctor was not familiar with…read morewhat my issue was and prescribed a steroid cream. I asked for something else but he said the cream would be best. Went to my provider on Monday to get a second opinion. They knew what my issue was and prescribed proper meds. They said the steroid cream would have made my issue much worse. Although they are friendly they do not seem to have wide knowledge on medical issues. I would suggest going to your regular provide.

I had to go to the emergency room Wednesday for 2nd degree burns and laceration on my right hand…read more Injuries were from fighting a brush fire on my property. My wounds were basically rinsed off with a bottle of sterile water. No antiseptic or anti bacterial products were used and I left with blood dried between my fingers. My hand wound was glued shut as is and I was prescribed a pain killer. After 2+ hours, I was released only after a reluctant nurse wound some gauze around my leg burn and didn't use the tape she had to secure it but tucked it in the top of the dressing. Definitely not professional. I believe this service level could be due to my Medicare Insurance status... Overall experience was pretty poor. I did reach out to see if there was any warranty on their work.

Very respectful and professional. The way a business should be run! Everyone was so nice and…read morefriendly

It's always a great experience and my health focus is a priority. I have had an easy transition…read morefrom my last doctor of 20 years to here.

Dr. Bracy is very knowledgeable and a great listener! And the nurses are always so so great! Make…read moreyou feel like they really care and always so sweet and uplifting. Never had a bad nurse which is very different than other clinics i've been to. Also got in within two days which also never happens anywhere else!

set an appt. get here a little early. It's been almost 2 hours no doctor no help. just pure misery…read moreand helplessness.

Let me start by saying, before today, this place really was great. Last week, I saw a provider for…read moresinus and ear congestion. He told me that there was no infection but there was fluid and swelling in my ears, but if I started to experience face pain, teeth pain, or face swelling that I could call in and they would call in some antibiotics. With that being said, I woke up this morning with all of the above. I called and they told me I needed to be seen again given the time that had passed (7 days). Even though I was told that if I started having these issues to call them and they would call me in an antibiotic. I'm sorry, but I'm not spending $50 again to be seen when I was told to call them for medicine days after I was seen. They want your money.

We've always received excellent care here. Me, my husband, adult grandkids - they're here for us…read morewhen our PCP is closed. Thank goodness for masks - and MANA Healthcare! It's so helpful that all our records are in their system.

Made an appt online for acute leg pain early Sunday. Got dropped off, but they refused to see me on…read morea weekend. Told me to go somewhere else even though I had made an appointment online. They did not give me any other recommendations or help even though I asked. Maybe they are more helpful once you get behind the desk, but I didn't get the opportunity to experience that Walked home. At least it was a beautiful day so there is that to be thankful for.

it does good work at keeping people healthy. but why on earth would you make patients wait so long?!read more

Doctors I have had there were fine, but the two receptionists should have been more welcoming…read more Their faces looked like they were judges or warriors who had a battle field furies. When parents take their children there, especially after a long working day, they must be stressed enough to not feel acceptable seeing two unemotional faces! Do better, girls if you guys want to have your customers! in

Dr. Karas and his team of rats are a liability to this state. I went in for help with anxiety and…read morewas offered a medical marijuana card. I declined. He asked well what do you want, I said Lexapro. Red Flag #1. Dr lets patients prescribe #Red Flag #2 marijuana can help with anxiety and sleeping are you sue you don't want to try? Patient: I'm not opposed but don't feel that's a helpful plan of action given the situation. My situation escalated into panic attacks. He prescribed me Clonazepam. It was needed and appropriate. He also stated I would have no problem getting a refill. Unfortunately, it was a problem and his associate ripped me off a black label medication cold turkey and put me on something completely ineffective The day before flew out for a business trip, despite me educating the PA, and asking for 4 more doses to get through a high streas trip. He ignored my concerns, talked over me and pushed pellet therapy, despite the fact I had just had a full panel work up at a reputable medical practice, They patted me on the head and sent me on my way assuring me this new med would work great. Well guess what?!?! It didn't, I had a full blown panic attack on the Delta plane at XNA and was left to crash and burn. Those are cold hard facts. Saddly this is only part of the negligence and malpractice I encountered. Stay tuned, for the book and the movie. I will not be sweeping this u see the rug sweetheart.

Check Google Reviews first! Had for years. Not bad if you can get in, but expect random unexpected…read morecharges they cannot explain and patient data being on staff cell phones. Witnessed personally today at 1:45pm~ three staff around the checkout station with one female taking pictures on her cell of a Patient's personal information. Either a billing or discharge statement with their private info. For billing, they go through a 3rd party billing that shows you have a balance but not the dates or what for. So they charge you and can't tell you what they charged. What kind of reputable office can't tell you when/how they bill you? Not just doctors but any business in general!! When you try to make sure you aren't getting charged an insane amount for today's visit, Dr. Karas himself told me to find a new pcp on the morning after going to er for a severe heart palpitations and elevated blood pressure. Whole reason I came to see my pcp. Happy to find a new pcp. Gonna go back to Mercy with their MyMercy app where we're not waiting a week+ for them to send a fax to the specialist. #KarasDoesntCare #KarastheCrooks

Their security needs some work. I was there a few weeks ago, and I was grabbing some lunch when I…read moreheard a man on his phone saying that he was trying to get food, but "this old lady needs to hurry up and figure out what she wants." When I turned around, I saw a man with "Security" on the front and back of his shirt staring at me. I asked if he was security for the hospital, and he pointed to his name badge and said his name was Dylan. I simply grabbed my lunch and went about my business. However, this behavior is unacceptable and unprofessional.

Terrible that a patient room is in this shape. Furniture torn and dirt everywhere. Supposed to be…read moreclean and we'll maintained .