Well they just asked me how many people wanted to ride and it was a 45-minute wait So I'm waiting…read moreon them to call me back

Used this company twice today. Both drivers were safe, knowledgable of the area, and got me where…read moreI needed to go promptly. One car was like a Town Car, the other was a small van. Both were comfortable, recommended. I am glad it was not a rough, unsafe looking taxi cab. Would use again.

First off, check out their filtered reviews! They are all really valid and I'm confused as to why…read morethey are hidden off of their main page. I am so happy I chose this cab company. I called around to a few companies the night before my early morning flight and was told by them all I had to call 1.5 hours before I wanted to leave at 6:30am for the airport. That meant calling at 5am, and I sure as hell would not be up that early! When I called Atlanta Taxi Cab Service, I was happy to find out I could make a reservation and then not have to think at all the next morning to make a phone call when my brain surely would not be functional. The driver arrived exactly on time in the morning and was professional and courteous. Carried my very heavy suitcases for me. He didn't talk on the phone nor slam on the breaks at any part of the ride. It was such a cozy, peaceful ride in the Town Car that I didn't want to get out and deal with the airport rush! He said upon return if I need a ride I could text (no need to call!) and say my flight # and door # that I would be at. They would track my flight for me to make sure they are there to pick up at the curbside at the right time. Now that's service! It is about $10 more than you would pay for a yellow cab but you're paying for peace of mind AND the rate includes the tip! No need to worry about calculating the tip and taxes and service charges and all that. I paid a flat rate of $55 from Edgewood. Makes flying a tad more enjoyable.

I called trying to get a simple taxi ride a few blocks through midtown - not a remote location. The…read moreguy who answered quickly says, "No service to your location!" and hangs up on me. Prick. Your company sucks. Update to review after Atlanta Taxi Cab responded: Andrea is lying. She doesn't even know who I am because their representative never spoke to me beyond this: "NO. We have no car for your area [BAM - HUNG-UP ON]" That was their "respectful" service to me. Their response is a lie, and they are full of sh*t. There was no explanation. Sorry, you still suck.

Driver arrived on time and CC was a payment option. Yes, I was nervous after reading the other…read morereviews but I had to get to the airport. I do like a little more service, like opening the passenger door and taking out luggage, but not really something that could ruin the driver being prompt and phone operator being pleasant.

I recently used their online reservation service to book a pick up. The site promised I'd received…read morea confirmation through either text or e-mail, yet when pick-up was only an hour away and I'd received nothing, I got concerned. I called them up and they confirmed my reservation and assured me repeatedly that my driver would be in touch with me. Fifteen minutes past my scheduled pick-up time, I've received nothing at all and still no taxi. I call them up to ask what gives, and they were unable to help me other than just giving me a number for another taxi service in the area (which, by the way, wouldn't even pick up from my area). What?! I ended up being late and having to use another taxi service just to get where I needed to be. Would never recommend these people. TERRIBLE, would give 0/5 if I could.

It's always a surprise. The call wait time, the condition of the driver, the happenstance of the…read morevehicle, and the navigational skills of both are all up for chance with this taxi cab company. More than once I've been stuck with drivers who don't show up on time, have cabs that are falling apart, don't know where they're going, and then overcharge me for their feral services. Then again, what's my alternative?

hands down THE WORST!!!!!!! Don't call these fools if you…read morea. live in a black neighborhood. b. need to be somewhere at a specific time. in either case, you will be hugely disappoint and or super late. the problem is that drivers are independent contractors which means in short is, the drivers can choose to or not to pick you up at the specific time. what makes this situation worse is the people dispatching the drivers a. cannot track there drivers because none of the cars are outfitted with any modern equipment such as GPS. b. could care less. this company the very definition of the term "insult to injury". not only will they make you late to work.... but they do it with shrugged shoulders and anxious palms waiting to be paid the full price for a halfassed "service". (i wish i could give them negative stars)