Cobalt's actions and inactions have been disappointing…read more In reverse order, this is my last request that was unanswered from Andrew, an owner or Cobalt Security: From me: Date: Tuesday, February 8, 2022 at 11:11 AM Hi Andrew, I spoke to Garett, he said Jackson said the guards did not take the crank. Why would Jackson tell Garett the guards did not take the crank when he knew that was untrue? What was done to conclude "Nothing was able to be identified from the footage."? Considering we know the location and time the footage should clearly show someone taking the crank. Also, you have time records. Who was working for Cobalt at Seabridge Wednesday, 9/15/2021, between 7:30 a.m. and 9:30 a.m.? Thank you. I received no response. From Cobalt: Date: Tuesday, February 8, 2022 at 11:00 AM Subject: RE: Cobalt Security at Seabridge 93035, inconsistent statements with Jackson and Garett. My name is Andrew I'm one of the owners. Nothing was able to be identified from the footage. Also, what was said to Garett most recently and why would Garett say, "I also just asked Jackson if his guards take it and he said they do not. "? "This is what the police officer was informed of and if Garett asked if one of the guards took the crank it may have been a misconstrued he was asking in a malicious way." I cannot speak for Garett. You'd have to ask him. From me: Sent: Tuesday, February 8, 2022 9:33 AM Subject: Re: Cobalt Security at Seabridge 93035, inconsistent statements with Jackson and Garett. To clarify, who am I speaking with and what is your title? What was said to Garett near the time of the incident and why would Garett say, " I asked Cobalt to review any footage to see if they could identify someone taking it but they couldn't." Thank you. From Cobalt: Date: Tuesday, February 8, 2022 at 9:26 AM Subject: RE: Cobalt Security at Seabridge 93035, inconsistent statements with Jackson and Garett. I'm aware of the situation that you are referring. I think there may have been some miscommunication over the months since this occurred. I don't think there was any ill intent from any party in the conversations that you had with them: police, Garett or Jackson. But, when you speak to three different parties you're going to get three different answers, even if slightly different. The guards did not "take" the crank. One of the guards found the crank removed from the window and took it back to the guard house. This is what the police officer was informed of and if Garett asked if one of the guards took the crank it may have been a misconstrued he was asking in a malicious way. I apologize that the situation has caused you so much grief and Jackson has been talked to about the communication and expressing in a more clear manner the answers that he is giving. Take care. -Cobalt Security From me: Sent: Sunday, February 6, 2022 5:20 PM Subject: Cobalt Security at Seabridge 93035, inconsistent statements with Jackson and Garett. Who does Jackson report to? I would like someone above Jackson to please address my concerns and let me know in writing what happened with the crank that was taken, what video was seen or if not seen why not if no one looked at the video of someone stealing the crank, and what was told to Garett / property management of Seabridge HOA. It appears Jackson is either telling the police and I a different story than he is saying to Garett or Garett is not being accurate what Jackson told him. Thank you. Garett Guenot is our Community Asset Mgr. for PMP Management, who I refer to above, so I am including this for completeness. I have been told false information and asked reasonable questions which have never been answered in the months that I requested. I reported a theft promptly including the location and time the video footage should clearly show the thief. I reported this to PMP management / Garett Guenot, as well as to Cobalt security. Garett said Jackson from Cobalt said the guards did not take the property (a crank), yet Jackson contradicts Garett by telling me and the police that Jackson told Garett the truth, which is the guards did take the property. Yet Garett and PMP have not confirmed the truth nor apologized for this terrible handling of this whole situation, nor indicated what will be done in the future to avoid such problems. I was told, "Nothing was able to be identified from the footage." I asked: How was this conclusion made? Did PMP look at the footage which should clearly show the theft? Did they take the word of Cobalt who took the crank and then told Garett they did not? What will be done to make sure Cobalt / Jackson behaves properly in the future? I received no answers. When I gave Garett an opportunity to explain his side of what happened before posting on Yelp... instead of thanking me, he became defensive, refused to help further and stated I should bring it up at the board meeting.

Hey, I live in a gated community and I feel really safe knowing that Cobalt Security is patrolling…read moreour streets. The other day, someone tried to break into my car, and when I called the guard shack, they sent a guard out right away. He actually caught the guy and did a citizen's arrest. The police came and took him away, and they found some of my stuff on him. Thanks, Cobalt Security!

These guys are the real deal! You can rely on them. Small or large venue or business, they are…read moreawesome! Thank you Quest!

I hire Quest National Security to guard my building, they have very professional guards, after…read moreprevious experience with other company I can defiantly say that this guys know what they doing and all my tenant feel very secure with them on site. The guard doing great in patrolling and making sure the building is safe. Thank you guys for the hard work.

After emailing with the business owner and his amazing team, we were able to come to an…read moreunderstanding. They ultimately went above and beyond to help me, and I truly appreciate everyone's effort in taking the extra step to ensure my satisfaction. If anyone ever has any issues, simply reach out--give them a call or send an email. You'll be satisfied and walk away happy, with zero frustration. I genuinely appreciate everyone's help. Thank you very much!

Horrible quality and subpar security service. Customer service is awful as well. Definitely…read morerecommend looking elsewhere.

I have been looking for a security company for our HOA and I came across UGS. The service requested…read morefrom our HOA was met. The quality of guards that were on post were very professional. I value the fact that this company was professional enough to provide an excellent service.

This is the second time I used united guard security for corporate office security needs and…read morecouldn't be more satisfied with their service. From the beginning to final process they were professional and efficient. The security officers are highly trained and courteous. The company provided excellent recommendations tailored for our specific needs. They use state of the art equipment ensuring real time monitoring.

They really are an awful compant. Their guards could not care less and are just collecting…read morepaychecks. Crime occurs right in front of them and they do nothing. Stat away from them and ask what previous clients think of their services!

I was at the Malibu pier today, and the security guard John I believe is his name?... super kind…read moreguy, very efficient.I had lost my phone and he recovered it so promptly, and with a smile . I am so thankful for this security guard what a Nobel and hard worker ! -not to mention he is damn sexy !

these guys were super easy to work with to get things set up for our event. easy on line paying…read more the guys they sent were timely and professional. all went out without a hitch. very polite and professional.

I've used Citiguard for my business, and they've been excellent to work with. The team is…read moreprofessional, responsive, and always provides outstanding customer service. They made the entire process smooth and were there whenever I had questions. I highly recommend Citiguard to any business looking for reliable, trustworthy service!

My Mom and I appreciate Scott's professionalism, skill, and knowledge. He helped repair our…read moresecurity cameras. He took the time to point out the area that was having problems and fixed it right away. He also took the time to answer any questions and showed me what to do with the programs on my phone and home setting. We truly appreciate Scott with everything he did and his integrity and care in repairing our security cameras. I gave Scott a five star for excellence and would highly recommend him.

I'm so glad that I chose Scott to install two t.v.'s and upgrade my computer in our new home. He…read morewent above and beyond what we asked and was professional, friendly and knowledgable. He made excellent suggestions concerning what we needed and how to obtain them for the best price. Would use him again? Of course!!

We had an issue with our alarm and Aaron came out personally to handle it. It was an issue with a…read moremotion detector and while he was here he helped us add some codes to our alarm and answered a bunch of questions for us. Great service! This type of personalized service is why we switched from ADT to APS! Many thanks to Aaron!

I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.

ATI Investigations offers superb service, and I can highly recommend. Anthony is the epitome of…read moreprofessionalism coupled with a very personable approach. Five star all the way!

Anthony is wonderful. Truly knowledgeable and he cares about his clients. He is thorough, direct,…read moreand empathetic. Truly appreciate his genuinity and willingness to help those that the law leaves behind. Mahalo Anthony!

We had security problems at our downtown office building. Taurus has provided a simple and cost…read moreeffective solution. Highly recommend.

We've been using Taurus for nearly a year now to help with a security issue in our neighborhood…read more They've been super reliable and professional. We have them under contract to do four patrols per night. They never miss a beat. And their written reports and photographic records are impeccable. My wife and I strongly recommend them. A++.