After 5 years of occasional visits for furnace/ hot water heater/ air conditioner issues, we cannot…read moresay enough about Mountain Air and would absolutely give them 10 stars if we could. The most recent problem, yesterday evening, was an issue with our instant-on hot water "tank"; it was repaired first thing this morning. It's pretty common for a repair person to look at a 20-year-old piece of equipment and tell the owner that it's old and needs to be replaced. Mountain Air does not do that. They have the experience and do the research into the problem and fix it whenever necessary. Both Kevin and Justin are knowledgable and easy to work with. Very prompt service, very competent. When one of our systems has an issue, we are confident that with one call it will be dealt with quickly and efficiently. HIGHLY recommend Mountain Air!

The repair was pricey but the service awesome. I had the AC running the same day. I got free…read moreestimates for upgrading my boiler, and sound advice about how to take care of it all. In and around Morgantown, WV, I would not recommend anyone so highly.

Initially, my interaction with Hunley was good. A technician (Nick) found an issue with a hose that…read moreconnects to my furnace. A small piece of plastic was lodged inside, which Nick removed. He was thorough, knowledgeable, & friendly. He even took the time to share a tutorial on how to read and understand my furnace error codes. His visit cost $186.40 & my furnace was blowing warm air again. However, about 6 hours afterwards, my Nest gave me a "critical error" alert that said there was a severe problem with the furnace running while the temp inside the home decreased. I immediately informed Hunley about the problem. On 4/17, the owner (Brian) was due to arrive at 10am. By 11:30am, I was told he was stuck in traffic. We rescheduled for him to return at 4:30. He arrived late in an unmarked truck. After the initial introduction, his first question to me was to ask about which church I attended. I was alarmed by his question, so I redirected his attention to the problem (my furnace). After about an hour, Brian said that he thought the circuit board was broken. He also described other scenarios that could explain why our furnace wasn't working correctly. He suggested that the furnace needs to be overhauled completely, even suggesting that it would require moving it outside since repair is very labor-intensive. His communication of this alleged problem with our furnace was not persuasive, clear, or understandable. I asked Brian why his diagnosis was so different than his employee's diagnosis a week prior (i.e., when Nick visited). His response was, "he's only got 3 years of experience & I have 12. I also own this company, so there's that." I was uncomfortable with this response and I found it strange to take such a defensive position- especially since it's rather degrading to his employee. Brian also said that he doesn't spend much time on service calls and, instead, spends most of his time in the office. This evidence undermines my trust in his competence and/or skill. To move forward, I needed more information from him before I agreed to the investment he was asking for (e.g., the cost of labor was described as "at least $1,200"). I was asking another question when Brian suddenly said, mid-sentence, that he needed to get home to his family. He then picked up his bag and left. He left with an abrupt "I'll issue a refund for everything" & drove away. About 20 minutes later, I received a text from Brian that acknowledged his unprofessional behavior & offered an apology. He also stated that he's "going through a lot right now" as an explanation. By his own admission, Brian was grossly inappropriate. Blaming your personal problems or your customers for your shortcomings as a business professional is a reflection of poor character. I rejected his offer to perform future services for free because I do not feel safe with him in my home and would not trust his work. In response, I feel compelled to share my honest account of experiences with this company in hopes of warning other homeowners in Morgantown. I also found out that Brian contacted other HVAC COs to see if they had me as a customer. We reported this behavior immediately. We no longer trust Hunley HVAC or the owner's business practices.

I wouldn't trust anyone else with my heating service except Brian an his crew. Met Brian when first…read morestarted out he's family oriented helping families in need.

Very quick service. Professional. The quality of the equipment is very good. Many options to choose…read morefrom with long warranties.

Initially we hired this company because of a long standing friendship. We needed our A/C replaced…read moreand an issue with our newer furnace needed to be resolved. They met with us told us what needed to be done and gave us a written estimate. We were told that additional ductwork need installed (along with the new A/C. We were told verbally that the ductwork would be insulated but that was not put on the written estimate (our mistake). In the end the work was completed but required several return trips by them and additional expenses for us. They scheduled to come out and begin work but had to delay due to a van breaking down. On the second scheduled day, they arrived and work began. Later they told me they would not be able to finish that day and would return the following day to complete the work. That afternoon before they left an incredible overwhelming chemical smell permeated the house and we had to leave the windows open about an inch. Normally that would not be a problem but it was 26 degrees out. When my husband went to cover the hole under the house, hot air was pouring out from under the house. Then the furnace would not shut off at all. Even when turning the thermostat off it continued to run. We had to turn the gas off to it. No heat that night. The following morning, we had headaches and nausea with the fumes. They returned to complete the work and I told them to resolve the other issues first. The hot air was gushing out due a large gap in the seam of the ductwork. The furnace was not shutting off because the new ductwork being installed had caused the wire from the furnace to the thermostat to be cut so a new wire had to be ran. The chemical odor was so bad we had to call the manufacturers who instructed us to open all the windows and run the furnace fan-again, it was 26 degrees outside! So we had to take the dog and leave the house and open all the windows about an inch and leave the furnace running at 58-60 degrees for 3 days! Friday, Saturday and Sunday. Thank God we had a place to go and didn't have to rent a hotel room. That Monday they came and cut out sections of the ductwork that had a sealant/mastic on it and replaced it. That evening my husband went under the house and looked and found several gaps where the ductwork joins and seams hadn't been joined/screwed/taped properly in 5 or 6 places and lots of air was escaping into the crawl space. We called again and they came out the next day to fix those places. This time the job was completed properly but not with insulation on the ductwork and with the added expenses of the additional gas and electric needed to air out the house. So we are looking at around $300-$400 to insulate the ductwork (and my hubby will have to do that work himself) and an additional $200 in utility bills.

I can't recommend Cool Mountain Air HVAC enough!…read more My air conditioning decided to stop working on the hottest day of the year. To make matters worse, it was right before a holiday weekend. I didn't realize there was an issue until I got home around 10PM on Wednesday, so I sent them a message expecting to hear back the next day. To my surprise, they had me scheduled and were at my house by 11AM Thursday to diagnose the problem. After taking the time to thoroughly inspect my system, they were completely upfront and honest with me. Because of the age of my unit, they explained that while they could attempt a repair, there was a good chance it wouldn't truly solve the problem long-term. At no point did I feel pressured! They simply gave me the facts, answered all of my questions, and let me make the decision that was best for me. What impressed me even more was how quickly they moved once I made my decision. They were able to get me scheduled for a new unit installation the very same day they diagnosed the issue. Before they left, I had all the details about the unit they recommended, exactly what would be installed, and the total cost. There were no surprises, no hidden fees, and no uncertainty. In less than a week, they were back to install my new system. They didn't rush the job just to get to the next customer. They took the time to make sure everything was installed correctly, cleaned up after themselves, and thoroughly tested the system to ensure everything was working perfectly before they left. Their reliability, incredibly fast response time, honesty, and dedication to doing things the right way are second to none. As a woman, it can be intimidating to hire contractors because you never know if someone is going to take advantage of the situation or try to sell you something you don't actually need. I never felt that way with Cool Mountain Air. They treated me with respect, were transparent throughout the entire process, and earned my trust from the very beginning. Josh, Alex, and Scotty are an incredible team. The fact that they responded so quickly during one of the busiest times of the year, just before a holiday weekend, speaks volumes about how much they value their customers. They have gained a customer for life, and they will be the only people I call or recommend for HVAC work. If you're looking for a company that genuinely cares about its customers, stands behind its work, and treats you with honesty and respect, look no further than Cool Mountain Air HVAC.

One day installation of central a/c system (had existing venting). Prompt, responsive, good price,…read moreneat.

I had a furnace acting up and then quit heating altogether and I wasn't personally in town to be…read moreable to take care of it. Called around a few places and Rexroad was the most responsive. Got an appointment very quickly, and if it hadn't been for someone on my side interfering with progress by bringing the wrong keys etc, probably would have gotten the furnace fixed very quickly too. But here's the great thing: at every turn, Rexroad was on the phone explaining what's going on and where to go from there. When everything got fixed, I was expecting a massive bill because of at least two false trips to the property, but the charges were what I would expect for a typical in-and-out weekday repair at a reasonable rate. If I have another HVAC problem, I'll call Rexroad first.

My parents recently bought a home in Clarksburg, WV and our home has a Bryant furnace which was…read morealready installed before my family bought the home. I'd stopped at Weatherservice Heating & Cooling and they seemed very knowledgeable about the history of the furnace. The next day I'd tooled a phot of the place for Google Maps, the owner seems to be ok with that. I already recommend them. I do recommend Bryant heating and cooling products, I'm very impressed with the Bryant HVAC system in our home.

Came on the coldest of days and practically rebuilt my furnace. When finished cleaned up. Highly…read morerecommend

Installation of my new a/c was fast and painless - and less expensive than I expected. Simple…read morethings like arriving on time, cleaning up after themselves, and not trying to upsell me on something I didn't need - these matter to me, and Precision Plus HVAC didn't disappoint. During these hot and humid days, I'm so happy to have cold a/c again!

If you are in need of reliable HVAC help in the Morgantown and surrounding areas, look no further…read more JT goes beyond expectation to make things right, and his knowledge, expertise, years of experience, trustworthiness and reliability are top-notch, miles above others in this competitive field. We have counted on his services for years and he has never failed us, even during off hours and weekends in freezing winter weather. Simply put, JT/Precision Plus rocks!!!

We have a 70+ year old summer cottage on the lake front which has seeminly regular HVAC and…read moreplumbing issues. We've used AHC for two furnace replacements, a new well water filtration system, hot water heaters and winterization of the house. On all fronts the work was professional and the service prompt, friendly and reasonably priced. In addition they stand solid behind their warranties. As we have found, if you have a property in the Cheat Lake area you cannot go wrong using AHC as your HVAC and plumbing needs vendor.

Did not repair system and would not negotiate invoice, after we were forced to go to another…read morecontractor.