Called to give them info what needed repaired,,,wanted estimate...waited 2 days called back ,,no…read moreestimate...needed car for work....called back 2 more times...no results...they failed me. You people need to do better...

I have dealt with don for many things from oil changes to full power train replacement. Always…read moredone a great job and has always been honest with me. Will continue to use them for as long as he's open for business

Avoid tbis place, the service is terrible, one look at the guys actually putting oil in the cars…read moreand you'll see why. They do more playing than anything else. They need a good manager out here to take care of things. And probably far the staff.

I was working out of state and needed an oil change. I found this place a the end of town. Oil…read morechange was quick, attendant did not check tire pressure, air filter, or under hood fluids, left oil cap off when shutting hood, luckily hood would not shut and we saw the issue. Paid 69$ for oil change! Exactly hour later oil pressure light came on. I pulled over checked oil on stick, completely empty! I looked under car and found the whole under body was covered in oil! I called the place and they sent out a tech to replace oil,filter and possibly investigate if plug was left out. They determined the oil filter failed! (Yea right). I waited on side of road for hour ! The car was driven without oil, motor has oil on back side that stinks when driving, and not sure if motor has possible damage! I pushed the place to offer me a refund and to clean motor, which they weren't real happy about but they did comply with refund (the next day) I used this place to avoid Walmart because they have terrible history of leaving off caps, sticks, and misc issues with car maintenance! Well this place is no Better! This place is over priced, and the service is minimal! Be aware of what service guy does to your car!!!!

Fast and Reliable Great service…read more Awesome job Called on Thursday service was done by Friday early AM!!! AMAZING

I was involved in a car accident that was not my fault that required repair. We chose York…read moreautomotive in Greencastle Indiana. We were highly satisfied with the work that they did. It was nice that the rental car company is there on site which made for a seamless transition. When I picked my car up, it had been washed and vacuumed on the inside which was much appreciated and unexpected.

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

We went to Joe several years ago and always found him to be very knowledgeable and fairread more

My husband and I have used JOE's AUTOMOTIVE for many years. We have never had a problem with his…read moreservices. The quality of his work has always been excellent and the prices reasonable. He just finished replacing shocks and struts on our Chrysler 300. We are really happy with the results. Linda and Gordon Burgin

I tend to be a fan of the Valvoline Instant Oil Change chain. While I live in Lawrence, I've been…read morespending a lot of time on the west part of Central Indiana due to my father's being in hospice and his passing this week. On my way to his house to work on some pre-funeral things, I noticed the car was driving a bit weirdly. While it was a bit early for my oil change, my car is getting older and I've lately had to get my oil change earlier. Avon is right on the way. So, on the way home from a day of processing belongings and dealing with paperwork I opted to stop in for an oil change. I pulled in behind a car that was already in the bay. This is a two-bay center. To be honest, we were initially looking at a 4-star review. I wasn't initially greeted upon arrival and waited a few minutes. After the car in front was finished, I was motioned in. However, as my visit continued it began to improve quite a bit. I dealt with two employees - not sure of names - a young female (Trinity is on the receipt) and a male. Both were quite friendly and professional. I got the conventional oil change. I had a coupon. I also ended up getting the cabin air filter replaced and two tag lights. I didn't feel pressured. In fact, while a serpentine belt was recommended they didn't have a certified tech for that when I arrived. The visit took longer than usual. They were thorough and had difficulty putting the tag lights back as the bolts had rusted a bit. They also were attempting to reset my oil service light (receipt says this was complete; it wasn't. They couldn't actually figure it out as my 2012 Kia is rather unique. However, I was impressed with how much effort they put into it.). The level of service convinces me to up this to a 5-star review. Yes, there were minor issues. However, I feel these were overcome with quality service, fair pricing (including discounts), and a car that was running much better when I left than when I got there. Ultimately, I was pleased. While I do prefer to get a greeting when I arrive, once the service started everything was stellar and I'm sticking with a 5-star review.

I've been going to Valvoline for a while and have always had good experiences, but my last visit…read moreleft me disappointed. I drive a Kia Carnival and have always brought my own oil filters since I know they don't stock them. They've been doing my oil changes for the past year without an issue. When I went in on Monday around 5 PM, there was no one in the bay, but the person in charge told me they couldn't do the oil change because it was "too hard" and might take 30 minutes. I've never had a problem before, so this was surprising. Honestly, it came across as a lazy mindset rather than a real issue. Unfortunately, I won't be returning.

Hazel and team took care of my car with great speed and care. Pricing is fair and they were happy…read moreto provide all information you could be looking for. I would not hesitate to bring my car back here.

Did exactly what was needed, explained exactly what was done. Price was great. Service was…read morefantastic, from the front desk, she was fantastic and u persuading of my situation, and the work was phenomenal. Would recommend to anyone needing oil change to engine change.