Never an issue with Dr. Hennan. Yeah sometimes it takes awhile to get through the appointment line, but can always get in the same day. My insurance has changed to a PPO so I can go to any doctor, but have always been happy with Hennan, so why switch? Office is nice, clean and all office staff has been efficent on every occasion read more

I think Dr Hennan is awesome. I have seen her a few times and am always inpressed with her. She takes her time and always askes if ther is anything else you want to discuss. I feel very lucky to have such a great Dr. read more

Dr Hennan is wonderful. She listens, has extensive knowlege and I am so glad I chose her and my PCP!! Go see her. She's part of Newport Family Medicine. read more

Dr. Hennan was not available and her staff recommended her physician assistant, Ms. Rhodes. Ms. Rhodes is not a physician assistant, but a nurse practioner. There is a lot of deceit going on in this office as Ms. Rhodes too said she was a nurse practioner. I suggest another physician, that practices honesty. read more

I was excited to have a young, female doctor, thinking Dr. Hennan would be a great listener, a strong advocate for her patients. Boy, did I have that wrong! Instead, Dr. Hennan has proven herself to be on the condescending side and not at all a patient's doctor. Rather, she is the type that circles the wagons around her . She showed no caring for me, her patient, what-so-ever. A quick explanation: I felt very ill for two weeks this past summer but could only get a quick appt. with a Physician's Asst. on short notice. My bloodwork came back relatively normal but two of my tests were above the range and two were rock bottom within the range. I received an email that all was normal and that it must be stress causing me to be so ill. I called and spoke with the P.A., and was forced into advocating for myself. After we heatedly discussed my test results, I finally got a referral to an endocrinologist. I told the P.A. that I was still very ill, that is was not stress that was making me feel this way. She was extremely defensive rather than caring. What happened to the preventive medicine they preach on their radio spots?! Fast forward to the six weeks it takes to see the doctor to whom I was referred. I was finally told, AFTER WAITING FOR TWO HOURS PAST MY APPT. TIME, that the doctor would see me. It was too late because I had to pick-up my daughter from school. So, I was still sick after seeing Dr. Hennan's P.A. weeks and weeks before. BACK TO DR. HENNAN--both my daughter and I had already scheduled our annuals with her (on two different days). On both occasions I mentioned what happened at the endocrinologist's office and I brought the poor reviews of him that I'd found online. DR. HENNAN DEFENDED HER P.A. AND THE ENDO AND NEVER EVEN ASKED HOW I WAS FEELING. She even refused to look at my blood test results herself! Her attitude was beyond laissez-faire, cold and uncaring. I quote exactly, "Well, I know your results were on the low side but I don't see what else we can do." A caring and knowledgeable doctor would have delved a little deeper than that. My iron was very low and so was a thyroid hormone. But her answer was to just wait and see (even though I'm still not well). Basically, I have to hit rock bottom and research for myself to get any aid at all. I would never, ever, ever recommend this woman to anyone. read more

I chose Dr. Hennan because I needed a pcp quick as my insurance was changing. I read reviews here and chose Dr. Hennan and I'm glad I did. I met her once but she was so nice and attentive. I felt comfortable having her as my go to Doc. They are part of Newport Family Medicine at 520 Superior Ave. I'm really picky about Drs so when I like one I stay for a longgggg time. read more

I have been seeing Dr. Hennan for a few years, I had problems with her office staff the whole time but was too lazy to switch doctors. The office has about a 10% success rate with returning phone calls, and whenever I left messages for Dr. Hennan (even thru email) they were never returned. I finally was driven to find a new doctor when at my last appointment she was so condescending to me I was driven to tears. I expressed concerns with her treatment plan for my ongoing condition and she so condescendingly replied that she was the doctor and I was not to dictate her plan, she also told me that she is not my employee so I cannot tell her what to do....I honestly think she had a bad morning and was taking it out on me but I was so upset that I cannot ignore how horrible her attitude was. I know as a patient I am my own best advocate, I need to be able to express my concerns to a doctor without being made to feel dumb and "put in my place". I do not recommend her and I am very happy to never return to her office. read more

I've been going to Dr Hennan for over two years and I love her. I suffer from asthma and also deal with constant allergies. She's very knowledgeable and will tell me if what I'm taking is the best or suggest I try a newer brand with better results, i've never waited more than a few mins to see her and she always takes her time during the appointment, never rushes me through even if she's behind schedule. I've had issues with Rx not making it to the pharmacy (CVS) but switched to another pharmacy (Walmart) and they call me as soon as they receive and fill them. I've seen her PA before too when she's on vacation and she's awesome too and I could care less if she's a PA or Nurse Practitioner, it's the same thing and if you're going for a routine visit or for an issue like a cold they take care of you just the same and can both prescribe meds. I actually go to see Kristi Hennan out of her office on Superior and prefer that location over the San Miguel location but so far I have no issues with her as my primary physician and will continue to entrust my care in her hands as long as she takes my insurance and is available when I need to see her. read more

I had similar negative experiences with Dr. Hennan. The first several times I thought it might be me, but the last time when I visited her for what I thought mght be a reoccuring sinus infection she became agitated and very hostile with me, asking me why I came to see a doctor if I knew everything? Turns out it was a sinus infection, but she did not apologize for treating me so rudely. I will be finding a new doctor and would not consider seeing Dr. Hennan again in the future. read more

After seeing Dr Hennan a few times, I felt is was time to get another Doctor fast as I could. She made me feel that I was dumb and stupid. After telling her about my female problem, she answered " Ooh, that's gross" Really coming from a "Doctor". Very immature.. She also made me fell like a drug addict when I asked her for pain pills. I had a torn rotator cuff. Really??? She had no beside manner and is very condescending. I am 55 years old and don't need to be treated like that. Nobody does!!! I am so happy I with another doctor who is nice and treats me like an adult.. read more

I have a bit of a doctor-phobia, so I'm not one to make an appointment unless I'm truly concerned about something. In fact, I hadn't been to the doctor for about 5 years. Last year I reached a milestone birthday, 30, so I thought it would be a good idea to go ahead and get a full physical complete with having blood labs ran. My healthcare plan recently changed, so I selected a new doctor. Dr. Hennan was one of the options presented, so I went ahead and chose her. I've been to her twice within about 4 months, and both experiences were nothing but pleasant. She's very down to earth and personable. She made sure that any concerns I had were addressed. Another plus--I've never waited more than 5 minutes to see Dr. Hennan once checking in for my appointment at the front desk. read more