I haven't had much experience with this office except with the woman who does the ultrasounds. I am…read moreso bummed that I didn't catch her name, but she is such a nice, bubbly and friendly person. She is obviously extremely skilled at her job, and goes through the ultrasound with nothing but professionalism and ease. This isn't the kind of thing you run into all the time or have a choice in, but if you do have a choice where to get your heart ultrasound done, this is it! I can also say that Dr. Argenal is an extremely thoughtful and well seasoned cardiologist as well. This is not the office we go to to see him, so a more detailed review about him will be at the Pleasant Hill page, but he is absolutely excellent! Usually has a long wait for appointments, but we'll worth it and you won't be disappointed!

This is only a review on the waiting area. This waiting room is so overcrowded that you practicly…read moreneed an air traffic controller to navigate it. Please take out the 5 extra chairs that no one can sit in any way. All they are doing is causing people discomfort and anxiety. And there are no public bathrooms in the entire building. Guests of patients must use the bathrooms in the doctors offices. Im writing this review whial I'm sitting in the overcrowded awful waiting room. There is no way this waiting room meets fire safty codes.

I have been a patient of this group for a few years. I write to critique not my physician, but an…read moreincompetent and discourteous office staff. It is next to impossible to get someone on the phone to schedule an appointment. Once at the office, the nurses and admin staff are brusque and dismissive of the patients. There is an office culture of treating patients as so many burdensome problems that should be brushed aside. There is never an attempt to engage with patients sympathetically, humorously or even courteously. The staff is marginally competent at their duties. Examples of misfires include a failure to record on my chart my weight and, a different time, my blood pressure. HIPAA privacy concerns are poorly handled: I was asked to sign a statement saying I had been provided and had reviewed the HIPAA statement but they never showed me a copy. This breach of the law is, according to one person I spoke with, the norm at CCMG. In sum, this is a very poorly administered group. My strong sense is that the office manager needs to be replaced but I also wonder about the failure of the physicians to supervise. There may be good doctors in this group, but I have grown weary of the consistently disrespectful and marginally competent staff. Time to move on.

I was referred to here by my primary doctor and then I was diagnosed I had heart disease and need…read moreto go thru a by-pass surgery. This place is a one stop shop for all the tests for your heart. I had the ultra-sound test, the stress treadmill test and exam by my cardiovascular doctor here. Dr. Woodworth is very patient to explain to me what had happened to my heart. He had examined me for 18 years. He answered all my questions regarding the surgery and very encouraging for me to go thru the surgery. He referred me to Dr. Feldman for the angiogram. Dr. Feldman is the most experienced cardiovascular surgeon and he explained all the result to me after the surgery. My first question to Dr. Feldman after the angiogram was that did you really did the test on me? Yes, I didn't feel it (was sleeping the whole time), and I didn't remember anything at all. The two ladies at the front counter was very helpful and pleasant during the check in. Monique and Eliza. They provide me paperwork ahead of time, to make sure it was very easy during the check-in. Their sweet smile make all the patients' heart feels delighted. One of their technicians/nurses, Margaret Chojczak, did the ultra-sound and stress test on me is very very very (times n) knowledgeable and helpful. She came out the door greeting patients with warm welcome like a long time friend. She makes sure I went thru the tests comfortably. She would stop everything she was doing to answer my question if I have any during the test. She made my cardio-test went thru like a breeze. (even though the diagnosis was a little un-expected, but well, better to find out the disease than not knowing about it.) She herself is a six stars. I encourage this clinic for all the cardio examination because of their professional and wonderful staffs. They have my most confidence and my most faithful place from the bottom of my heart!.

Great service. Lot of attention to detail. I will be back later this month for a visit.read more

Doctor Matthew Devane is wonderful. I trust my mother's health in his hands. I highly recommendread more

Dr. Chang has been our family doctors for over 44 years since we moved to Bay Area…read more He takes care of everyone's health of my family. Now I am 82 years old, still actively doing exercise, studying new subjects, socializing with classmates and friends of every stage in my life. This review is our deepest respect to Dr. David Chang.

Dr. Jue is one of the most professional, intelligent, and caring doctors I've ever gone to. Not to…read moremention EFFICIENT. I've never waited more than a few minutes before being seen, and once I'm seen he's always asking how I am, have I met my goals, how do I feel, and even teaches me really great techniques to help me feeling healthier and mentally better. The office responds immediately and daisie at the front desk is the kindest person I've ever encountered at a doctors office. Genuine care is truly hard to find these days.

Dr Wise has been our doctor since he first established practice in Walnut Creek, many years ago. He…read moreis unusually skilled, insightful, and sensitive. He responds immediately to our inquiries and concerns. Consider yourself very fortunate to be a patient of Dr. Wise

Dr. Wise and his staff are very caring and supportive. I am so grateful to have chosen him to be my…read moredoctor. I am generally a healthy individual, but when things went sideways for me, the staff were there for me and so incredibly compassionate. Much appreciation! Thank you!

Zero attention to patient care and individual needs particularly with elderly patients. Does not…read moreuse data or science in general to explore reasons for falls, cognitive decline or physical symptoms. Referrals are nonexistent. Why? Why doesn't this physician lack the ability to fully embrace this profession and such important work with the utmost integrity? We look to our health care providers for guidance, support and best practices.

First, I'll start by saying that Dr Pammi is nice but her work schedule and how her staff schedules…read moreappointments is the most horrid display of efficiency. I've been a patient for almost 10 years. Every time I called I've never been able to see the Dr the same day. There are two simple reasons: 1) Scheduler doesn't allocate enough slots for current patients who have pressing medical needs 2) Dr has limited schedule and only works 30hrs a week. To compare, my kid's pediatrician has always accommodated same day appointments. I've asked him how he's able to do this and it's quite simple. Scheduling and the amount of hours he puts in. The staff here is good at telling people to call their Urgent Care. That's where the money maker is. These doctors don't have to work 40 hours or more or have a quota of patients to see a week. They get paid regardless. There's no reason for them to work longer days and accommodate their current patients. Saving the best for last. Was suffering from major pains and asked Dr for recommendation. Staff called back and said Dr isn't able to provide any because she hasn't seen me in almost 4 years. I laughed so hard. Good luck getting an appointment.

I am so disappointed in how a doctor, someone trained and promised to provide the best care for…read morepatients, can treat people with such disregard. My husband was late, his fault. When he gets there he reminded the staff he had to wait in pain for two weeks before he could see the doctor and he would appreciate keeping the appointment but understands if he is unable to, he just wants a referral to a specialist. They said "fine, the doctor isn't sure if he will see you", but took him back and the nurses took his vitals. A nurse came in and said his next appointment came in early, "so Dr. Lam said he might just see him instead." Well, my husband waited another 15 minutes waiting for Dr. Lam or a nurse to come back. Nothing. After 40 minutes (from vitals to waiting time) my husband had to leave for work. He would have much rather them said they couldn't honor the appointment because my husband didn't show up on time. How rude.

I had to terminate my relationship with Dr. Lam's office. I just couldn't handle the front / back…read moreoffice inconsistencies any longer. My specialist put several calls into Dr. Lam's office, tyring to get him to write a script for me to have a brain scan, but Dr. Lam's office said that he wanted my "specialist" to do it...and that my PPO would not authorize him to do it. My specialist called me saying, "I have put over 3 calls into Dr. Lam's office and he has not returned any of my calls...you need to get a brain scan!" After several phone calls, and Lam's office passing the blame to my insurance company (I have a very rich PPO, and it was not the problem, nor have I had any problems with them) I had enough. I contacted my insurance compay, and was again assured that because I had a PPO, no referral was necessary, just the authorization to go. So...who wasn't telling the truth? My specialist was tired of the run-around and simply authorized it himself, telling me, "You're right. Because you have a PPO, you do not need authorization..." Simple as that. And that last (of several) frustrating experiences was the deciding factor that I needed a new PCP. Thinking back, this could be a John Muir internal controls problem?...in any event, I have switched to a an Internal Medicine doc closer to home who is affiliated with Sutter and Alta Bates. The difference is night and day. It's too bad after being one of his first patients, over 10-years ago. He was a fantastic doctor and I always enjoyed seeing him - his bedside manner was always kind and compassionate. I don't enjoy switching doctors and hoped the office service-level would improve, but it seemed to only get worse. Rather than Dr. Lam's practice receiving 5-stars, which is what I would have provdied them a when I first started, a 4-star is all I give them. I really wanted it to work, and enjoyed his care for the first few years. I didn't think I would ever leave his practice, and am sad that I had to. I really like Dr. Lam, his bedside manner was always great and he spent quality time with me; however, the office administration was really lacking. Hopefully things have improved. Still, a great provider though.

Dr. Pirkle was my PCP for more than ten years until I moved Because he is a concierge doctor, I…read morewas able to make prompt appointments. He also makes hospital visits. He is extremely knowledgeable and explains things clearly. He is also an excellent diagnostician.

Dr. Pirkle is exactly what I want in a primary care physician. Rigorous in his ongoing study as…read moremedicine evolves. I think he is truly committed to full patient health and delivers medical care as it should be, directly to the individual for the individual. I have been a patient of Dr. Pirkle's for over 10 years. I was compelled to write a review after reading some of the other reviews. Insurance, hospitals, reimbursement, and many other issues have affected how medicine is delivered. Some people are hard to please or don't like what they hear. If you want a skilled, dedicated primary care physician that you can trust, I recommend Dr. Pirkle, full-stop.