My mother had an 9:30 appointment that could not be made because of a terrible accident on the…read morehighway right before her doctors exit. I contacted this office 30 minutes prior to her appointment to see if it was possible to reschedule to 10 and also we were traveling all the way from Atlanta, Ga. the receptionist told us if we were not there by 9:45 we would have to reschedule for another day. I made it to the office by 10 and now they are giving us a hard time because we requested my mother's medical records to switch to another office. Update: Just spoke with office mngr Candice and while I was trying to explain the situation she was very condescending. We will never return!

My Mom and I are new patients of Dr. Lois Schulman. She is absolutely terrific! Dr. Schulman is…read morethorough, caring, and spends a lot of time with you. She truly cares about your health. Her staff is also great. Especially, Ashley in the front office. Would highly recommend Dr. Schulman! It is definitely worth the drive from Prattville to Montgomery to have such a competent doctor!

Dr. Kathy has been my family practitioner for almost 20 years now. I don't normally leave reviews,…read morebut she really helped me today and showed extra kindness and empathy, which means a lot to me. She and her nurse went the extra mile to address my illness. Dr. Kathy is one of the most knowledgeable people I know, and she genuinely cares about her patients. She and Dr. Mark have grown their practice and been on the cutting edge of technology and medical science in the 20 years that I have been a patient. I wanted to take a moment to say thank you and to recommend their practice for anyone in need of a family doctor who cares.

Family business of doctors, nurses, and staff who are very professional, efficient, and thorough…read more However, the nurse practitioner can be rude and short tempered. After this kept happening despite my efforts, I decided a change was needed. I switched to another practice after reading positive reviews of an another doctor.

The office staff was great considering the waiting area was like a zoo and they tried their best to…read morebe kind to all those they interacted with. The one star review is for Dr. Howell. I saw he had several compliments, wish I saw that Dr. Howell. I found him to be dismissive, since my X-ray didn't show damage. He did not listen to my concerns. He gave a cursory, at best, examination. My knee has been giving out and I have fallen to the ground because of it. He offered no solution, until I brought issue up again. Then offered a brace. I have some health issues...allergic to the contrast dye for a CT scan and have an internal device that was not sure if I could have an mri. He then told me he didn't know what he could do for me. I had expected him to give me a thorough assessment and discuss possible issues instead of dismissing me.

We received a call asking if we could come in any earlier. We asked what time. They said an hour…read moreearly so we said sure. We showed up to see two qualified individuals behind the desks but you had to get carpal tunnel checking in where they ask the same questions again and again. Finally I had enough and asked the lady to sign me in which she referred me to the machine, but then checked and apparently it signed us in somewhere along the line. Then we were give a tablet to answer even more questions. After 40 minutes passed in the lobby I asked are we being seen today? "oh he's running a tad behind, but you are next." So why did they even want us to show up earlier?!? It is not like I asked to come in earlier and you were doing me a solid. YOU called me. No way you suddenly get 40 minutes behind. This is horrible customer service and time management on their part. We waited 50 minutes before be called. Then we went to our very own waiting room (room that doctor may eventually come to). Waited there for about 15 minutes before they came in to do one thing. That's right, we waited more than an hour to do anything. So if we kept our original appointment time we would have been seen about 5 minutes after checking in instead of 65 minutes. This is why they teach Algebra in school. If a doctor is running a "tad" late...then no you should not ask people to come in earlier. But once the doctor saw us he quickly assessed and treated the patient and let them be for a few minutes and came back to ensure that they were all good and the issue was in fact fixed. He answered all our questions and was great. So 1 star for the staff who called us in early despite the doctor being behind schedule and for the ridiculous wait, but 5 stars to the doctor.

I'm so glad that I'm under doctor's Faison's care. I'm a new patient and she's very patient and she…read morelistens to me. The staff is also very helpful. 10/10 I recommend

I found Dr. Bolen for my mom. She had a different geriatric dr that I had to get her away from, who…read moreignored what I had to tell him about her. Dr. Bolen was very patient with her, she had dementia, but with me as her caregiver, he was very kind to me as well, and always asked about my well being. He always took time to find out everything he could about her condition. 5 stars for Dr. Bolen. 3.5 stars for his staff - they were indifferent at best. Our last visit was in 2021. I hope the staff has gotten better

Dr. Bolen is brilliant and kind. He's just a great doctor. If it wasn't for that, I would urge my…read moreaunt to never go back to that office. His staff is rude, unfriendly, and maintains office policies that create hardships on his elderly patients. Since this office staff works for a gerontologist, they should be gentler and kinder, not rude and intolerant of older people.

Excellent service from Receptionist, Nursing Staff and Dr. Porter. Highly recommend this Dr.read more